Business phone system for assisted living facilities for the elderly in Arizona

How many assisted living facilities for the elderly operate in Arizona

Arizona had 749 assisted living facilities for the elderly in 2023, according to Census County Business Patterns (NAICS 623312, Assisted Living Facilities for the Elderly). They employed 13,768 people in mid-March and reported $507.9 million in annual payroll. That is the 8th highest count among the 51 states and DC with published figures. Assisted living facilities for the elderly make up 0.46% of the 162,845 business establishments in the state.

Per 100,000 residents (2024 estimate) Arizona has 9.9 assisted living facilities for the elderly, 60.9% above the national rate of 6.1. The average establishment has 18.4 employees against 24.3 nationally. Payroll per employee is $36,889, 5.8% above the U.S. figure of $34,874.

Where assisted living facilities for the elderly in Arizona are concentrated

Census published assisted living community counts for 10 metro or micropolitan areas that include part of Arizona. The largest is Phoenix, AZ, with 529 establishments. Single-state metro and micropolitan areas account for 99% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at assisted living facilities for the elderly in Arizona

53.7% of Arizona's assisted living facilities for the elderly with employees had fewer than five people in March 2023, compared with 33.3% nationally. 68.6% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Why the phone matters for assisted living facilities for the elderly in Arizona

Families researching assisted living usually start with a phone call, and those calls come at all hours from adult children juggling work. Existing residents' families also call regularly for updates.

Typical inbound and outbound calls for assisted living facilities for the elderly in Arizona:

• A resident's family calls to check on a care update.
• An adult child calls to ask about availability and pricing for a parent.
• A hospital case manager calls about a possible placement.

Business texting for assisted living facilities for the elderly

Communities text tour confirmations and event reminders to families.

Texting from a local number in Arizona requires carrier registration (10DLC), a one-time $49 fee on Callata.

Callata vs. per-seat pricing for assisted living facilities for the elderly in Arizona

Assisted living facilities for the elderly in Arizona average 18.4 employees, so the comparison uses an 18-person team. Priced per seat, 18 users would run $540.00 a month on RingCentral RingEX Core and $449.10 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $359.00 a month for 18 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $2,172 less than RingCentral for an assisted living community in Arizona of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Arizona

Arizona has 5 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so an assisted living community can hold a number in more than one of them.

How Callata works for assisted living facilities for the elderly in Arizona

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

Porting a number you already use in Arizona is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.