Business phone system for assisted living facilities for the elderly in New Jersey

How many assisted living facilities for the elderly operate in New Jersey

New Jersey had 225 assisted living facilities for the elderly in 2023, according to Census County Business Patterns (NAICS 623312, Assisted Living Facilities for the Elderly). They employed 10,210 people in mid-March and reported $447.2 million in annual payroll. That is the 22nd highest count among the 51 states and DC with published figures. Assisted living facilities for the elderly make up 0.09% of the 237,968 business establishments in the state.

Per 100,000 residents (2024 estimate) New Jersey has 2.4 assisted living facilities for the elderly, 61.4% below the national rate of 6.1. The average establishment has 45.4 employees against 24.3 nationally. Payroll per employee is $43,805, 25.6% above the U.S. figure of $34,874.

New Jersey's largest markets for assisted living facilities for the elderly

Census published assisted living community counts for 6 metro or micropolitan areas that include part of New Jersey. The largest is New York, NY-NJ, with 430 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 6.7% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at assisted living facilities for the elderly in New Jersey

25.9% of New Jersey's assisted living facilities for the elderly with employees had fewer than five people in March 2023, compared with 33.3% nationally. 35.3% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

What assisted living facilities for the elderly in New Jersey use the phone for

Families researching assisted living usually start with a phone call, and those calls come at all hours from adult children juggling work. Existing residents' families also call regularly for updates.

Typical inbound and outbound calls for assisted living facilities for the elderly in New Jersey:

• A resident's family calls to check on a care update.
• A vendor calls to confirm a delivery.
• A hospital case manager calls about a possible placement.

Calls after closing time

Evening inquiry calls from families are common, so capturing them and calling back promptly matters.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Callata vs. per-seat pricing for assisted living facilities for the elderly in New Jersey

Assisted living facilities for the elderly in New Jersey average 45.4 employees, so the comparison uses a 45-person team. Priced per seat, 45 users would run $1,350.00 a month on RingCentral RingEX Core and $1,122.75 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 45 people cost $899.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $5,412. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in New Jersey

New Jersey has 10 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your residents and families know, subject to carrier inventory, or port your current number for free.

How Callata works for assisted living facilities for the elderly in New Jersey

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

If you already have a number in New Jersey, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.