Business phone system for other personal and household goods repair shops in Ohio

Other personal and household goods repair shops in Ohio by the numbers

The Census Bureau counted 226 other personal and household goods repair shops in Ohio in its 2023 County Business Patterns (NAICS 811490). They employed 868 people in mid-March and reported $38.4 million in annual payroll. That is the 18th highest count among the 51 states and DC with published figures. Other personal and household goods repair shops make up 0.09% of the 255,049 business establishments in the state.

Per 100,000 residents (2024 estimate) Ohio has 1.9 other personal and household goods repair shops, 43.7% below the national rate of 3.4. The average establishment has 3.8 employees against 3.5 nationally. Payroll per employee is $44,205, 3.3% below the U.S. figure of $45,706.

Where other personal and household goods repair shops in Ohio are concentrated

Census published repair shop counts for 11 metro or micropolitan areas that include part of Ohio. The largest is Cleveland, OH, with 49 establishments. Single-state metro and micropolitan areas account for 74% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at other personal and household goods repair shops in Ohio

71.7% of Ohio's other personal and household goods repair shops with employees had fewer than five people in March 2023, compared with 79.7% nationally. 93.7% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

What other personal and household goods repair shops in Ohio use the phone for

This category covers watch, shoe, bicycle and similar repair shops. Customers call to ask what can be fixed, how long it will take and whether it is ready.

Calls a repair shop in Ohio might handle in a typical week include:

• A customer calls about pricing.
• A customer calls about shoe repair.
• A cyclist calls about a tune-up.

What other personal and household goods repair shops text about

Shops text ready-for-pickup notices.

Texting from a local number in Ohio requires carrier registration (10DLC), a one-time $49 fee on Callata.

What a phone system costs a repair shop in Ohio

Other personal and household goods repair shops in Ohio average 3.8 employees, so the comparison uses a 4-person team. Priced per seat, 4 users would run $120.00 a month on RingCentral RingEX Core and $99.80 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $99.00 a month for 4 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $252 less than RingCentral for a repair shop in Ohio of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Ohio

Ohio has 15 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a repair shop can hold a number in more than one of them.

How Callata works for other personal and household goods repair shops in Ohio

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

Porting a number you already use in Ohio is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.