CallataGuidesGet a local business phone number in Gatlinburg, TN
Gatlinburg's area code, prefixes and carriers from NANPA records, and how to put a Gatlinburg number in front of your customers.
- Area code
- 865
- Exchanges
- 7NANPA-assigned
- Carriers
- 6
- Population
- 3,703Census 2024 est.
Gatlinburg area codes
Gatlinburg city is a Census place in Sevier County, Tennessee, with an estimated 3,703 residents in 2024. All 7 exchanges NANPA lists for its rate center are in area code 865. Gatlinburg is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 865 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits.
| Area code | Exchanges here | Share | In service since | Overlay with | Time zone |
|---|---|---|---|---|---|
| 865 | 7 | 100% | 1999 | none | Eastern |
Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.
Phone carriers in Gatlinburg
6 carriers hold the 7 exchanges assigned to Gatlinburg's rate center. Bellsouth Telecomm INC d/b/a South Central Bell Tel has the most, with 2. 6 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. The table counts codes by the operating company NANPA assigned them to, not by who serves each number today.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Bellsouth Telecomm INC d/b/a South Central Bell Tel | 2 | 29% |
| Onvoy, LLC - TN | 1 | 14% |
| Paetec Itel, LLC | 1 | 14% |
| Level 3 Communications, LLC - TN | 1 | 14% |
| Charter Ip Enabled Services, LLC | 1 | 14% |
| Comcast Ip Phone, LLC | 1 | 14% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Exchanges (NPA-NXX) assigned in Gatlinburg
These are the central office codes NANPA records for Gatlinburg. A caller seeing one of them recognizes a local number. The earliest assignment date recorded in the file for these codes is 2006. 1 of the 7 were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 865 | 263, 277, 325, 412, 417, 430, 436 |
Source: NANPA utilized central office code file.
When Gatlinburg's exchanges were assigned
Assignment dates show when each block of Gatlinburg numbers was added to the local supply.
| Decade assigned | Exchanges | Share |
|---|---|---|
| 2000s | 1 | 33% |
| 2010s | 1 | 33% |
| 2020s | 1 | 33% |
Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.
How local numbers work in Gatlinburg
What a caller sees as "local" is the area code plus prefix. In Gatlinburg, those come from the GATLINBURG rate center, as recorded by NANPA.
New local numbers are drawn from carrier inventory, so the exact 865 numbers available change over time; porting an existing number is free.
The local business market
Gatlinburg is part of the Sevierville, TN micropolitan area, home to 100,000 people in 2024. County Business Patterns counted 3,117 business establishments in the Sevierville, TN micropolitan area in 2023, employing 47,891 people. The largest sectors by establishment count are retail trade (730), accommodation and food services (634), and construction (265).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Full-service restaurants | 186 | 7,203 | 38.7 |
| Hotels and motels | 182 | 4,977 | 27.3 |
| Limited-service restaurants | 137 | 2,466 | 18.0 |
| Gift, novelty and souvenir stores | 90 | 686 | 7.6 |
| Offices of real estate agents and brokers | 65 | 831 | 12.8 |
| Family clothing stores | 54 | 832 | 15.4 |
| Physician practices | 46 | — | — |
| Plumbing, heating and air-conditioning contractors | 41 | 427 | 10.4 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Setting up a Gatlinburg business line
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Gatlinburg, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
The comparison below uses 15 users, the rounded average establishment size in the Sevierville, TN micropolitan area. At list prices checked September 28, 2026, that is $374.25 a month on Ooma Office Pro and $450.00 on RingCentral RingEX Core. On Callata the same 15 people cost $299.00 a month, less than either per-seat plan.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $299.00 | $3,588.00 |
| Quo (Starter) | $19.00 per user | $285.00 | $3,420.00 |
| Nextiva (Core) | $23.00 per user | $345.00 | $4,140.00 |
| Ooma (Office Pro) | $24.95 per user | $374.25 | $4,491.00 |
| Dialpad (Standard) | $27.00 per user | $405.00 | $4,860.00 |
| RingCentral (RingEX Core) | $30.00 per user | $450.00 | $5,400.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Gatlinburg, TN?
865. All exchanges NANPA lists for Gatlinburg are in 865.
How many phone companies have exchanges in Gatlinburg?
6, holding 7 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Gatlinburg business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Gatlinburg?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 15 users come to $299.00 a month. For comparison, 15 users on RingCentral RingEX Core list at $450.00 a month (checked September 28, 2026).