Business phone system for funeral homes and funeral services in Arizona

The funeral home industry in Arizona

County Business Patterns counts 138 establishments in Arizona classified as Funeral Homes and Funeral Services (NAICS 812210) for 2023. They employed 1,237 people in mid-March and reported $52.7 million in annual payroll. That is the 33rd highest count among the 51 states and DC with published figures. Funeral homes and funeral services make up 0.08% of the 162,845 business establishments in the state.

Per 100,000 residents (2024 estimate) Arizona has 1.8 funeral homes and funeral services, 59.2% below the national rate of 4.5. The average establishment has 9.0 employees against 7.1 nationally. Payroll per employee is $42,594, 2.4% below the U.S. figure of $43,650.

Arizona's largest markets for funeral homes and funeral services

Census published funeral home counts for 9 metro or micropolitan areas that include part of Arizona. The largest is Phoenix, AZ, with 78 establishments. Single-state metro and micropolitan areas account for 96% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at funeral homes and funeral services in Arizona

37.5% of Arizona's funeral homes and funeral services with employees had fewer than five people in March 2023, compared with 49.3% nationally. 67.6% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

What funeral homes and funeral services in Arizona use the phone for

Funeral homes receive calls at any hour, often at a family's most difficult moment, so every call must be answered with care. Coordination with clergy, cemeteries and florists also happens by phone.

Calls a funeral home in Arizona might handle in a typical week include:

• A florist calls about a delivery.
• The funeral home calls a family to plan arrangements.
• A hospice calls about a transfer.

What funeral homes and funeral services text about

Funeral homes text service details to families who request them.

Texting from a local number in Arizona requires carrier registration (10DLC), a one-time $49 fee on Callata.

What a phone system costs a funeral home in Arizona

Funeral homes and funeral services in Arizona average 9.0 employees, so the comparison uses a 9-person team. Priced per seat, 9 users would run $270.00 a month on RingCentral RingEX Core and $224.55 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $179.00 a month for 9 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $1,092 less than RingCentral for a funeral home in Arizona of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Arizona

Arizona has 5 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a funeral home can hold a number in more than one of them.

How Callata works for funeral homes and funeral services in Arizona

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Porting a number you already use in Arizona is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.