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Business phone system for automotive parts and accessories stores in Tennessee

985 automotive parts and accessories stores operated in Tennessee in 2023. Where they are, how big their teams are, and what phone service costs them.

Establishments
985CBP 2023
Employees
9,751mid-March 2023
Per 100k residents
13.6U.S. 11.3
State rank
12th of 51by count

Automotive parts and accessories stores in Tennessee by the numbers

Tennessee had 985 automotive parts and accessories stores in 2023, according to Census County Business Patterns (NAICS 441310, Automotive Parts and Accessories Stores). They employed 9,751 people in mid-March and reported $306.4 million in annual payroll. That is the 12th highest count among the 51 states and DC with published figures. Automotive parts and accessories stores make up 0.66% of the 150,129 business establishments in the state.

Per 100,000 residents (2024 estimate) Tennessee has 13.6 automotive parts and accessories stores, 20.2% above the national rate of 11.3. The average establishment has 9.9 employees against 9.9 nationally. Payroll per employee is $31,421, 8.5% below the U.S. figure of $34,326.

Automotive parts and accessories stores: Tennessee compared with the U.S., 2023
MeasureTennesseeUnited States
Establishments98538,567
Mid-March employees9,751 (moderate noise)380,068
Annual payroll$306,384,000$13,046,177,000
Employees per establishment9.99.9
Payroll per employee$31,421$34,326
Establishments per 100,000 residents13.611.3

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

Where automotive parts and accessories stores in Tennessee are concentrated

Census published auto parts store counts for 27 metro or micropolitan areas that include part of Tennessee. The largest is Nashville, TN, with 230 establishments. Single-state metro and micropolitan areas account for 64% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Automotive parts and accessories stores by metro or micropolitan area, Tennessee, 2023
AreaEstablishmentsEmployeesPer 100k residents
Nashville, TN2302,64610.7
Memphis, TN-MS-AR1801,94713.4
Knoxville, TN1521,41515.9
Chattanooga, TN-GA6976811.7
Kingsport, TN-VA5648717.8
Clarksville, TN-KY3737010.7
Jackson, TN3629419.6
Johnson City, TN3527816.3
Morristown, TN1916615.0
Cookeville, TN1822212.0
Sevierville, TN1517715.0
Cleveland, TN1412910.6
Athens, TN1210217.0
Lawrenceburg, TN129025.8
Greeneville, TN108413.6
Tullahoma, TN10—14.7
McMinnville, TN89018.3
Crossville, TN77710.7
Shelbyville, TN75912.9
Newport, TN75518.6
Dyersburg, TN74419.2
Martin, TN6—18.1
Paris, TN63818.2
Lewisburg, TN54713.2
Fayetteville, TN54213.6

Top 25 of 27 areas by establishments. Source: Census CBP 2023.

Team sizes at automotive parts and accessories stores in Tennessee

25.5% of Tennessee's automotive parts and accessories stores with employees had fewer than five people in March 2023, compared with 27.5% nationally. 56.4% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Automotive parts and accessories stores in Tennessee by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees25125.5%27.5%
5–9 employees30430.9%30.8%
10–19 employees36937.5%34.2%
20–49 employees555.6%6.7%
50 or more employees50.5%0.8%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

Why the phone matters for automotive parts and accessories stores in Tennessee

Parts stores answer calls from repair shops and do-it-yourself customers about availability. Quick lookups keep shop customers loyal.

A few of the calls that come in to automotive parts and accessories stores in Tennessee:

After-hours calls

After-hours calls are mostly availability questions.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

What a phone system costs an auto parts store in Tennessee

Automotive parts and accessories stores in Tennessee average 9.9 employees, so the comparison uses a 10-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 10 users on RingCentral RingEX Core cost $300.00 a month and 10 on Ooma Office Pro cost $249.50. On Callata the same 10 people cost $199.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $1,212. Some vendors discount annual contracts; the table shows month-to-month prices.

Monthly list price for a 10-person auto parts store
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$199.00$2,388.00
Quo (Starter)$19.00 per user$190.00$2,280.00
Nextiva (Core)$23.00 per user$230.00$2,760.00
Ooma (Office Pro)$24.95 per user$249.50$2,994.00
Dialpad (Standard)$27.00 per user$270.00$3,240.00
RingCentral (RingEX Core)$30.00 per user$300.00$3,600.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Area codes in Tennessee

Tennessee has 8 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.

Area codes in Tennessee by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
615781Central1954629
423764Eastern and Central1995729
901616Central1947none
931538Eastern and Central1997none
865506Eastern1999none
731395Central2001none
629197Central2015615
7290Eastern and Central2025423

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

How Callata works for automotive parts and accessories stores in Tennessee

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

If you already have a number in Tennessee, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Frequently asked questions

How many automotive parts and accessories stores are in Tennessee?

985 in 2023, according to Census County Business Patterns. They employed 9,751 people in mid-March.

Which Tennessee metro area has the most automotive parts and accessories stores?

Nashville, TN, with 230 establishments in 2023.

What does a phone system cost a 10-person auto parts store?

$300.00 a month on RingCentral RingEX Core or $249.50 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $199.00 on Callata ($99 a month with 5 users included, then $20 per additional user).

Do I need to register to text customers from a Tennessee number?

Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.