Business phone system for pet care services (except veterinary) in Tennessee
514 pet care services (except veterinary) operated in Tennessee in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 514CBP 2023
- Employees
- 3,208mid-March 2023
- Per 100k residents
- 7.1U.S. 7.5
- State rank
- 18th of 51by count
Pet care services (except veterinary) in Tennessee by the numbers
Tennessee had 514 pet care services (except veterinary) in 2023, according to Census County Business Patterns (NAICS 812910, Pet Care (except Veterinary) Services). They employed 3,208 people in mid-March and reported $88.7 million in annual payroll. That is the 18th highest count among the 51 states and DC with published figures. Pet care services (except veterinary) make up 0.34% of the 150,129 business establishments in the state.
Per 100,000 residents (2024 estimate) Tennessee has 7.1 pet care services (except veterinary), 5.3% below the national rate of 7.5. The average establishment has 6.2 employees against 6.9 nationally. Payroll per employee is $27,659, in line with the U.S. figure of $28,047.
| Measure | Tennessee | United States |
|---|---|---|
| Establishments | 514 | 25,551 |
| Mid-March employees | 3,208 | 175,116 |
| Annual payroll | $88,731,000 | $4,911,421,000 |
| Employees per establishment | 6.2 | 6.9 |
| Payroll per employee | $27,659 | $28,047 |
| Establishments per 100,000 residents | 7.1 | 7.5 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Where pet care services (except veterinary) in Tennessee are concentrated
Census published pet care business counts for 21 metro or micropolitan areas that include part of Tennessee. The largest is Nashville, TN, with 174 establishments. Single-state metro and micropolitan areas account for 74% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Nashville, TN | 174 | 1,298 | 8.1 |
| Knoxville, TN | 93 | 514 | 9.7 |
| Memphis, TN-MS-AR | 53 | 417 | 4.0 |
| Chattanooga, TN-GA | 46 | 327 | 7.8 |
| Clarksville, TN-KY | 21 | 126 | 6.1 |
| Johnson City, TN | 21 | 108 | 9.8 |
| Kingsport, TN-VA | 15 | 64 | 4.8 |
| Morristown, TN | 14 | 87 | 11.0 |
| Cookeville, TN | 12 | 53 | 8.0 |
| Tullahoma, TN | 9 | — | 13.2 |
| Jackson, TN | 8 | 75 | 4.4 |
| Cleveland, TN | 8 | 58 | 6.1 |
| Sevierville, TN | 8 | 46 | 8.0 |
| Greeneville, TN | 6 | — | 8.2 |
| Dyersburg, TN | 6 | 10 | 16.5 |
| Crossville, TN | 5 | — | 7.6 |
| Shelbyville, TN | 5 | 10 | 9.2 |
| Athens, TN | 4 | 35 | 5.7 |
| Lawrenceburg, TN | 3 | — | 6.5 |
| Winchester, TN | 3 | — | 6.6 |
| McMinnville, TN | 3 | — | 6.9 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at pet care services (except veterinary) in Tennessee
59.3% of Tennessee's pet care services (except veterinary) with employees had fewer than five people in March 2023, compared with 57.7% nationally. 78.8% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 304 | 59.3% | 57.7% |
| 5–9 employees | 100 | 19.5% | 20.0% |
| 10–19 employees | 72 | 14.0% | 14.2% |
| 20–49 employees | 37 | 7.2% | 7.3% |
| 50 or more employees | 0 | 0.0% | 0.8% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What pet care services (except veterinary) in Tennessee use the phone for
Groomers, boarding kennels and pet sitters take bookings and status calls from owners who want to know their pet is fine. Clear communication keeps clients loyal.
Typical inbound and outbound calls for pet care services (except veterinary) in Tennessee:
- An owner calls to check on a boarded dog.
- An owner calls about boarding availability for a holiday.
- The business calls an owner when a pet is ready.
When nobody can pick up
Owners traveling may call outside business hours.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
Phone system pricing for a 6-person pet care business
Pet care services (except veterinary) in Tennessee average 6.2 employees, so the comparison uses a 6-person team. On a per-user plan that headcount sets the bill: $149.70 a month on Ooma Office Pro or $180.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 6 people cost $119.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $732. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $119.00 | $1,428.00 |
| Quo (Starter) | $19.00 per user | $114.00 | $1,368.00 |
| Nextiva (Core) | $23.00 per user | $138.00 | $1,656.00 |
| Ooma (Office Pro) | $24.95 per user | $149.70 | $1,796.40 |
| Dialpad (Standard) | $27.00 per user | $162.00 | $1,944.00 |
| RingCentral (RingEX Core) | $30.00 per user | $180.00 | $2,160.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Tennessee
Tennessee has 8 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your pet owners know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 615 | 781 | Central | 1954 | 629 |
| 423 | 764 | Eastern and Central | 1995 | 729 |
| 901 | 616 | Central | 1947 | none |
| 931 | 538 | Eastern and Central | 1997 | none |
| 865 | 506 | Eastern | 1999 | none |
| 731 | 395 | Central | 2001 | none |
| 629 | 197 | Central | 2015 | 615 |
| 729 | 0 | Eastern and Central | 2025 | 423 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for pet care services (except veterinary) in Tennessee
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Tennessee, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many pet care services (except veterinary) are in Tennessee?
514 in 2023, according to Census County Business Patterns. They employed 3,208 people in mid-March.
Which Tennessee metro area has the most pet care services (except veterinary)?
Nashville, TN, with 174 establishments in 2023.
What does a phone system cost a 6-person pet care business?
$180.00 a month on RingCentral RingEX Core or $149.70 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $119.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Tennessee number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.