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Business phone system for limited-service restaurants in Oregon

3,396 limited-service restaurants operated in Oregon in 2023. Where they are, how big their teams are, and what phone service costs them.

Establishments
3,396CBP 2023
Employees
59,127mid-March 2023
Per 100k residents
79.5U.S. 79.4
State rank
27th of 51by count

Limited-service restaurants in Oregon by the numbers

County Business Patterns counts 3,396 establishments in Oregon classified as Limited-Service Restaurants (NAICS 722513) for 2023. They employed 59,127 people in mid-March and reported $1.4 billion in annual payroll. That is the 27th highest count among the 51 states and DC with published figures. Limited-service restaurants make up 2.8% of the 122,451 business establishments in the state.

Per 100,000 residents (2024 estimate) Oregon has 79.5 limited-service restaurants, in line with the national rate of 79.4. The average establishment has 17.4 employees against 18.4 nationally. Payroll per employee is $23,773, 14.0% above the U.S. figure of $20,857.

Limited-service restaurants: Oregon compared with the U.S., 2023
MeasureOregonUnited States
Establishments3,396270,088
Mid-March employees59,1274,965,080
Annual payroll$1,405,638,000$103,557,315,000
Employees per establishment17.418.4
Payroll per employee$23,773$20,857
Establishments per 100,000 residents79.579.4

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

Where limited-service restaurants in Oregon are concentrated

Census published limited-service restaurant counts for 20 metro or micropolitan areas that include part of Oregon. The largest is Portland, OR-WA, with 1,960 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 48% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Limited-service restaurants by metro or micropolitan area, Oregon, 2023
AreaEstablishmentsEmployeesPer 100k residents
Portland, OR-WA1,96034,37277.2
Salem, OR3306,29174.4
Eugene, OR3105,58681.1
Medford, OR1842,74883.1
Bend, OR1803,56368.1
Roseburg, OR841,54074.8
Corvallis, OR791,48379.9
Albany, OR781,67458.9
Grants Pass, OR671,32775.9
Hermiston, OR521,13656.0
Astoria, OR50890121.8
Klamath Falls, OR4885768.1
Newport, OR4243982.0
Coos Bay, OR4175363.7
Ontario, OR-ID3566258.4
Hood River, OR29438122.0
The Dalles, OR2346386.8
La Grande, OR2027476.8
Brookings, OR1729374.6
Baker City, OR1216471.6

Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.

Team sizes at limited-service restaurants in Oregon

22.0% of Oregon's limited-service restaurants with employees had fewer than five people in March 2023, compared with 24.3% nationally. 39.5% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Limited-service restaurants in Oregon by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees74622.0%24.3%
5–9 employees59717.6%16.2%
10–19 employees87225.7%24.6%
20–49 employees1,01930.0%28.4%
50 or more employees1624.8%6.5%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

What limited-service restaurants in Oregon use the phone for

Counter-service restaurants take phone orders and catering requests while serving a line of customers. Calls need to be answered quickly or captured for a callback.

Typical inbound and outbound calls for limited-service restaurants in Oregon:

Calls after closing time

After-hours callers usually want hours or catering information.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

What a phone system costs a limited-service restaurant in Oregon

Limited-service restaurants in Oregon average 17.4 employees, so the comparison uses a 17-person team. Priced per seat, 17 users would run $510.00 a month on RingCentral RingEX Core and $424.15 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 17 people cost $339.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $2,052. Some vendors discount annual contracts; the table shows month-to-month prices.

Monthly list price for a 17-person limited-service restaurant
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$339.00$4,068.00
Quo (Starter)$19.00 per user$323.00$3,876.00
Nextiva (Core)$23.00 per user$391.00$4,692.00
Ooma (Office Pro)$24.95 per user$424.15$5,089.80
Dialpad (Standard)$27.00 per user$459.00$5,508.00
RingCentral (RingEX Core)$30.00 per user$510.00$6,120.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Area codes in Oregon

Oregon has 4 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.

Area codes in Oregon by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
503784Pacific1947971
541781Mountain and Pacific1995458
971441Pacific2000503
458224Mountain and Pacific2010541

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

How Callata works for limited-service restaurants in Oregon

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

If you already have a number in Oregon, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Frequently asked questions

How many limited-service restaurants are in Oregon?

3,396 in 2023, according to Census County Business Patterns. They employed 59,127 people in mid-March.

Which Oregon metro area has the most limited-service restaurants?

Portland, OR-WA, with 1,960 establishments in 2023.

What does a phone system cost a 17-person limited-service restaurant?

$510.00 a month on RingCentral RingEX Core or $424.15 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $339.00 on Callata ($99 a month with 5 users included, then $20 per additional user).

Do I need to register to text customers from a Oregon number?

Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.