Business phone system for pet care services (except veterinary) in Texas

The pet care business industry in Texas

The Census Bureau counted 2,001 pet care services (except veterinary) in Texas in its 2023 County Business Patterns (NAICS 812910). They employed 14,988 people in mid-March and reported $417.9 million in annual payroll. That is the 2nd highest count among the 51 states and DC with published figures. Pet care services (except veterinary) make up 0.30% of the 670,878 business establishments in the state.

Per 100,000 residents (2024 estimate) Texas has 6.4 pet care services (except veterinary), 14.9% below the national rate of 7.5. The average establishment has 7.5 employees against 6.9 nationally. Payroll per employee is $27,883, in line with the U.S. figure of $28,047.

Pet care services (except veterinary) by metro area in Texas

Census published pet care business counts for 33 metro or micropolitan areas that include part of Texas. The largest is Dallas, TX, with 596 establishments. Single-state metro and micropolitan areas account for 94% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at pet care services (except veterinary) in Texas

54.7% of Texas's pet care services (except veterinary) with employees had fewer than five people in March 2023, compared with 57.7% nationally. 73.9% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Calls a pet care business in Texas has to catch

Groomers, boarding kennels and pet sitters take bookings and status calls from owners who want to know their pet is fine. Clear communication keeps clients loyal.

A few of the calls that come in to pet care services (except veterinary) in Texas:

• The business calls an owner when a pet is ready.
• An owner calls to book grooming.
• An owner calls about vaccination requirements.

Business texting for pet care services (except veterinary)

Pet care businesses text pickup notices and photos.

Texting from a local number in Texas requires carrier registration (10DLC), a one-time $49 fee on Callata.

Callata vs. per-seat pricing for pet care services (except veterinary) in Texas

Pet care services (except veterinary) in Texas average 7.5 employees, so the comparison uses a 7-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 7 users on RingCentral RingEX Core cost $210.00 a month and 7 on Ooma Office Pro cost $174.65. Callata comes to $139.00 a month for 7 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $852 less than RingCentral for a pet care business in Texas of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Texas

Texas has 29 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a pet care business can hold a number in more than one of them.

How Callata works for pet care services (except veterinary) in Texas

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

Porting a number you already use in Texas is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.