Business phone system for other personal and household goods repair shops in Florida
1,945 other personal and household goods repair shops operated in Florida in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 1,945CBP 2023
- Employees
- 7,600mid-March 2023
- Per 100k residents
- 8.3U.S. 3.4
- State rank
- 1st of 51by count
Other personal and household goods repair shops in Florida by the numbers
County Business Patterns counts 1,945 establishments in Florida classified as Other Personal and Household Goods Repair and Maintenance (NAICS 811490) for 2023. They employed 7,600 people in mid-March and reported $367.2 million in annual payroll. That is the 1st highest count among the 51 states and DC with published figures. Other personal and household goods repair shops make up 0.30% of the 645,575 business establishments in the state.
Per 100,000 residents (2024 estimate) Florida has 8.3 other personal and household goods repair shops, 146.5% above the national rate of 3.4. The average establishment has 3.9 employees against 3.5 nationally. Payroll per employee is $48,315, 5.7% above the U.S. figure of $45,706.
| Measure | Florida | United States |
|---|---|---|
| Establishments | 1,945 | 11,482 |
| Mid-March employees | 7,600 | 40,317 |
| Annual payroll | $367,196,000 | $1,842,721,000 |
| Employees per establishment | 3.9 | 3.5 |
| Payroll per employee | $48,315 | $45,706 |
| Establishments per 100,000 residents | 8.3 | 3.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Where other personal and household goods repair shops in Florida are concentrated
Census published repair shop counts for 26 metro or micropolitan areas that include part of Florida. The largest is Miami, FL, with 771 establishments. Single-state metro and micropolitan areas account for 99% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Miami, FL | 771 | 4,053 | 11.9 |
| Tampa, FL | 233 | 697 | 6.8 |
| Orlando, FL | 135 | 439 | 4.6 |
| Cape Coral, FL | 101 | 269 | 11.7 |
| Jacksonville, FL | 99 | 310 | 5.6 |
| Port St. Lucie, FL | 98 | 388 | 17.6 |
| Naples, FL | 77 | 207 | 18.5 |
| North Port, FL | 72 | 233 | 7.7 |
| Deltona, FL | 50 | 135 | 6.8 |
| Key West, FL | 45 | 106 | 55.6 |
| Palm Bay, FL | 40 | 82 | 6.1 |
| Crestview, FL | 29 | 66 | 9.4 |
| Sebastian, FL | 21 | — | 12.2 |
| Lakeland, FL | 20 | 53 | 2.3 |
| Punta Gorda, FL | 20 | 53 | 9.4 |
| Pensacola, FL | 18 | 39 | 3.3 |
| Ocala, FL | 15 | — | 3.5 |
| Tallahassee, FL | 15 | 29 | 3.8 |
| Gainesville, FL | 15 | 63 | 4.2 |
| Panama City, FL | 14 | — | 6.2 |
| Homosassa Springs, FL | 13 | — | 7.6 |
| Sebring, FL | 8 | — | 7.3 |
| Okeechobee, FL | 8 | — | 18.9 |
| Palatka, FL | 7 | — | 9.1 |
| Wildwood, FL | 4 | — | 2.6 |
Top 25 of 26 areas by establishments. Source: Census CBP 2023.
Team sizes at other personal and household goods repair shops in Florida
83.0% of Florida's other personal and household goods repair shops with employees had fewer than five people in March 2023, compared with 79.7% nationally. 93.9% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 1,613 | 83.0% | 79.7% |
| 5–9 employees | 213 | 11.0% | 14.3% |
| 10–19 employees | 78 | 4.0% | 4.3% |
| 20–49 employees | 31 | 1.6% | 1.5% |
| 50 or more employees | 9 | 0.5% | 0.3% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a repair shop in Florida has to catch
This category covers watch, shoe, bicycle and similar repair shops. Customers call to ask what can be fixed, how long it will take and whether it is ready. That holds for other personal and household goods repair shops in Florida as much as anywhere.
A few of the calls that come in to other personal and household goods repair shops in Florida:
- A customer calls about pricing.
- A customer calls about shoe repair.
- The shop calls a customer when a repair is ready.
Business texting for other personal and household goods repair shops
Shops text ready-for-pickup notices.
Texting from a local number in Florida requires carrier registration (10DLC), a one-time $49 fee on Callata.
Callata vs. per-seat pricing for other personal and household goods repair shops in Florida
Other personal and household goods repair shops in Florida average 3.9 employees, so the comparison uses a 4-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 4 users on RingCentral RingEX Core cost $120.00 a month and 4 on Ooma Office Pro cost $99.80. Callata comes to $99.00 a month for 4 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $252 less than RingCentral for a repair shop in Florida of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $76.00 | $912.00 |
| Nextiva (Core) | $23.00 per user | $92.00 | $1,104.00 |
| Ooma (Office Pro) | $24.95 per user | $99.80 | $1,197.60 |
| Dialpad (Standard) | $27.00 per user | $108.00 | $1,296.00 |
| RingCentral (RingEX Core) | $30.00 per user | $120.00 | $1,440.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Florida
Florida has 23 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a repair shop can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 407 | 786 | Eastern | 1988 | 321, 689 |
| 561 | 786 | Eastern | 1996 | 728 |
| 786 | 786 | Eastern | 1998 | 305, 645 |
| 850 | 785 | Eastern and Central | 1997 | 448 |
| 904 | 785 | Eastern | 1965 | 324 |
| 305 | 784 | Eastern | 1947 | 645, 786 |
| 813 | 783 | Eastern | 1953 | 656 |
| 954 | 776 | Eastern | 1995 | 754 |
| 352 | 711 | Eastern | 1995 | none |
| 727 | 625 | Eastern | 1998 | none |
| 239 | 521 | Eastern | 2002 | none |
| 321 | 501 | Eastern | 1999 | none |
| 941 | 484 | Eastern | 1995 | none |
| 863 | 471 | Eastern | 1999 | none |
| 386 | 459 | Eastern | 2001 | none |
| 772 | 313 | Eastern | 2002 | none |
| 689 | 235 | Eastern | 2019 | 321, 407 |
| 754 | 215 | Eastern | 2001 | 954 |
| 448 | 118 | Eastern and Central | 2021 | 850 |
| 656 | 98 | Eastern | 2022 | 813 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for other personal and household goods repair shops in Florida
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Florida is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many other personal and household goods repair shops are in Florida?
1,945 in 2023, according to Census County Business Patterns. They employed 7,600 people in mid-March.
Which Florida metro area has the most other personal and household goods repair shops?
Miami, FL, with 771 establishments in 2023.
What does a phone system cost a 4-person repair shop?
$120.00 a month on RingCentral RingEX Core or $99.80 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Florida number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.