CallataGuides

Get a local business phone number in Crossville, TN

Crossville's area code, prefixes and carriers from NANPA records, and how to put a Crossville number in front of your customers.

Area code
931
Exchanges
17NANPA-assigned
Carriers
10
Population
12,785Census 2024 est.

Crossville area codes

Crossville city is a Census place in Cumberland County, Tennessee, with an estimated 12,785 residents in 2024. All 17 exchanges NANPA lists for its rate center are in area code 931. Crossville is in the Eastern and Central time zone.

According to NANPA's dialing-plan data, local calls within 931 are dialed as seven digits and toll calls as 1 plus ten digits.

Area codes with exchanges in Crossville, TN
Area codeExchanges hereShareIn service sinceOverlay withTime zone
93117100%1997noneEastern and Central

Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.

Who holds Crossville phone exchanges

10 carriers hold the 17 exchanges assigned to Crossville's rate center. Citizens Comm CO TN d/b/a Frontier Comm of TN, LLC has the most, with 4. 12 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. The table counts codes by the operating company NANPA assigned them to, not by who serves each number today.

Carriers holding exchanges in Crossville, TN
Carrier (NANPA operating company)ExchangesShare
Citizens Comm CO TN d/b/a Frontier Comm of TN, LLC424%
Onvoy, LLC - TN318%
Cellco Partnership d/b/a Verizon Wireless - TN212%
New Cingular Wireless PCS, LLC - Ga212%
Charter Ip Enabled Services, LLC15.9%
Comcast Ip Phone, LLC15.9%
United States Cellular - TN15.9%
Powertel Nashville Licenses, INC.15.9%
Level 3 Communications, LLC - TN15.9%
Ben Lomand Communications, INC.15.9%

Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.

Crossville phone prefixes

A prefix (NXX) is the three digits after the area code. Numbers starting with these prefixes are rated as local to Crossville. The earliest assignment date recorded in the file for these codes is 2002. 4 of the 17 were assigned in 2020 or later.

Prefixes assigned in Crossville, TN
Area codePrefixes (NXX)
931200, 202, 210, 248, 250, 287, 335, 337, 340, 456, 459, 481, 484, 707, 710, 787, 921

Source: NANPA utilized central office code file.

When Crossville's exchanges were assigned

The table groups Crossville's exchanges by the decade NANPA recorded them as assigned.

Crossville, TN: exchanges by decade assigned
Decade assignedExchangesShare
2000s545%
2010s218%
2020s436%

Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.

Rate centers and local calling in Crossville

What a caller sees as "local" is the area code plus prefix. In Crossville, those come from the CROSSVILLE rate center, as recorded by NANPA.

If your business already has a Crossville number, porting it to Callata is free and keeps it on your cards, listings and vehicles.

Businesses around Crossville

Crossville is part of the Crossville, TN micropolitan area, home to 65,618 people in 2024. County Business Patterns counted 1,153 business establishments in the Crossville, TN micropolitan area in 2023, employing 16,494 people. The largest sectors by establishment count are retail trade (219), health care and social assistance (152), and construction (126).

Selected industries in the Crossville, TN micropolitan area, 2023
IndustryEstablishmentsEmployeesEmployees per establishment
Physician practices40——
Full-service restaurants4063115.8
Limited-service restaurants3886722.8
Offices of real estate agents and brokers19542.8
Site preparation contractors18703.9
Electrical contractors171619.5
Insurance agencies and brokerages16513.2
Landscaping services161559.7

Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.

Setting up a Crossville business line

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

Porting a number you already use in Crossville is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Per-seat phone plans multiply by headcount. For the rounded average establishment size in the Crossville, TN micropolitan area, 14 users on RingCentral RingEX Core come to $420.00 a month and on Ooma Office Pro $349.30, at month-to-month list prices checked September 28, 2026. Callata comes to $279.00 a month for 14 users ($99 a month with 5 users included, then $20 per additional user), below both.

Monthly list price for a 14-person team
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$279.00$3,348.00
Quo (Starter)$19.00 per user$266.00$3,192.00
Nextiva (Core)$23.00 per user$322.00$3,864.00
Ooma (Office Pro)$24.95 per user$349.30$4,191.60
Dialpad (Standard)$27.00 per user$378.00$4,536.00
RingCentral (RingEX Core)$30.00 per user$420.00$5,040.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Frequently asked questions

What area code is Crossville, TN?

931. All exchanges NANPA lists for Crossville are in 931.

How many phone companies have exchanges in Crossville?

10, holding 17 exchanges between them, according to NANPA's 10/01/2026 file.

Can I keep my existing Crossville business number?

Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.

How much is a business phone line in Crossville?

Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 14 users come to $279.00 a month. For comparison, 14 users on RingCentral RingEX Core list at $420.00 a month (checked September 28, 2026).