Business phone system for solid waste collection companies in Hawaii

The waste collection company industry in Hawaii

Hawaii had 48 solid waste collection companies in 2023, according to Census County Business Patterns (NAICS 562111, Solid Waste Collection). They employed 765 people in mid-March and reported $53.0 million in annual payroll. That is the 45th highest count among the 51 states and DC with published figures. Solid waste collection companies make up 0.15% of the 32,911 business establishments in the state.

Per 100,000 residents (2024 estimate) Hawaii has 3.3 solid waste collection companies, 2.8% above the national rate of 3.2. The average establishment has 15.9 employees against 21.7 nationally. Payroll per employee is $69,293, in line with the U.S. figure of $70,390.

Solid waste collection companies by metro area in Hawaii

Census published waste collection company counts for 4 metro or micropolitan areas that include part of Hawaii. The largest is Urban Honolulu, HI, with 26 establishments. Single-state metro and micropolitan areas account for 100% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at solid waste collection companies in Hawaii

69.8% of Hawaii's solid waste collection companies with employees had fewer than five people in March 2023, compared with 43.6% nationally. 88.4% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

What solid waste collection companies in Hawaii use the phone for

Waste haulers take calls about missed pickups, dumpster rentals and billing. Customers want quick answers when a pickup is missed.

Calls a waste collection company in Hawaii might handle in a typical week include:

• A customer calls about a billing question.
• A customer calls about a missed pickup.
• The company calls customers about a holiday schedule.

Business texting for solid waste collection companies

Haulers text schedule changes and delivery confirmations.

Texting from a local number in Hawaii requires carrier registration (10DLC), a one-time $49 fee on Callata.

What a phone system costs a waste collection company in Hawaii

Solid waste collection companies in Hawaii average 15.9 employees, so the comparison uses a 16-person team. On a per-user plan that headcount sets the bill: $399.20 a month on Ooma Office Pro or $480.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $319.00 a month for 16 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $1,932 less than RingCentral for a waste collection company in Hawaii of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Hawaii

Hawaii has 1 geographic area code in service according to NANPA. Callata includes up to 3 local numbers, so a waste collection company can hold a number in more than one of them.

How Callata works for solid waste collection companies in Hawaii

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

Porting a number you already use in Hawaii is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.