Business phone system for full-service restaurants in Tennessee
4,962 full-service restaurants operated in Tennessee in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 4,962CBP 2023
- Employees
- 121,246mid-March 2023
- Per 100k residents
- 68.7U.S. 76.0
- State rank
- 17th of 51by count
How many full-service restaurants operate in Tennessee
Tennessee had 4,962 full-service restaurants in 2023, according to Census County Business Patterns (NAICS 722511, Full-Service Restaurants). They employed 121,246 people in mid-March and reported $3.2 billion in annual payroll. That is the 17th highest count among the 51 states and DC with published figures. Full-service restaurants make up 3.3% of the 150,129 business establishments in the state.
Per 100,000 residents (2024 estimate) Tennessee has 68.7 full-service restaurants, 9.7% below the national rate of 76.0. The average establishment has 24.4 employees against 20.8 nationally. Payroll per employee is $26,693, 4.7% below the U.S. figure of $28,018.
| Measure | Tennessee | United States |
|---|---|---|
| Establishments | 4,962 | 258,626 |
| Mid-March employees | 121,246 | 5,387,020 |
| Annual payroll | $3,236,433,000 | $150,931,656,000 |
| Employees per establishment | 24.4 | 20.8 |
| Payroll per employee | $26,693 | $28,018 |
| Establishments per 100,000 residents | 68.7 | 76.0 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Full-service restaurants by metro area in Tennessee
Census published full-service restaurant counts for 27 metro or micropolitan areas that include part of Tennessee. The largest is Nashville, TN, with 1,681 establishments. Single-state metro and micropolitan areas account for 68% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Nashville, TN | 1,681 | 44,152 | 78.2 |
| Memphis, TN-MS-AR | 849 | 19,409 | 63.4 |
| Knoxville, TN | 578 | 16,572 | 60.4 |
| Chattanooga, TN-GA | 432 | 11,468 | 73.5 |
| Clarksville, TN-KY | 214 | 4,453 | 61.9 |
| Kingsport, TN-VA | 214 | 4,349 | 68.2 |
| Sevierville, TN | 186 | 7,203 | 185.7 |
| Johnson City, TN | 156 | 3,646 | 72.6 |
| Jackson, TN | 109 | 2,487 | 59.3 |
| Cookeville, TN | 96 | 1,968 | 64.0 |
| Cleveland, TN | 69 | 1,440 | 52.2 |
| Morristown, TN | 67 | 1,603 | 52.8 |
| Tullahoma, TN | 51 | 926 | 74.9 |
| Greeneville, TN | 44 | 553 | 59.9 |
| Crossville, TN | 40 | 631 | 61.0 |
| Athens, TN | 38 | 653 | 53.8 |
| Shelbyville, TN | 32 | 370 | 59.0 |
| Paris, TN | 24 | 387 | 73.0 |
| Winchester, TN | 23 | 330 | 51.0 |
| McMinnville, TN | 22 | 313 | 50.4 |
| Fayetteville, TN | 22 | 245 | 59.9 |
| Dyersburg, TN | 22 | 509 | 60.4 |
| Martin, TN | 22 | 328 | 66.3 |
| Newport, TN | 21 | 384 | 55.9 |
| Union City, TN | 20 | 340 | 66.1 |
Top 25 of 27 areas by establishments. Source: Census CBP 2023.
Team sizes at full-service restaurants in Tennessee
21.8% of Tennessee's full-service restaurants with employees had fewer than five people in March 2023, compared with 26.3% nationally. 37.9% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 1,083 | 21.8% | 26.3% |
| 5–9 employees | 795 | 16.0% | 17.1% |
| 10–19 employees | 1,041 | 21.0% | 21.1% |
| 20–49 employees | 1,296 | 26.1% | 24.7% |
| 50 or more employees | 745 | 15.0% | 10.8% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for full-service restaurants in Tennessee
Restaurants take reservations, takeout orders and catering inquiries by phone during the same rush when staff are busiest. Unanswered calls during service often mean lost covers. That holds for full-service restaurants in Tennessee as much as anywhere.
Typical inbound and outbound calls for full-service restaurants in Tennessee:
- A guest calls to book a table for six on Saturday.
- The restaurant calls a guest to confirm a reservation.
- A supplier calls about a delivery.
Business texting for full-service restaurants
Restaurants text reservation confirmations and table-ready alerts.
Texting from a local number in Tennessee requires carrier registration (10DLC), a one-time $49 fee on Callata.
Callata vs. per-seat pricing for full-service restaurants in Tennessee
Full-service restaurants in Tennessee average 24.4 employees, so the comparison uses a 24-person team. On a per-user plan that headcount sets the bill: $598.80 a month on Ooma Office Pro or $720.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $479.00 a month for 24 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $2,892 less than RingCentral for a full-service restaurant in Tennessee of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $479.00 | $5,748.00 |
| Quo (Starter) | $19.00 per user | $456.00 | $5,472.00 |
| Nextiva (Core) | $23.00 per user | $552.00 | $6,624.00 |
| Ooma (Office Pro) | $24.95 per user | $598.80 | $7,185.60 |
| Dialpad (Standard) | $27.00 per user | $648.00 | $7,776.00 |
| RingCentral (RingEX Core) | $30.00 per user | $720.00 | $8,640.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Tennessee
Tennessee has 8 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a full-service restaurant can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 615 | 781 | Central | 1954 | 629 |
| 423 | 764 | Eastern and Central | 1995 | 729 |
| 901 | 616 | Central | 1947 | none |
| 931 | 538 | Eastern and Central | 1997 | none |
| 865 | 506 | Eastern | 1999 | none |
| 731 | 395 | Central | 2001 | none |
| 629 | 197 | Central | 2015 | 615 |
| 729 | 0 | Eastern and Central | 2025 | 423 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for full-service restaurants in Tennessee
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Tennessee is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many full-service restaurants are in Tennessee?
4,962 in 2023, according to Census County Business Patterns. They employed 121,246 people in mid-March.
Which Tennessee metro area has the most full-service restaurants?
Nashville, TN, with 1,681 establishments in 2023.
What does a phone system cost a 24-person full-service restaurant?
$720.00 a month on RingCentral RingEX Core or $598.80 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $479.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Tennessee number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.