CallataGuidesBusiness phone system for other personal care services in Indianapolis, IN
Other personal care services in the Indianapolis-Carmel-Greenwood, IN metro area: 198 establishments in 2023, the local area codes, and what phone service costs an 8-person team.
- Establishments
- 198CBP 2023
- Employees
- 1,519mid-March 2023
- Per 100k residents
- 9.1U.S. 9.4
- Rank
- 35th of 608areas by count
How many other personal care services are in Indianapolis, IN?
There were 198 other personal care services in the Indianapolis-Carmel-Greenwood, IN metro area in 2023, according to Census County Business Patterns (NAICS 812199, Other Personal Care Services). Together they reported 1,519 mid-March employees and $45.9 million of payroll for the year. That ranks 35th of the 608 metro and micropolitan areas where Census published a count for this industry.
With 2.2 million residents in the Census 2024 estimate, that is 9.1 other personal care services per 100,000 people, 2.8% below the national rate of 9.4. Establishments average 7.7 employees, 33.2% above the U.S. average of 5.8. Payroll per employee comes to $30,250, in line with the national $30,768.
| Measure | Indianapolis, IN | Indiana | United States |
|---|---|---|---|
| Establishments | 198 | 550 | 31,863 |
| Mid-March employees | 1,519 | 3,536 | 183,545 |
| Annual payroll | $45,949,000 | $91,777,000 | $5,647,267,000 |
| Employees per establishment | 7.7 | 6.4 | 5.8 |
| Payroll per employee | $30,250 | $25,955 | $30,768 |
| Establishments per 100,000 residents | 9.1 | 7.9 | 9.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at other personal care services in Indianapolis, IN
Of the other personal care services in Indianapolis, IN that had employees in March 2023, 54.1% had fewer than five (the U.S. share is 65.5%). 70.4% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 106 | 54.1% | 65.5% |
| 5–9 employees | 32 | 16.3% | 17.2% |
| 10–19 employees | 34 | 17.3% | 10.6% |
| 20–49 employees | 24 | 12.2% | 6.1% |
| 50 or more employees | 0 | 0.0% | 0.5% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What other personal care services in Indianapolis, IN use the phone for
This category includes day spas, massage studios and tanning salons. Bookings, gift card purchases and package questions arrive by phone, often while staff are with clients.
Typical inbound and outbound calls for other personal care services in Indianapolis, IN:
- A customer calls to buy a gift card.
- A client calls about a package.
- The spa calls a client to confirm.
Calls after closing time
Evening calls to book are common.
Business-hours routing in Callata sends calls to voicemail, a teammate's cell or an AI agent once the day ends, and voicemails arrive transcribed with an urgency flag.
Phone system pricing for an 8-person day spa
The average day spa in Indianapolis, IN has 7.7 employees, so an 8-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 8 users on RingCentral RingEX Core cost $240.00 a month and 8 on Ooma Office Pro cost $199.60. On Callata the same 8 people cost $159.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $972. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $159.00 | $1,908.00 |
| Quo (Starter) | $19.00 per user | $152.00 | $1,824.00 |
| Nextiva (Core) | $23.00 per user | $184.00 | $2,208.00 |
| Ooma (Office Pro) | $24.95 per user | $199.60 | $2,395.20 |
| Dialpad (Standard) | $27.00 per user | $216.00 | $2,592.00 |
| RingCentral (RingEX Core) | $30.00 per user | $240.00 | $2,880.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for other personal care services in Indianapolis, IN
NANPA records place the exchanges of the area's named cities and towns in 6 area codes. 317 has the most, with 759 of 1,104 exchanges (69%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your clients recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 317 | 759 | Eastern | 1947 | 463 |
| 463 | 172 | Eastern | 2016 | 317 |
| 765 | 135 | Eastern | 1997 | none |
| 812 | 19 | Eastern and Central | 1947 | 930 |
| 260 | 14 | Eastern | 2002 | none |
| 930 | 5 | Eastern | 2015 | 812 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a day spa in Indianapolis, IN
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Indianapolis, IN, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many other personal care services are there in Indianapolis, IN?
Census County Business Patterns counted 198 other personal care services in the Indianapolis-Carmel-Greenwood, IN metro area in 2023. They employed 1,519 people in mid-March.
What does a business phone system cost for an 8-person day spa?
At month-to-month list prices checked September 28, 2026, 8 users cost $240.00 a month on RingCentral RingEX Core and $199.60 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $159.00.
What area code should a day spa in Indianapolis, IN use?
Area code 317 has the most assigned exchanges among the area's named places, followed by 463 and 765. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a day spa?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.