CallataGuidesBusiness phone system for automotive parts and accessories stores in Johnson City, TN
Automotive parts and accessories stores in the Johnson City, TN metro area: 35 establishments in 2023, the local area codes, and what phone service costs an 8-person team.
- Establishments
- 35CBP 2023
- Employees
- 278mid-March 2023
- Per 100k residents
- 16.3U.S. 11.3
- Rank
- 185th of 905areas by count
How many automotive parts and accessories stores are in Johnson City, TN?
The Census Bureau's 2023 County Business Patterns lists 35 establishments classified as Automotive Parts and Accessories Stores (NAICS 441310) in the Johnson City, TN metro area. Together they reported 278 mid-March employees and $7,503,000 of payroll for the year. That ranks 185th of the 905 metro and micropolitan areas where Census published a count for this industry.
With 215,000 residents in the Census 2024 estimate, that is 16.3 automotive parts and accessories stores per 100,000 people, 43.6% above the national rate of 11.3. Establishments average 7.9 employees, 19.4% below the U.S. average of 9.9. Payroll per employee comes to $26,989, 21.4% below the national $34,326.
| Measure | Johnson City, TN | Tennessee | United States |
|---|---|---|---|
| Establishments | 35 | 985 | 38,567 |
| Mid-March employees | 278 | 9,751 (moderate noise) | 380,068 |
| Annual payroll | $7,503,000 | $306,384,000 | $13,046,177,000 |
| Employees per establishment | 7.9 | 9.9 | 9.9 |
| Payroll per employee | $26,989 | $31,421 | $34,326 |
| Establishments per 100,000 residents | 16.3 | 13.6 | 11.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at automotive parts and accessories stores in Johnson City, TN
Of the automotive parts and accessories stores in Johnson City, TN that had employees in March 2023, 29.4% had fewer than five (the U.S. share is 27.5%). 70.6% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 10 | 29.4% | 27.5% |
| 5–9 employees | 14 | 41.2% | 30.8% |
| 10–19 employees | 10 | 29.4% | 34.2% |
| 20–49 employees | not published | — | 6.7% |
| 50 or more employees | 0 | 0.0% | 0.8% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls an auto parts store in Johnson City, TN has to catch
Parts stores answer calls from repair shops and do-it-yourself customers about availability. Quick lookups keep shop customers loyal.
Calls an auto parts store in Johnson City, TN might handle in a typical week include:
- A shop calls about a delivery.
- A customer calls about a battery.
- A repair shop calls to check a part's availability.
Calls after closing time
After-hours calls are mostly availability questions.
Business-hours routing in Callata sends calls to voicemail, a teammate's cell or an AI agent once the day ends, and voicemails arrive transcribed with an urgency flag.
Callata vs. per-seat pricing for automotive parts and accessories stores in Johnson City, TN
The average auto parts store in Johnson City, TN has 7.9 employees, so an 8-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $199.60 a month on Ooma Office Pro or $240.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 8 people cost $159.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $972. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $159.00 | $1,908.00 |
| Quo (Starter) | $19.00 per user | $152.00 | $1,824.00 |
| Nextiva (Core) | $23.00 per user | $184.00 | $2,208.00 |
| Ooma (Office Pro) | $24.95 per user | $199.60 | $2,395.20 |
| Dialpad (Standard) | $27.00 per user | $216.00 | $2,592.00 |
| RingCentral (RingEX Core) | $30.00 per user | $240.00 | $2,880.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Johnson City, TN
The exchanges in the area's named cities and towns are all in area code 423 (92 exchanges in NANPA's file). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your customers recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 423 | 92 | Eastern and Central | 1995 | 729 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What automotive parts and accessories stores in Johnson City, TN get with Callata
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Johnson City, TN, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many automotive parts and accessories stores are there in Johnson City, TN?
Census County Business Patterns counted 35 automotive parts and accessories stores in the Johnson City, TN metro area in 2023. They employed 278 people in mid-March.
What does a business phone system cost for an 8-person auto parts store?
At month-to-month list prices checked September 28, 2026, 8 users cost $240.00 a month on RingCentral RingEX Core and $199.60 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $159.00.
What area code should an auto parts store in Johnson City, TN use?
Area code 423 has the most assigned exchanges among the area's named places. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for an auto parts store?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.