Business phone system for surveying and mapping services firms
How surveying and mapping services firms use the phone, how big their teams are, where they operate, and what calling and texting cost on Callata versus per-seat pricing.
- U.S. establishments
- 7,288CBP 2023
- Employees
- 58,087mid-March 2023
- Avg. team
- 8.0employees per establishment
- Metro areas
- 442with published counts
Surveying and mapping services firms in the United States
County Business Patterns counted 7,288 surveying and mapping services firms in the U.S. in 2023 (NAICS 541370, Surveying and Mapping (except Geophysical) Services). They employed 58,087 people in mid-March and paid $4.3 billion in annual payroll. The average establishment has 8.0 employees. That is 2.1 establishments for every 100,000 residents.
Texas has the most (703), followed by Florida (666), California (497), and North Carolina (409). Relative to population, Alaska leads with 8.8 per 100,000 residents, and District of Columbia has the fewest at 0.4.
| Measure | United States |
|---|---|
| Establishments | 7,288 |
| Mid-March employees | 58,087 |
| Annual payroll | $4,304,723,000 |
| Payroll per employee | $74,108 |
| Employees per establishment | 8.0 |
Source: Census County Business Patterns 2023.
Why the phone matters for surveying and mapping services firms
Surveyors spend their days in the field, and calls about boundary surveys, closings and construction staking come from homeowners, title companies and builders. A line that rings field crews' phones keeps work from waiting.
Calls surveying and mapping services firms commonly handle:
- A homeowner calls about a fence-line dispute.
- A title company calls for a survey before closing.
- A builder calls to schedule staking.
- The firm calls a client with a quote.
- A neighbor calls about survey markers.
Texting and after-hours calls
Surveyors text arrival windows and completion notices.
After-hours calls are usually quote requests.
How big surveying and mapping services firms are
58.3% of U.S. surveying and mapping services firms with employees had fewer than five people in March 2023. 79.8% had fewer than ten. Most phone decisions in this industry are made for small teams, where one shared number and sensible routing matter more than a desk phone per person.
| Employment size | Establishments | Share |
|---|---|---|
| 1–4 employees | 4,248 | 58.3% |
| 5–9 employees | 1,570 | 21.5% |
| 10–19 employees | 896 | 12.3% |
| 20–49 employees | 428 | 5.9% |
| 50 or more employees | 145 | 2.0% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Surveying and mapping services firms by state
Establishment counts for the 51 states (and DC) where Census published a figure, with the rate per 100,000 residents.
| State | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Texas | 703 | 8,376 | 2.2 |
| Florida | 666 | 6,320 | 2.8 |
| California | 497 | 4,012 | 1.3 |
| North Carolina | 409 | 2,671 | 3.7 |
| New York | 355 | 2,163 | 1.8 |
| Georgia | 275 | 2,054 | 2.5 |
| Colorado | 246 | 2,201 | 4.1 |
| Virginia | 226 | 1,984 | 2.6 |
| Pennsylvania | 202 | 1,478 | 1.5 |
| Tennessee | 176 | 1,700 | 2.4 |
| Ohio | 170 | 1,302 | 1.4 |
| Washington | 166 | 1,679 | 2.1 |
| Illinois | 164 | 1,165 | 1.3 |
| South Carolina | 161 | 980 | 2.9 |
| New Jersey | 159 | 1,588 | 1.7 |
| Indiana | 144 | 970 | 2.1 |
| Michigan | 144 | 920 | 1.4 |
| Massachusetts | 141 | 921 | 2.0 |
| Louisiana | 128 | 1,757 | 2.8 |
| Oregon | 125 | 984 | 2.9 |
| Wisconsin | 125 | 1,124 | 2.1 |
| Oklahoma | 123 | 950 | 3.0 |
| Alabama | 121 | 759 | 2.3 |
| Missouri | 116 | 933 | 1.9 |
| Arizona | 115 | 697 | 1.5 |
| Arkansas | 106 | 404 | 3.4 |
| Maryland | 105 | 741 | 1.7 |
| Kentucky | 95 | 550 | 2.1 |
| Minnesota | 89 | 659 | 1.5 |
| Utah | 80 | 740 | 2.3 |
| Mississippi | 76 | 369 | 2.6 |
| Connecticut | 74 | 388 | 2.0 |
| Maine | 72 | 580 | 5.1 |
| Montana | 67 | 264 | 5.9 |
| Alaska | 65 | 304 | 8.8 |
| Idaho | 59 | 259 | 2.9 |
| New Mexico | 59 | 280 | 2.8 |
| Nevada | 54 | 387 | 1.7 |
| West Virginia | 54 | 199 | 3.1 |
| New Hampshire | 51 | 284 | 3.6 |
| Iowa | 48 | 199 | 1.5 |
| Kansas | 46 | 374 | 1.5 |
| Wyoming | 37 | 236 | 6.3 |
| Vermont | 36 | 98 | 5.6 |
| Nebraska | 34 | 264 | 1.7 |
| Hawaii | 28 | 314 | 1.9 |
| Rhode Island | 26 | 92 | 2.3 |
| Delaware | 25 | 154 | 2.4 |
| South Dakota | 22 | 107 | 2.4 |
| North Dakota | 20 | — | 2.5 |
| District of Columbia | 3 | — | 0.4 |
Source: Census County Business Patterns 2023; Census Vintage 2024 state population estimates.
