CallataGuidesBusiness phone system for mobile food services in Kapaa, HI
Mobile food services in the Kapaa, HI micropolitan area: 27 establishments in 2023, the local area codes, and what phone service costs a 3-person team.
- Establishments
- 27CBP 2023
- Per 100k residents
- 36.6U.S. 3.7
- Rank
- 94th of 481areas by count
The food truck market in Kapaa, HI
The Census Bureau's 2023 County Business Patterns lists 27 establishments classified as Mobile Food Services (NAICS 722330) in the Kapaa, HI micropolitan area. That ranks 94th of the 481 metro and micropolitan areas where Census published a count for this industry.
With 73,840 residents in the Census 2024 estimate, that is 36.6 mobile food services per 100,000 people, 895.9% above the national rate of 3.7.
| Measure | Kapaa, HI | Hawaii | United States |
|---|---|---|---|
| Establishments | 27 | 178 | 12,487 |
| Mid-March employees | 118 (high noise) | 777 | 38,438 |
| Annual payroll | $3,194,000 | $19,159,000 | $996,319,000 |
| Employees per establishment | — | 4.4 | 3.1 |
| Payroll per employee | — | $24,658 | $25,920 |
| Establishments per 100,000 residents | 36.6 | 12.3 | 3.7 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: mobile food services in Kapaa, HI
Of the mobile food services in Kapaa, HI that had employees in March 2023, 70.4% had fewer than five (the U.S. share is 80.6%). 88.9% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 19 | 70.4% | 80.6% |
| 5–9 employees | 5 | 18.5% | 12.3% |
| 10–19 employees | 3 | 11.1% | 5.1% |
| 20–49 employees | not published | — | 1.8% |
| 50 or more employees | 0 | 0.0% | 0.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What mobile food services in Kapaa, HI use the phone for
Food trucks are booked for private events and need a phone number that follows the owner from site to site. A business line on a cell keeps bookings separate from personal calls.
Typical inbound and outbound calls for mobile food services in Kapaa, HI:
- A customer calls to ask today's location.
- A business calls about a lunch visit.
- The owner calls a venue about parking.
Calls after closing time
Evening calls about weekend bookings are common.
With business-hours routing, calls after closing can go to transcribed voicemail or an optional AI receptionist instead of ringing an empty room.
Callata vs. per-seat pricing for mobile food services in Kapaa, HI
Census did not publish a reliable employee count for mobile food services in Kapaa, HI, so this comparison uses the U.S. average of 3 people per establishment. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 3 users on RingCentral RingEX Core cost $90.00 a month and 3 on Ooma Office Pro cost $74.85. Callata is $99.00 a month with 5 users included, which is more than either per-seat plan for 3 people; it becomes the lower price at 4 users or more.
At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $57.00 | $684.00 |
| Nextiva (Core) | $23.00 per user | $69.00 | $828.00 |
| Ooma (Office Pro) | $24.95 per user | $74.85 | $898.20 |
| Dialpad (Standard) | $27.00 per user | $81.00 | $972.00 |
| RingCentral (RingEX Core) | $30.00 per user | $90.00 | $1,080.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
How Callata works for mobile food services
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Kapaa, HI, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many mobile food services are there in Kapaa, HI?
Census County Business Patterns counted 27 mobile food services in the Kapaa, HI micropolitan area in 2023.
What does a business phone system cost for a 3-person food truck?
At month-to-month list prices checked September 28, 2026, 3 users cost $90.00 a month on RingCentral RingEX Core and $74.85 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
Can an AI receptionist answer calls for a food truck?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.