CallataGuidesGet a local business phone number in Springfield, MA
Springfield's area code, prefixes and carriers from NANPA records, and how to put a Springfield number in front of your customers.
- Area code
- 413
- Exchanges
- 143NANPA-assigned
- Carriers
- 35
- Population
- 154,888Census 2024 est.
Springfield area codes
Springfield, in Hampden County, Massachusetts, had a Census-estimated population of 154,888 in July 2024. All 143 exchanges NANPA lists for its rate center are in area code 413. Springfield is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 413 are dialed as seven digits and toll calls as 1 plus ten digits.
| Area code | Exchanges here | Share | In service since | Overlay with | Time zone |
|---|---|---|---|---|---|
| 413 | 143 | 100% | 1947 | none | Eastern |
Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.
Phone carriers in Springfield
35 carriers hold the 143 exchanges assigned to Springfield's rate center. Verizon New England INC. has the most, with 41. 105 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. Holding a code means NANPA assigned that block of numbers to the carrier for this rate center; individual numbers may since have been ported elsewhere.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Verizon New England INC. | 41 | 29% |
| Paetec Itel, LLC | 16 | 11% |
| Cellco Partnership d/b/a Verizon Wireless - Ma | 15 | 10% |
| Omnipoint Miami E License, LLC | 10 | 7.0% |
| Metropcs, INC. | 8 | 5.6% |
| New Cingular Wireless PCS, LLC - DC | 6 | 4.2% |
| Bandwidth.com CLEC, LLC - Ma | 5 | 3.5% |
| Onvoy, LLC - Ma | 5 | 3.5% |
| Mcimetro Access Transmission Services LLC - Ma | 3 | 2.1% |
| Comcast Ip Phone, LLC | 3 | 2.1% |
| U.s. Telepacific Corp. d/b/a TPX Communications | 3 | 2.1% |
| TC Systems, INC. | 2 | 1.4% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Exchanges (NPA-NXX) assigned in Springfield
Each prefix below is a block of up to 10,000 numbers that NANPA assigned to Springfield's rate center (SPRINGFLD). The earliest assignment date recorded in the file for these codes is 2001. 20 of the 143 were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 413 | 204, 205, 209, 214, 218, 219, 221, 222, 226, 231, 233, 234, 237, 241, 244, 246, 250, 257, 261, 262, 263, 264, 266, 271, 272, 273, 276, 278, 285, 286, 288, 290, 291, 292, 294, 295, 297, 301, 302, 304, 306, 309, 310, 312, 314, 316, 317, 328, 330, 333, 334, 342, 348, 351, 352, 355, 361, 363, 364, 368, 372, 374, 381, 382, 386, 389, 390, 391, 405, 417, 426, 432, 433, 439, 452, 455, 463, 478, 482, 495, 504, 505, 507, 515, 519, 523, 524, 543, 563, 574, 602, 626, 627, 636, 654, 657, 661, 686, 693, 707, 726, 730, 731, 732, 733, 734, 735, 736, 737, 739, 744, 746, 747, 748, 750, 755, 766, 777, 781, 782, 783, 784, 785, 786, 787, 788, 789, 794, 795, 796, 799, 821, 827, 846, 858, 861, 867, 880, 883, 886, 896, 910, 930 |
Source: NANPA utilized central office code file.
When Springfield's exchanges were assigned
Assignment dates show when each block of Springfield numbers was added to the local supply.
| Decade assigned | Exchanges | Share |
|---|---|---|
| 2000s | 17 | 30% |
| 2010s | 20 | 35% |
| 2020s | 20 | 35% |
Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.
How local numbers work in Springfield
What a caller sees as "local" is the area code plus prefix. In Springfield, those come from the SPRINGFLD rate center, as recorded by NANPA.
New local numbers are drawn from carrier inventory, so the exact 413 numbers available change over time; porting an existing number is free.
The local business market
Springfield is part of the Springfield, MA metro area, home to 464,000 people in 2024. County Business Patterns counted 9,339 business establishments in the Springfield, MA metro area in 2023, employing 168,744 people. The largest sectors by establishment count are retail trade (1,472), health care and social assistance (1,247), and other services (except public administration) (982).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Full-service restaurants | 335 | 6,136 | 18.3 |
| Limited-service restaurants | 286 | 4,510 | 15.8 |
| Landscaping services | 217 | 686 | 3.2 |
| Law offices | 205 | 1,024 | 5.0 |
| Residential remodelers | 183 | 766 | 4.2 |
| Dental offices | 163 | 1,787 | 11.0 |
| Physician practices | 156 | 4,502 | 28.9 |
| Electrical contractors | 132 | 1,959 | 14.8 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Setting up a Springfield business line
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Springfield, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
The comparison below uses 18 users, the rounded average establishment size in the Springfield, MA metro area. At list prices checked September 28, 2026, that is $449.10 a month on Ooma Office Pro and $540.00 on RingCentral RingEX Core. On Callata the same 18 people cost $359.00 a month, less than either per-seat plan.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $359.00 | $4,308.00 |
| Quo (Starter) | $19.00 per user | $342.00 | $4,104.00 |
| Nextiva (Core) | $23.00 per user | $414.00 | $4,968.00 |
| Ooma (Office Pro) | $24.95 per user | $449.10 | $5,389.20 |
| Dialpad (Standard) | $27.00 per user | $486.00 | $5,832.00 |
| RingCentral (RingEX Core) | $30.00 per user | $540.00 | $6,480.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Springfield, MA?
413. All exchanges NANPA lists for Springfield are in 413.
How many phone companies have exchanges in Springfield?
35, holding 143 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Springfield business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Springfield?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 18 users come to $359.00 a month. For comparison, 18 users on RingCentral RingEX Core list at $540.00 a month (checked September 28, 2026).