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Business phone system for septic tank and related services in Indiana

94 septic tank and related services operated in Indiana in 2023. Where they are, how big their teams are, and what phone service costs them.

Establishments
94CBP 2023
Employees
671mid-March 2023
Per 100k residents
1.4U.S. 1.2
State rank
15th of 50by count

The septic service company industry in Indiana

County Business Patterns counts 94 establishments in Indiana classified as Septic Tank and Related Services (NAICS 562991) for 2023. They employed 671 people in mid-March and reported $41.0 million in annual payroll. That is the 15th highest count among the 50 states and DC with published figures. Septic tank and related services make up 0.06% of the 155,692 business establishments in the state.

Per 100,000 residents (2024 estimate) Indiana has 1.4 septic tank and related services, 13.9% above the national rate of 1.2. The average establishment has 7.1 employees against 8.1 nationally. Payroll per employee is $61,072, in line with the U.S. figure of $61,338.

Septic tank and related services: Indiana compared with the U.S., 2023
MeasureIndianaUnited States
Establishments944,054
Mid-March employees671 (moderate noise)32,666
Annual payroll$40,979,000 (moderate noise)$2,003,667,000
Employees per establishment7.18.1
Payroll per employee$61,072$61,338
Establishments per 100,000 residents1.41.2

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

Where septic tank and related services in Indiana are concentrated

Census published septic service company counts for 14 metro or micropolitan areas that include part of Indiana. The largest is Chicago, IL-IN, with 39 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 60% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Septic tank and related services by metro or micropolitan area, Indiana, 2023
AreaEstablishmentsEmployeesPer 100k residents
Chicago, IL-IN395070.4
Indianapolis, IN221491.0
Cincinnati, OH-KY-IN131120.6
Louisville, KY-IN12—0.9
Evansville, IN5—1.8
Elkhart, IN5252.4
South Bend, IN-MI4231.2
Lafayette, IN4341.7
Bloomington, IN4—2.5
Michigan City, IN4293.6
Fort Wayne, IN3—0.6
Muncie, IN332.7
Warsaw, IN3—3.7
Angola, IN3—8.6

Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.

Team sizes at septic tank and related services in Indiana

61.3% of Indiana's septic tank and related services with employees had fewer than five people in March 2023, compared with 58.8% nationally. 82.8% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Septic tank and related services in Indiana by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees5761.3%58.8%
5–9 employees2021.5%21.3%
10–19 employees88.6%11.3%
20–49 employees88.6%6.3%
50 or more employees00.0%2.2%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

What septic tank and related services in Indiana use the phone for

Septic problems are messy and urgent, and homeowners call until someone answers. Routine pumping and inspections also generate steady scheduling calls.

Typical inbound and outbound calls for septic tank and related services in Indiana:

After-hours calls

Backups at night or on weekends are common emergency calls.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Callata vs. per-seat pricing for septic tank and related services in Indiana

Septic tank and related services in Indiana average 7.1 employees, so the comparison uses a 7-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 7 users on RingCentral RingEX Core cost $210.00 a month and 7 on Ooma Office Pro cost $174.65. On Callata the same 7 people cost $139.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $852. Some vendors discount annual contracts; the table shows month-to-month prices.

Monthly list price for a 7-person septic service company
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$139.00$1,668.00
Quo (Starter)$19.00 per user$133.00$1,596.00
Nextiva (Core)$23.00 per user$161.00$1,932.00
Ooma (Office Pro)$24.95 per user$174.65$2,095.80
Dialpad (Standard)$27.00 per user$189.00$2,268.00
RingCentral (RingEX Core)$30.00 per user$210.00$2,520.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Area codes in Indiana

Indiana has 8 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.

Area codes in Indiana by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
317786Eastern1947463
812785Eastern and Central1947930
765725Eastern1997none
219495Eastern and Central1948none
260444Eastern2002none
574403Eastern and Central2002none
463188Eastern2016317
930158Eastern2015812

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

How Callata works for septic tank and related services in Indiana

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

If you already have a number in Indiana, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Frequently asked questions

How many septic tank and related services are in Indiana?

94 in 2023, according to Census County Business Patterns. They employed 671 people in mid-March.

Which Indiana metro area has the most septic tank and related services?

Chicago, IL-IN, with 39 establishments in 2023.

What does a phone system cost a 7-person septic service company?

$210.00 a month on RingCentral RingEX Core or $174.65 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $139.00 on Callata ($99 a month with 5 users included, then $20 per additional user).

Do I need to register to text customers from a Indiana number?

Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.