CallataGuides

Business phone system for other personal and household goods repair shops in Washington

353 other personal and household goods repair shops operated in Washington in 2023. Where they are, how big their teams are, and what phone service costs them.

Establishments
353CBP 2023
Employees
1,743mid-March 2023
Per 100k residents
4.4U.S. 3.4
State rank
8th of 51by count

How many other personal and household goods repair shops operate in Washington

Washington had 353 other personal and household goods repair shops in 2023, according to Census County Business Patterns (NAICS 811490, Other Personal and Household Goods Repair and Maintenance). They employed 1,743 people in mid-March and reported $92.8 million in annual payroll. That is the 8th highest count among the 51 states and DC with published figures. Other personal and household goods repair shops make up 0.17% of the 202,177 business establishments in the state.

Per 100,000 residents (2024 estimate) Washington has 4.4 other personal and household goods repair shops, 31.4% above the national rate of 3.4. The average establishment has 4.9 employees against 3.5 nationally. Payroll per employee is $53,256, 16.5% above the U.S. figure of $45,706.

Other personal and household goods repair shops: Washington compared with the U.S., 2023
MeasureWashingtonUnited States
Establishments35311,482
Mid-March employees1,74340,317
Annual payroll$92,826,000$1,842,721,000
Employees per establishment4.93.5
Payroll per employee$53,256$45,706
Establishments per 100,000 residents4.43.4

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

Other personal and household goods repair shops by metro area in Washington

Census published repair shop counts for 14 metro or micropolitan areas that include part of Washington. The largest is Seattle, WA, with 178 establishments. Single-state metro and micropolitan areas account for 92% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Other personal and household goods repair shops by metro or micropolitan area, Washington, 2023
AreaEstablishmentsEmployeesPer 100k residents
Seattle, WA1789094.3
Portland, OR-WA762703.0
Bellingham, WA2715111.5
Mount Vernon, WA2619819.6
Spokane, WA24464.0
Port Townsend, WA14—41.2
Port Angeles, WA109912.8
Olympia, WA9263.0
Kennewick, WA8—2.5
Bremerton, WA8—2.8
Wenatchee, WA7215.5
Oak Harbor, WA575.8
Aberdeen, WA4—5.1
Shelton, WA3124.3

Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.

Team sizes at other personal and household goods repair shops in Washington

70.4% of Washington's other personal and household goods repair shops with employees had fewer than five people in March 2023, compared with 79.7% nationally. 89.2% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Other personal and household goods repair shops in Washington by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees24770.4%79.7%
5–9 employees6618.8%14.3%
10–19 employees257.1%4.3%
20–49 employees133.7%1.5%
50 or more employees00.0%0.3%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

What other personal and household goods repair shops in Washington use the phone for

This category covers watch, shoe, bicycle and similar repair shops. Customers call to ask what can be fixed, how long it will take and whether it is ready.

Typical inbound and outbound calls for other personal and household goods repair shops in Washington:

When nobody can pick up

After-hours calls are mostly status and hours questions.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Callata vs. per-seat pricing for other personal and household goods repair shops in Washington

Other personal and household goods repair shops in Washington average 4.9 employees, so the comparison uses a 5-person team. Priced per seat, 5 users would run $150.00 a month on RingCentral RingEX Core and $124.75 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 5 people cost $99.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $612. Some vendors discount annual contracts; the table shows month-to-month prices.

Monthly list price for a 5-person repair shop
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$99.00$1,188.00
Quo (Starter)$19.00 per user$95.00$1,140.00
Nextiva (Core)$23.00 per user$115.00$1,380.00
Ooma (Office Pro)$24.95 per user$124.75$1,497.00
Dialpad (Standard)$27.00 per user$135.00$1,620.00
RingCentral (RingEX Core)$30.00 per user$150.00$1,800.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Area codes in Washington

Washington has 6 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.

Area codes in Washington by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
360786Pacific1995564
509762Pacific1957none
206752Pacific1947564
425628Pacific1997none
253508Pacific1997none
56495Pacific2017206, 360

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

How Callata works for other personal and household goods repair shops in Washington

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

If you already have a number in Washington, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Frequently asked questions

How many other personal and household goods repair shops are in Washington?

353 in 2023, according to Census County Business Patterns. They employed 1,743 people in mid-March.

Which Washington metro area has the most other personal and household goods repair shops?

Seattle, WA, with 178 establishments in 2023.

What does a phone system cost a 5-person repair shop?

$150.00 a month on RingCentral RingEX Core or $124.75 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).

Do I need to register to text customers from a Washington number?

Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.