CallataGuidesCrossville, TN business phone guide
Population, businesses by sector and industry, area codes and local numbers for the Crossville, TN micropolitan area.
- Population
- 65,6182024 est.
- Establishments
- 1,153CBP 2023
- Counties
- 1
- Area codes
- 1
Crossville, TN at a glance
The Crossville, TN micropolitan area covers 1 county in Tennessee and had 65,618 residents in July 2024, up 7.3% since April 2020. The U.S. population grew 2.6% over the same period. By population it ranks 519th of the 925 metro and micropolitan areas and 603rd by business establishments.
| County | Population (2024) |
|---|---|
| Cumberland County, TN | 65,618 |
Source: Census Vintage 2024 metropolitan and micropolitan area estimates.
Establishments and employment in Crossville, TN
County Business Patterns counted 1,153 establishments in the area in 2023, employing 16,494 people in mid-March with $687.9 million in annual payroll. That is an average of 14.3 employees per establishment. 50.9% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (219), health care and social assistance (152), and construction (126).
| Sector (NAICS) | Establishments | Employees | Annual payroll |
|---|---|---|---|
| Retail Trade (44) | 219 | 3,161 | $110,148,000 |
| Health Care and Social Assistance (62) | 152 | 2,861 | $127,113,000 |
| Construction (23) | 126 | 871 | $42,261,000 |
| Other Services (except Public Administration) (81) | 125 | 1,049 | $25,393,000 |
| Accommodation and Food Services (72) | 105 | 2,088 | $47,769,000 |
| Professional, Scientific, and Technical Services (54) | 80 | 364 | $21,026,000 |
| Finance and Insurance (52) | 69 | 432 | $27,286,000 |
| Manufacturing (31) | 51 | 2,176 | $109,173,000 |
| Administrative and Support and Waste Management and Remediation Services (56) | 47 | 935 | $31,457,000 |
| Wholesale Trade (42) | 46 | 643 | $33,268,000 |
| Real Estate and Rental and Leasing (53) | 44 | 197 | $10,716,000 |
| Transportation and Warehousing (48) | 33 | 1,142 (high noise) | $52,300,000 |
| Information (51) | 17 | 154 | $5,277,000 |
| Arts, Entertainment, and Recreation (71) | 15 | 120 | $3,134,000 |
| Educational Services (61) | 8 | 89 | $2,557,000 |
| Mining, Quarrying, and Oil and Gas Extraction (21) | 7 | 103 (high noise) | $7,107,000 |
| Agriculture, Forestry, Fishing and Hunting (11) | 3 | 20 (high noise) | $848,000 |
| Management of Companies and Enterprises (55) | 3 | 60 (high noise) | $27,696,000 |
Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.
Crossville, TN compared with the U.S.
Crossville, TN has 17.6 business establishments per 1,000 residents, 28.5% below the U.S. figure of 24.6. Establishments average 14.3 employees against 16.7 nationally, and payroll per employee is $41,706 (39.0% below the U.S. $68,342). 50.9% of establishments with employees have fewer than five people (U.S.: 55.5%), while 4.4% have 50 or more. Averages are pulled up by large employers; the size table is the better guide to what a typical business here looks like.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 586 | 50.9% | 55.5% |
| 5–9 employees | 250 | 21.7% | 17.5% |
| 10–19 employees | 159 | 13.8% | 12.5% |
| 20–49 employees | 105 | 9.1% | 9.1% |
| 50 or more employees | 51 | 4.4% | 5.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Small-business industries in Crossville, TN
Of the 141 industries these guides cover, 64 have a published Census count in Crossville, TN. The largest are physician practices (40), full-service restaurants (40), and limited-service restaurants (38). Relative to population, site preparation contractors are the most over-represented: 27.4 per 100,000 residents against 12.3 nationally.
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Physician practices | 40 | — | — |
| Full-service restaurants | 40 | 631 | 15.8 |
| Limited-service restaurants | 38 | 867 | 22.8 |
| Offices of real estate agents and brokers | 19 | 54 | 2.8 |
| Site preparation contractors | 18 | 70 | 3.9 |
| Electrical contractors | 17 | 161 | 9.5 |
| Insurance agencies and brokerages | 16 | 51 | 3.2 |
| Landscaping services | 16 | 155 | 9.7 |
| Dental offices | 15 | 132 | 8.8 |
| Residential remodelers | 14 | 73 | 5.2 |
| Plumbing, heating and air-conditioning contractors | 13 | 194 | 14.9 |
| Law offices | 12 | — | — |
| New single-family housing construction contractors | 12 | — | — |
| General automotive repair shops | 12 | — | — |
| Finish carpentry contractors | 10 | — | — |
| Used car dealers | 9 | 46 | 5.1 |
| Physical, occupational and speech therapy clinics | 8 | 61 | 7.6 |
| Supermarkets and grocery stores | 8 | 550 | 68.8 |
| Child day care services | 8 | 88 | 11.0 |
| Home health care agencies | 7 | 263 | 37.6 |
| Veterinary clinics | 7 | 63 | 9.0 |
| Automotive body, paint and interior repair shops | 7 | 43 | 6.1 |
| Automotive parts and accessories stores | 7 | 77 | 11.0 |
| Furniture stores | 7 | 46 | 6.6 |
| Hardware stores | 7 | — | — |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Phone numbers in the Crossville, TN area
The area's named cities and towns have 19 NANPA-assigned exchanges across 1 area code; 931 has the most (100%). Callata includes up to 3 local numbers, so a business serving several parts of the area can hold a number in each.
| Area code | Exchanges in named places | Share | Time zone |
|---|---|---|---|
| 931 | 19 | 100% | Eastern and Central |
Exchanges in rate centers matched to Census places in the area. Source: NANPA.
Local numbers by city
Pages for 1 cities and towns in the area list their area codes, prefixes and carriers.
| Place | Population (2024) | Area codes | Exchanges |
|---|---|---|---|
| Crossville, TN | 12,785 | 931 | 17 |
Phone costs for a typical Crossville, TN business
A 14-person team is the benchmark here, the rounded average establishment size in Crossville, TN. Billed per seat at month-to-month list prices (checked September 28, 2026), RingCentral RingEX Core costs $420.00 a month and Ooma Office Pro $349.30. Callata comes to $279.00 a month for 14 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $279.00 | $3,348.00 |
| Quo (Starter) | $19.00 per user | $266.00 | $3,192.00 |
| Nextiva (Core) | $23.00 per user | $322.00 | $3,864.00 |
| Ooma (Office Pro) | $24.95 per user | $349.30 | $4,191.60 |
| Dialpad (Standard) | $27.00 per user | $378.00 | $4,536.00 |
| RingCentral (RingEX Core) | $30.00 per user | $420.00 | $5,040.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Callata in Crossville, TN
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Crossville, TN is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
What area codes serve Crossville, TN?
931, by NANPA-assigned exchanges in the area's named places.
How many businesses are in the Crossville, TN area?
1,153 establishments in 2023, according to Census County Business Patterns.
How much does a business phone system cost in Crossville, TN?
Callata is $99 a month with 5 users included, then $20 per additional user; for a 14-person team that is $279.00 a month. The same team on Ooma Office Pro lists at $349.30 a month (checked September 28, 2026).