Largest metro areas for surveying and mapping services firms
Census published surveying firm counts for 442 metro and micropolitan areas. The 25 largest:
| Area | Establishments | Employees |
|---|---|---|
| New York, NY-NJ | 270 | 2,386 |
| Miami, FL | 164 | 1,406 |
| Dallas, TX | 155 | 2,049 |
| Houston, TX | 146 | 2,264 |
| Atlanta, GA | 133 | 1,263 |
| Chicago, IL-IN | 124 | 913 |
| Los Angeles, CA | 116 | 913 |
| Boston, MA-NH | 99 | 682 |
| Tampa, FL | 93 | 1,246 |
| Denver, CO | 90 | 1,016 |
| Charlotte, NC-SC | 90 | 694 |
| Washington, DC-VA-MD-WV | 81 | 1,088 |
| Orlando, FL | 77 | 769 |
| Riverside, CA | 71 | 673 |
| Philadelphia, PA-NJ-DE-MD | 67 | 616 |
| Phoenix, AZ | 67 | 494 |
| Seattle, WA | 65 | 995 |
| Austin, TX | 62 | 1,107 |
| Raleigh, NC | 58 | 522 |
| San Diego, CA | 56 | 555 |
| Portland, OR-WA | 55 | 716 |
| Oklahoma City, OK | 54 | 376 |
| San Francisco, CA | 49 | 463 |
| Anchorage, AK | 47 | 255 |
| Baltimore, MD | 46 | 336 |
Callata vs. per-seat pricing for surveying and mapping services firms in the U.S.
The average U.S. surveying firm has 8.0 employees, so the comparison uses an 8-person team. On a per-user plan that headcount sets the bill: $199.60 a month on Ooma Office Pro or $240.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 8 people cost $159.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $972. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $159.00 | $1,908.00 |
| Quo (Starter) | $19.00 per user | $152.00 | $1,824.00 |
| Nextiva (Core) | $23.00 per user | $184.00 | $2,208.00 |
| Ooma (Office Pro) | $24.95 per user | $199.60 | $2,395.20 |
| Dialpad (Standard) | $27.00 per user | $216.00 | $2,592.00 |
| RingCentral (RingEX Core) | $30.00 per user | $240.00 | $2,880.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
How Callata works for surveying and mapping services firms
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Existing numbers can be ported at no charge, and team texting turns on after the one-time $49 carrier registration (10DLC) is approved.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many surveying and mapping services firms are in the U.S.?
7,288 in 2023, according to Census County Business Patterns (NAICS 541370).
What does a phone system cost an 8-person surveying firm?
$240.00 a month on RingCentral RingEX Core or $199.60 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $159.00 a month on Callata, where $99 covers the first 5 users.
Can surveying and mapping services firms keep their existing number?
Yes. Porting an existing number to Callata is free.
Can an AI agent answer calls for a surveying firm?
Callata's optional AI receptionist, sales, support and scheduler agents can answer calls, take messages, text, email and transfer to your team. They identify themselves as AI and use prepaid AI minutes at $0.25 per minute.