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Business phone system for other personal care services in Indiana

550 other personal care services operated in Indiana in 2023. Where they are, how big their teams are, and what phone service costs them.

Establishments
550CBP 2023
Employees
3,536mid-March 2023
Per 100k residents
7.9U.S. 9.4
State rank
18th of 51by count

How many other personal care services operate in Indiana

Indiana had 550 other personal care services in 2023, according to Census County Business Patterns (NAICS 812199, Other Personal Care Services). They employed 3,536 people in mid-March and reported $91.8 million in annual payroll. That is the 18th highest count among the 51 states and DC with published figures. Other personal care services make up 0.35% of the 155,692 business establishments in the state.

Per 100,000 residents (2024 estimate) Indiana has 7.9 other personal care services, 15.2% below the national rate of 9.4. The average establishment has 6.4 employees against 5.8 nationally. Payroll per employee is $25,955, 15.6% below the U.S. figure of $30,768.

Other personal care services: Indiana compared with the U.S., 2023
MeasureIndianaUnited States
Establishments55031,863
Mid-March employees3,536183,545
Annual payroll$91,777,000$5,647,267,000
Employees per establishment6.45.8
Payroll per employee$25,955$30,768
Establishments per 100,000 residents7.99.4

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

Other personal care services by metro area in Indiana

Census published day spa counts for 22 metro or micropolitan areas that include part of Indiana. The largest is Chicago, IL-IN, with 967 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 73% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Other personal care services by metro or micropolitan area, Indiana, 2023
AreaEstablishmentsEmployeesPer 100k residents
Chicago, IL-IN9675,49510.3
Indianapolis, IN1981,5199.1
Cincinnati, OH-KY-IN1471,0716.4
Louisville, KY-IN1178628.4
Fort Wayne, IN453099.7
Evansville, IN3515212.9
South Bend, IN-MI291838.9
Terre Haute, IN2218313.0
Lafayette, IN20968.7
Elkhart, IN15707.2
Bloomington, IN13648.0
Muncie, IN10338.9
Michigan City, IN8267.2
Kokomo, IN7428.3
Columbus, IN6—7.1
Angola, IN5—14.3
Jasper, IN4219.2
Huntington, IN4—10.8
Warsaw, IN3143.7
Bedford, IN3—6.6
Decatur, IN3—8.2
Vincennes, IN3—8.4

Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.

Team sizes at other personal care services in Indiana

58.0% of Indiana's other personal care services with employees had fewer than five people in March 2023, compared with 65.5% nationally. 77.1% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Other personal care services in Indiana by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees31958.0%65.5%
5–9 employees10519.1%17.2%
10–19 employees8214.9%10.6%
20–49 employees407.3%6.1%
50 or more employees40.7%0.5%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

What other personal care services in Indiana use the phone for

This category includes day spas, massage studios and tanning salons. Bookings, gift card purchases and package questions arrive by phone, often while staff are with clients.

Calls a day spa in Indiana might handle in a typical week include:

Texting clients

Spas text appointment reminders.

Texting from a local number in Indiana requires carrier registration (10DLC), a one-time $49 fee on Callata.

Callata vs. per-seat pricing for other personal care services in Indiana

Other personal care services in Indiana average 6.4 employees, so the comparison uses a 6-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 6 users on RingCentral RingEX Core cost $180.00 a month and 6 on Ooma Office Pro cost $149.70. Callata comes to $119.00 a month for 6 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $732 less than RingCentral for a day spa in Indiana of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Monthly list price for a 6-person day spa
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$119.00$1,428.00
Quo (Starter)$19.00 per user$114.00$1,368.00
Nextiva (Core)$23.00 per user$138.00$1,656.00
Ooma (Office Pro)$24.95 per user$149.70$1,796.40
Dialpad (Standard)$27.00 per user$162.00$1,944.00
RingCentral (RingEX Core)$30.00 per user$180.00$2,160.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Area codes in Indiana

Indiana has 8 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a day spa can hold a number in more than one of them.

Area codes in Indiana by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
317786Eastern1947463
812785Eastern and Central1947930
765725Eastern1997none
219495Eastern and Central1948none
260444Eastern2002none
574403Eastern and Central2002none
463188Eastern2016317
930158Eastern2015812

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

How Callata works for other personal care services in Indiana

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

Porting a number you already use in Indiana is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Frequently asked questions

How many other personal care services are in Indiana?

550 in 2023, according to Census County Business Patterns. They employed 3,536 people in mid-March.

Which Indiana metro area has the most other personal care services?

Chicago, IL-IN, with 967 establishments in 2023.

What does a phone system cost a 6-person day spa?

$180.00 a month on RingCentral RingEX Core or $149.70 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $119.00 on Callata ($99 a month with 5 users included, then $20 per additional user).

Do I need to register to text customers from a Indiana number?

Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.