Business phone system for full-service restaurants in Oregon
4,240 full-service restaurants operated in Oregon in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 4,240CBP 2023
- Employees
- 64,406mid-March 2023
- Per 100k residents
- 99.2U.S. 76.0
- State rank
- 22nd of 51by count
How many full-service restaurants operate in Oregon
Oregon had 4,240 full-service restaurants in 2023, according to Census County Business Patterns (NAICS 722511, Full-Service Restaurants). They employed 64,406 people in mid-March and reported $1.9 billion in annual payroll. That is the 22nd highest count among the 51 states and DC with published figures. Full-service restaurants make up 3.5% of the 122,451 business establishments in the state.
Per 100,000 residents (2024 estimate) Oregon has 99.2 full-service restaurants, 30.5% above the national rate of 76.0. The average establishment has 15.2 employees against 20.8 nationally. Payroll per employee is $30,064, 7.3% above the U.S. figure of $28,018.
| Measure | Oregon | United States |
|---|---|---|
| Establishments | 4,240 | 258,626 |
| Mid-March employees | 64,406 | 5,387,020 |
| Annual payroll | $1,936,315,000 | $150,931,656,000 |
| Employees per establishment | 15.2 | 20.8 |
| Payroll per employee | $30,064 | $28,018 |
| Establishments per 100,000 residents | 99.2 | 76.0 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Where full-service restaurants in Oregon are concentrated
Census published full-service restaurant counts for 20 metro or micropolitan areas that include part of Oregon. The largest is Portland, OR-WA, with 2,413 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 48% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Portland, OR-WA | 2,413 | 39,445 | 95.1 |
| Salem, OR | 330 | 4,866 | 74.4 |
| Eugene, OR | 328 | 5,077 | 85.8 |
| Bend, OR | 269 | 4,632 | 101.7 |
| Medford, OR | 207 | 3,136 | 93.5 |
| Newport, OR | 114 | 1,769 | 222.6 |
| Astoria, OR | 100 | 1,841 | 243.6 |
| Roseburg, OR | 91 | 1,047 | 81.1 |
| Albany, OR | 80 | 1,064 | 60.4 |
| Grants Pass, OR | 76 | 1,145 | 86.1 |
| Hermiston, OR | 75 | 750 | 80.8 |
| Corvallis, OR | 74 | 1,148 | 74.8 |
| Coos Bay, OR | 69 | 753 | 107.3 |
| Klamath Falls, OR | 67 | 724 | 95.1 |
| Ontario, OR-ID | 44 | 540 | 73.4 |
| Brookings, OR | 44 | 473 | 193.2 |
| Hood River, OR | 36 | 581 | 151.5 |
| The Dalles, OR | 29 | 314 | 109.4 |
| La Grande, OR | 23 | 341 | 88.3 |
| Baker City, OR | 23 | 237 | 137.3 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at full-service restaurants in Oregon
26.0% of Oregon's full-service restaurants with employees had fewer than five people in March 2023, compared with 26.3% nationally. 47.4% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 1,101 | 26.0% | 26.3% |
| 5–9 employees | 907 | 21.4% | 17.1% |
| 10–19 employees | 1,166 | 27.5% | 21.1% |
| 20–49 employees | 866 | 20.4% | 24.7% |
| 50 or more employees | 200 | 4.7% | 10.8% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a full-service restaurant in Oregon has to catch
Restaurants take reservations, takeout orders and catering inquiries by phone during the same rush when staff are busiest. Unanswered calls during service often mean lost covers.
A few of the calls that come in to full-service restaurants in Oregon:
- A guest calls to book a table for six on Saturday.
- A customer calls in a takeout order.
- The restaurant calls a guest to confirm a reservation.
Business texting for full-service restaurants
Restaurants text reservation confirmations and table-ready alerts.
Texting from a local number in Oregon requires carrier registration (10DLC), a one-time $49 fee on Callata.
Phone system pricing for a 15-person full-service restaurant
Full-service restaurants in Oregon average 15.2 employees, so the comparison uses a 15-person team. On a per-user plan that headcount sets the bill: $374.25 a month on Ooma Office Pro or $450.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $299.00 a month for 15 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,812 less than RingCentral for a full-service restaurant in Oregon of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $299.00 | $3,588.00 |
| Quo (Starter) | $19.00 per user | $285.00 | $3,420.00 |
| Nextiva (Core) | $23.00 per user | $345.00 | $4,140.00 |
| Ooma (Office Pro) | $24.95 per user | $374.25 | $4,491.00 |
| Dialpad (Standard) | $27.00 per user | $405.00 | $4,860.00 |
| RingCentral (RingEX Core) | $30.00 per user | $450.00 | $5,400.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Oregon
Oregon has 4 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a full-service restaurant can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 503 | 784 | Pacific | 1947 | 971 |
| 541 | 781 | Mountain and Pacific | 1995 | 458 |
| 971 | 441 | Pacific | 2000 | 503 |
| 458 | 224 | Mountain and Pacific | 2010 | 541 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for full-service restaurants in Oregon
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Oregon is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many full-service restaurants are in Oregon?
4,240 in 2023, according to Census County Business Patterns. They employed 64,406 people in mid-March.
Which Oregon metro area has the most full-service restaurants?
Portland, OR-WA, with 2,413 establishments in 2023.
What does a phone system cost a 15-person full-service restaurant?
$450.00 a month on RingCentral RingEX Core or $374.25 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $299.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Oregon number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.