CallataGuidesBusiness phone system for automotive parts and accessories stores in Kingsport, TN-VA
Automotive parts and accessories stores in the Kingsport-Bristol, TN-VA metro area: 56 establishments in 2023, the local area codes, and what phone service costs a 9-person team.
- Establishments
- 56CBP 2023
- Employees
- 487mid-March 2023
- Per 100k residents
- 17.8U.S. 11.3
- Rank
- 122nd of 905areas by count
The auto parts store market in Kingsport, TN-VA
The Census Bureau's 2023 County Business Patterns lists 56 establishments classified as Automotive Parts and Accessories Stores (NAICS 441310) in the Kingsport-Bristol, TN-VA metro area. Together they reported 487 mid-March employees and $13.3 million of payroll for the year. That ranks 122nd of the 905 metro and micropolitan areas where Census published a count for this industry.
With 314,000 residents in the Census 2024 estimate, that is 17.8 automotive parts and accessories stores per 100,000 people, 57.3% above the national rate of 11.3. Establishments average 8.7 employees, 11.8% below the U.S. average of 9.9. Payroll per employee comes to $27,322, 20.4% below the national $34,326.
| Measure | Kingsport, TN-VA | Tennessee | United States |
|---|---|---|---|
| Establishments | 56 | 985 | 38,567 |
| Mid-March employees | 487 | 9,751 (moderate noise) | 380,068 |
| Annual payroll | $13,306,000 | $306,384,000 | $13,046,177,000 |
| Employees per establishment | 8.7 | 9.9 | 9.9 |
| Payroll per employee | $27,322 | $31,421 | $34,326 |
| Establishments per 100,000 residents | 17.8 | 13.6 | 11.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: automotive parts and accessories stores in Kingsport, TN-VA
Of the automotive parts and accessories stores in Kingsport, TN-VA that had employees in March 2023, 35.7% had fewer than five (the U.S. share is 27.5%). 64.3% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 20 | 35.7% | 27.5% |
| 5–9 employees | 16 | 28.6% | 30.8% |
| 10–19 employees | 16 | 28.6% | 34.2% |
| 20–49 employees | 4 | 7.1% | 6.7% |
| 50 or more employees | 0 | 0.0% | 0.8% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What automotive parts and accessories stores in Kingsport, TN-VA use the phone for
Parts stores answer calls from repair shops and do-it-yourself customers about availability. Quick lookups keep shop customers loyal.
Typical inbound and outbound calls for automotive parts and accessories stores in Kingsport, TN-VA:
- The store calls a customer when a part arrives.
- A customer calls about a battery.
- A repair shop calls to check a part's availability.
After-hours calls
After-hours calls are mostly availability questions.
Callata transcribes voicemail and triages it for urgency, so the first callback in the morning can go to the caller who needs it most.
What a phone system costs an auto parts store in Kingsport, TN-VA
The average auto parts store in Kingsport, TN-VA has 8.7 employees, so a 9-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 9 users on RingCentral RingEX Core cost $270.00 a month and 9 on Ooma Office Pro cost $224.55. On Callata the same 9 people cost $179.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,092. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $179.00 | $2,148.00 |
| Quo (Starter) | $19.00 per user | $171.00 | $2,052.00 |
| Nextiva (Core) | $23.00 per user | $207.00 | $2,484.00 |
| Ooma (Office Pro) | $24.95 per user | $224.55 | $2,694.60 |
| Dialpad (Standard) | $27.00 per user | $243.00 | $2,916.00 |
| RingCentral (RingEX Core) | $30.00 per user | $270.00 | $3,240.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for automotive parts and accessories stores in Kingsport, TN-VA
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 423 has the most, with 104 of 162 exchanges (64%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your customers recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 423 | 104 | Eastern and Central | 1995 | 729 |
| 276 | 58 | Eastern | 2001 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for an auto parts store in Kingsport, TN-VA
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Kingsport, TN-VA, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many automotive parts and accessories stores are there in Kingsport, TN-VA?
Census County Business Patterns counted 56 automotive parts and accessories stores in the Kingsport-Bristol, TN-VA metro area in 2023. They employed 487 people in mid-March.
What does a business phone system cost for a 9-person auto parts store?
At month-to-month list prices checked September 28, 2026, 9 users cost $270.00 a month on RingCentral RingEX Core and $224.55 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $179.00.
What area code should an auto parts store in Kingsport, TN-VA use?
Area code 423 has the most assigned exchanges among the area's named places, followed by 276. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for an auto parts store?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.