CallataGuidesBusiness phone system for offices of real estate agents and brokers in Hawaii
594 offices of real estate agents and brokers operated in Hawaii in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 594CBP 2023
- Employees
- 3,165mid-March 2023
- Per 100k residents
- 41.1U.S. 48.2
- State rank
- 40th of 51by count
How many offices of real estate agents and brokers operate in Hawaii
County Business Patterns counts 594 establishments in Hawaii classified as Offices of Real Estate Agents and Brokers (NAICS 531210) for 2023. They employed 3,165 people in mid-March and reported $241.3 million in annual payroll. That is the 40th highest count among the 51 states and DC with published figures. Offices of real estate agents and brokers make up 1.8% of the 32,911 business establishments in the state.
Per 100,000 residents (2024 estimate) Hawaii has 41.1 offices of real estate agents and brokers, 14.8% below the national rate of 48.2. The average establishment has 5.3 employees against 2.4 nationally. Payroll per employee is $76,253, 3.6% below the U.S. figure of $79,090.
| Measure | Hawaii | United States |
|---|---|---|
| Establishments | 594 | 163,894 |
| Mid-March employees | 3,165 | 395,264 |
| Annual payroll | $241,340,000 | $31,261,611,000 |
| Employees per establishment | 5.3 | 2.4 |
| Payroll per employee | $76,253 | $79,090 |
| Establishments per 100,000 residents | 41.1 | 48.2 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Offices of real estate agents and brokers by metro area in Hawaii
Census published real estate office counts for 4 metro or micropolitan areas that include part of Hawaii. The largest is Urban Honolulu, HI, with 346 establishments. Single-state metro and micropolitan areas account for 100% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Urban Honolulu, HI | 346 | 1,905 | 34.6 |
| Kahului, HI | 115 | 411 | 70.2 |
| Hilo, HI | 81 | 581 | 38.6 |
| Kapaa, HI | 51 | 264 | 69.1 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at offices of real estate agents and brokers in Hawaii
85.8% of Hawaii's offices of real estate agents and brokers with employees had fewer than five people in March 2023, compared with 92.2% nationally. 92.2% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 508 | 85.8% | 92.2% |
| 5–9 employees | 38 | 6.4% | 4.9% |
| 10–19 employees | 21 | 3.5% | 1.7% |
| 20–49 employees | 14 | 2.4% | 0.8% |
| 50 or more employees | 11 | 1.9% | 0.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What offices of real estate agents and brokers in Hawaii use the phone for
Real estate agents work on their cell phones from showings and open houses, and a missed call from a buyer can go to another agent. A business number that rings their cell, and that stays with the brokerage, keeps leads in one place.
Typical inbound and outbound calls for offices of real estate agents and brokers in Hawaii:
- The agent calls a buyer back after an open house.
- A seller calls to ask about a market valuation.
- A buyer calls about a listing they saw online.
When nobody can pick up
Buyers and sellers call evenings and weekends, so a quick callback or text reply often decides who gets the business.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
Callata vs. per-seat pricing for offices of real estate agents and brokers in Hawaii
Offices of real estate agents and brokers in Hawaii average 5.3 employees, so the comparison uses a 5-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 5 users on RingCentral RingEX Core cost $150.00 a month and 5 on Ooma Office Pro cost $124.75. On Callata the same 5 people cost $99.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $612. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $95.00 | $1,140.00 |
| Nextiva (Core) | $23.00 per user | $115.00 | $1,380.00 |
| Ooma (Office Pro) | $24.95 per user | $124.75 | $1,497.00 |
| Dialpad (Standard) | $27.00 per user | $135.00 | $1,620.00 |
| RingCentral (RingEX Core) | $30.00 per user | $150.00 | $1,800.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Hawaii
Hawaii has 1 geographic area code in service according to NANPA. You can choose local numbers in the area codes your buyers and sellers know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 808 | 693 | — | 1957 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for offices of real estate agents and brokers in Hawaii
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Hawaii, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Marketing calls and texts to prospects require consent, and numbers on do-not-call lists must be respected.
Frequently asked questions
How many offices of real estate agents and brokers are in Hawaii?
594 in 2023, according to Census County Business Patterns. They employed 3,165 people in mid-March.
Which Hawaii metro area has the most offices of real estate agents and brokers?
Urban Honolulu, HI, with 346 establishments in 2023.
What does a phone system cost a 5-person real estate office?
$150.00 a month on RingCentral RingEX Core or $124.75 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Hawaii number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.