CallataGuidesBusiness phone system for septic tank and related services in Michigan
113 septic tank and related services operated in Michigan in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 113CBP 2023
- Employees
- 620mid-March 2023
- Per 100k residents
- 1.1U.S. 1.2
- State rank
- 12th of 50by count
Septic tank and related services in Michigan by the numbers
County Business Patterns counts 113 establishments in Michigan classified as Septic Tank and Related Services (NAICS 562991) for 2023. They employed 620 people in mid-March and reported $38.4 million in annual payroll. That is the 12th highest count among the 50 states and DC with published figures. Septic tank and related services make up 0.05% of the 229,564 business establishments in the state.
Per 100,000 residents (2024 estimate) Michigan has 1.1 septic tank and related services, 6.5% below the national rate of 1.2. The average establishment has 5.5 employees against 8.1 nationally. Payroll per employee is $61,934, in line with the U.S. figure of $61,338.
| Measure | Michigan | United States |
|---|---|---|
| Establishments | 113 | 4,054 |
| Mid-March employees | 620 | 32,666 |
| Annual payroll | $38,399,000 | $2,003,667,000 |
| Employees per establishment | 5.5 | 8.1 |
| Payroll per employee | $61,934 | $61,338 |
| Establishments per 100,000 residents | 1.1 | 1.2 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Where septic tank and related services in Michigan are concentrated
Census published septic service company counts for 13 metro or micropolitan areas that include part of Michigan. The largest is Detroit, MI, with 25 establishments. Single-state metro and micropolitan areas account for 60% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Detroit, MI | 25 | 199 | 0.6 |
| Grand Rapids, MI | 11 | 86 | 0.9 |
| Muskegon, MI | 5 | 23 | 2.8 |
| Lansing, MI | 4 | 13 | 0.8 |
| South Bend, IN-MI | 4 | 23 | 1.2 |
| Traverse City, MI | 4 | 49 | 2.6 |
| Mount Pleasant, MI | 4 | — | 6.1 |
| Ann Arbor, MI | 3 | — | 0.8 |
| Saginaw, MI | 3 | — | 1.6 |
| Monroe, MI | 3 | — | 1.9 |
| Niles, MI | 3 | — | 2.0 |
| Marinette, WI-MI | 3 | — | 4.6 |
| Alma, MI | 3 | — | 7.3 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at septic tank and related services in Michigan
58.9% of Michigan's septic tank and related services with employees had fewer than five people in March 2023, compared with 58.8% nationally. 84.8% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 66 | 58.9% | 58.8% |
| 5–9 employees | 29 | 25.9% | 21.3% |
| 10–19 employees | 13 | 11.6% | 11.3% |
| 20–49 employees | 4 | 3.6% | 6.3% |
| 50 or more employees | 0 | 0.0% | 2.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What septic tank and related services in Michigan use the phone for
Septic problems are messy and urgent, and homeowners call until someone answers. Routine pumping and inspections also generate steady scheduling calls.
Typical inbound and outbound calls for septic tank and related services in Michigan:
- A customer calls to schedule routine pumping.
- A buyer's agent calls for an inspection before closing.
- A homeowner calls about a backup.
When nobody can pick up
Backups at night or on weekends are common emergency calls.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
Callata vs. per-seat pricing for septic tank and related services in Michigan
Septic tank and related services in Michigan average 5.5 employees, so the comparison uses a 5-person team. On a per-user plan that headcount sets the bill: $124.75 a month on Ooma Office Pro or $150.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 5 people cost $99.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $612. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $95.00 | $1,140.00 |
| Nextiva (Core) | $23.00 per user | $115.00 | $1,380.00 |
| Ooma (Office Pro) | $24.95 per user | $124.75 | $1,497.00 |
| Dialpad (Standard) | $27.00 per user | $135.00 | $1,620.00 |
| RingCentral (RingEX Core) | $30.00 per user | $150.00 | $1,800.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Michigan
Michigan has 13 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 248 | 784 | Eastern | 1997 | 947 |
| 313 | 769 | Eastern | 1947 | 679 |
| 989 | 724 | Eastern | 2001 | none |
| 734 | 701 | Eastern | 1997 | 679 |
| 517 | 616 | Eastern | 1947 | none |
| 231 | 572 | Eastern | 1999 | none |
| 586 | 546 | Eastern | 2001 | none |
| 269 | 545 | Eastern | 2002 | none |
| 616 | 545 | Eastern | 1947 | none |
| 810 | 509 | Eastern | 1993 | none |
| 906 | 360 | Eastern and Central | 1961 | none |
| 947 | 211 | Eastern | 2002 | 248 |
| 679 | 0 | Eastern | 2025 | 313 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for septic tank and related services in Michigan
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Michigan, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many septic tank and related services are in Michigan?
113 in 2023, according to Census County Business Patterns. They employed 620 people in mid-March.
Which Michigan metro area has the most septic tank and related services?
Detroit, MI, with 25 establishments in 2023.
What does a phone system cost a 5-person septic service company?
$150.00 a month on RingCentral RingEX Core or $124.75 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Michigan number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.