CallataGuidesBusiness phone system for funeral homes and funeral services in South Dakota
69 funeral homes and funeral services operated in South Dakota in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 69CBP 2023
- Employees
- 389mid-March 2023
- Per 100k residents
- 7.5U.S. 4.5
- State rank
- 38th of 51by count
How many funeral homes and funeral services operate in South Dakota
South Dakota had 69 funeral homes and funeral services in 2023, according to Census County Business Patterns (NAICS 812210, Funeral Homes and Funeral Services). They employed 389 people in mid-March and reported $16.3 million in annual payroll. That is the 38th highest count among the 51 states and DC with published figures. Funeral homes and funeral services make up 0.24% of the 29,106 business establishments in the state.
Per 100,000 residents (2024 estimate) South Dakota has 7.5 funeral homes and funeral services, 67.2% above the national rate of 4.5. The average establishment has 5.6 employees against 7.1 nationally. Payroll per employee is $41,918, 4.0% below the U.S. figure of $43,650.
| Measure | South Dakota | United States |
|---|---|---|
| Establishments | 69 | 15,183 |
| Mid-March employees | 389 (moderate noise) | 107,566 |
| Annual payroll | $16,306,000 (moderate noise) | $4,695,206,000 |
| Employees per establishment | 5.6 | 7.1 |
| Payroll per employee | $41,918 | $43,650 |
| Establishments per 100,000 residents | 7.5 | 4.5 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Where funeral homes and funeral services in South Dakota are concentrated
Census published funeral home counts for 4 metro or micropolitan areas that include part of South Dakota. The largest is Sioux Falls, SD-MN, with 17 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 12% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Sioux Falls, SD-MN | 17 | — | 5.5 |
| Sioux City, IA-NE-SD | 9 | — | 6.2 |
| Aberdeen, SD | 5 | — | 12.0 |
| Rapid City, SD | 3 | 12 | 1.9 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at funeral homes and funeral services in South Dakota
50.7% of South Dakota's funeral homes and funeral services with employees had fewer than five people in March 2023, compared with 49.3% nationally. 87.0% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 35 | 50.7% | 49.3% |
| 5–9 employees | 25 | 36.2% | 28.5% |
| 10–19 employees | 6 | 8.7% | 16.6% |
| 20–49 employees | 3 | 4.3% | 5.0% |
| 50 or more employees | 0 | 0.0% | 0.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What funeral homes and funeral services in South Dakota use the phone for
Funeral homes receive calls at any hour, often at a family's most difficult moment, so every call must be answered with care. Coordination with clergy, cemeteries and florists also happens by phone.
Calls a funeral home in South Dakota might handle in a typical week include:
- The funeral home calls a family to plan arrangements.
- A family calls after a death at home.
- A family calls about service times.
Texting families
Funeral homes text service details to families who request them.
Texting from a local number in South Dakota requires carrier registration (10DLC), a one-time $49 fee on Callata.
What a phone system costs a funeral home in South Dakota
Funeral homes and funeral services in South Dakota average 5.6 employees, so the comparison uses a 6-person team. Priced per seat, 6 users would run $180.00 a month on RingCentral RingEX Core and $149.70 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $119.00 a month for 6 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $732 less than RingCentral for a funeral home in South Dakota of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $119.00 | $1,428.00 |
| Quo (Starter) | $19.00 per user | $114.00 | $1,368.00 |
| Nextiva (Core) | $23.00 per user | $138.00 | $1,656.00 |
| Ooma (Office Pro) | $24.95 per user | $149.70 | $1,796.40 |
| Dialpad (Standard) | $27.00 per user | $162.00 | $1,944.00 |
| RingCentral (RingEX Core) | $30.00 per user | $180.00 | $2,160.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in South Dakota
South Dakota has 1 geographic area code in service according to NANPA. Callata includes up to 3 local numbers, so a funeral home can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 605 | 745 | Central and Mountain | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for funeral homes and funeral services in South Dakota
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in South Dakota is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many funeral homes and funeral services are in South Dakota?
69 in 2023, according to Census County Business Patterns. They employed 389 people in mid-March.
Which South Dakota metro area has the most funeral homes and funeral services?
Sioux Falls, SD-MN, with 17 establishments in 2023.
What does a phone system cost a 6-person funeral home?
$180.00 a month on RingCentral RingEX Core or $149.70 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $119.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a South Dakota number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.