CallataGuidesSevierville, TN business phone guide
Population, businesses by sector and industry, area codes and local numbers for the Sevierville, TN micropolitan area.
- Population
- 100,0002024 est.
- Establishments
- 3,117CBP 2023
- Counties
- 1
- Area codes
- 1
About the Sevierville, TN micropolitan area
The Sevierville, TN micropolitan area covers 1 county in Tennessee and had 100,000 residents in July 2024, up 1.5% since April 2020. The U.S. population grew 2.6% over the same period. By population it ranks 397th of the 925 metro and micropolitan areas and 318th by business establishments.
| County | Population (2024) |
|---|---|
| Sevier County, TN | 100,184 |
Source: Census Vintage 2024 metropolitan and micropolitan area estimates.
Sevierville, TN's business base
County Business Patterns counted 3,117 establishments in the area in 2023, employing 47,891 people in mid-March with $1.8 billion in annual payroll. That is an average of 15.4 employees per establishment. 44.7% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (730), accommodation and food services (634), and construction (265).
| Sector (NAICS) | Establishments | Employees | Annual payroll |
|---|---|---|---|
| Retail Trade (44) | 730 | 9,995 | $327,004,000 |
| Accommodation and Food Services (72) | 634 | 15,949 | $504,893,000 |
| Construction (23) | 265 | 2,297 | $132,268,000 |
| Other Services (except Public Administration) (81) | 255 | 1,542 | $52,894,000 |
| Real Estate and Rental and Leasing (53) | 219 | 2,093 | $100,324,000 |
| Health Care and Social Assistance (62) | 179 | 2,305 | $114,837,000 |
| Administrative and Support and Waste Management and Remediation Services (56) | 155 | 1,478 | $67,087,000 |
| Professional, Scientific, and Technical Services (54) | 152 | 825 | $51,126,000 |
| Arts, Entertainment, and Recreation (71) | 136 | 6,331 | $197,865,000 |
| Manufacturing (31) | 128 | 2,729 | $142,033,000 |
| Finance and Insurance (52) | 117 | 796 | $49,726,000 |
| Transportation and Warehousing (48) | 46 | 404 | $21,508,000 |
| Wholesale Trade (42) | 44 | 532 | $36,918,000 |
| Information (51) | 32 | 252 | $11,421,000 |
| Educational Services (61) | 11 | 189 | $6,228,000 |
| Management of Companies and Enterprises (55) | 7 | 74 (high noise) | $7,656,000 |
| Mining, Quarrying, and Oil and Gas Extraction (21) | 3 | 39 (high noise) | $2,297,000 |
| Utilities (22) | 3 | 49 (high noise) | $3,215,000 |
Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.
Business density and team size in Sevierville, TN
Sevierville, TN has 31.1 business establishments per 1,000 residents, 26.6% above the U.S. figure of 24.6. Establishments average 15.4 employees against 16.7 nationally, and payroll per employee is $38,211 (44.1% below the U.S. $68,342). 44.7% of establishments with employees have fewer than five people (U.S.: 55.5%), while 5.8% have 50 or more. Because a handful of large employers lift the average, the share of very small establishments says more about who buys a small-business phone system.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 1,393 | 44.7% | 55.5% |
| 5–9 employees | 642 | 20.6% | 17.5% |
| 10–19 employees | 510 | 16.4% | 12.5% |
| 20–49 employees | 388 | 12.5% | 9.1% |
| 50 or more employees | 181 | 5.8% | 5.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Small-business industries in Sevierville, TN
Of the 141 industries these guides cover, 89 have a published Census count in Sevierville, TN. The largest are full-service restaurants (186), hotels and motels (182), and limited-service restaurants (137). Relative to population, gift, novelty and souvenir stores are the most over-represented: 89.8 per 100,000 residents against 5.6 nationally.
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Full-service restaurants | 186 | 7,203 | 38.7 |
| Hotels and motels | 182 | 4,977 | 27.3 |
| Limited-service restaurants | 137 | 2,466 | 18.0 |
| Gift, novelty and souvenir stores | 90 | 686 | 7.6 |
| Offices of real estate agents and brokers | 65 | 831 | 12.8 |
| Family clothing stores | 54 | 832 | 15.4 |
| Physician practices | 46 | — | — |
| Plumbing, heating and air-conditioning contractors | 41 | 427 | 10.4 |
| Landscaping services | 40 | 161 | 4.0 |
| Residential remodelers | 35 | 98 | 2.8 |
| Residential property managers | 34 | 491 | 14.4 |
| Janitorial services | 34 | 478 | 14.1 |
| New single-family housing construction contractors | 32 | 130 | 4.1 |
| Site preparation contractors | 30 | 196 | 6.5 |
| Dental offices | 27 | 215 | 8.0 |
| Supermarkets and grocery stores | 26 | 1,642 | 63.2 |
| Law offices | 25 | 71 | 2.8 |
| General automotive repair shops | 25 | — | — |
| Insurance agencies and brokerages | 23 | 118 | 5.1 |
| Electrical contractors | 22 | 113 | 5.1 |
| RV parks and campgrounds | 22 | 217 | 9.9 |
| Photography studios | 20 | 216 | 10.8 |
| Beauty salons | 19 | 96 | 5.1 |
| Child day care services | 19 | 162 | 8.5 |
| Nonresidential property managers | 17 | 298 | 17.5 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Phone numbers in the Sevierville, TN area
The area's named cities and towns have 21 NANPA-assigned exchanges across 1 area code; 865 has the most (100%). Callata includes up to 3 local numbers, so a business serving several parts of the area can hold a number in each.
| Area code | Exchanges in named places | Share | Time zone |
|---|---|---|---|
| 865 | 21 | 100% | Eastern |
Exchanges in rate centers matched to Census places in the area. Source: NANPA.
Local numbers by city
Pages for 2 cities and towns in the area list their area codes, prefixes and carriers.
| Place | Population (2024) | Area codes | Exchanges |
|---|---|---|---|
| Sevierville, TN | 18,231 | 865 | 14 |
| Gatlinburg, TN | 3,703 | 865 | 7 |
Phone costs for a typical Sevierville, TN business
A 15-person team is the benchmark here, the rounded average establishment size in Sevierville, TN. Billed per seat at month-to-month list prices (checked September 28, 2026), RingCentral RingEX Core costs $450.00 a month and Ooma Office Pro $374.25. Callata comes to $299.00 a month for 15 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $299.00 | $3,588.00 |
| Quo (Starter) | $19.00 per user | $285.00 | $3,420.00 |
| Nextiva (Core) | $23.00 per user | $345.00 | $4,140.00 |
| Ooma (Office Pro) | $24.95 per user | $374.25 | $4,491.00 |
| Dialpad (Standard) | $27.00 per user | $405.00 | $4,860.00 |
| RingCentral (RingEX Core) | $30.00 per user | $450.00 | $5,400.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Callata in Sevierville, TN
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Sevierville, TN is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
What area codes serve Sevierville, TN?
865, by NANPA-assigned exchanges in the area's named places.
How many businesses are in the Sevierville, TN area?
3,117 establishments in 2023, according to Census County Business Patterns.
How much does a business phone system cost in Sevierville, TN?
Callata is $99 a month with 5 users included, then $20 per additional user; for a 15-person team that is $299.00 a month. The same team on Ooma Office Pro lists at $374.25 a month (checked September 28, 2026).