Get a local business phone number in Chester, MA
Chester's area code, prefixes and carriers from NANPA records, and how to put a Chester number in front of your customers.
- Area code
- 413
- Exchanges
- 4NANPA-assigned
- Carriers
- 4
- Population
- 1,221Census 2024 est.
Chester area codes
Chester town is a Census town in Hampden County, Massachusetts, with an estimated 1,221 residents in 2024. All 4 exchanges NANPA lists for its rate center are in area code 413. Chester is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 413 are dialed as seven digits and toll calls as 1 plus ten digits.
| Area code | Exchanges here | Share | In service since | Overlay with | Time zone |
|---|---|---|---|---|---|
| 413 | 4 | 100% | 1947 | none | Eastern |
Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.
Who holds Chester phone exchanges
4 carriers hold the 4 exchanges assigned to Chester's rate center. Vonage America LLC has the most, with 1. 3 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. A business number in Chester can come from any of these blocks; once it is yours, porting lets it move between providers.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Vonage America LLC | 1 | 25% |
| Verizon New England INC. | 1 | 25% |
| Terra Nova Telecom INC. | 1 | 25% |
| Paetec Itel, LLC | 1 | 25% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Chester phone prefixes
Each prefix below is a block of up to 10,000 numbers that NANPA assigned to Chester's rate center (CHESTER). The earliest assignment date recorded in the file for these codes is 2018. None were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 413 | 343, 354, 407, 556 |
Source: NANPA utilized central office code file.
Rate centers and local calling in Chester
Phone numbers are tied to a rate center, the local calling area used to decide whether a call is local or toll. Chester's numbers are rated to the CHESTER rate center in NANPA's records. A business number from one of the prefixes above shows up on customers' phones as a Chester number.
Keeping an existing Chester number costs nothing on Callata, because porting is free; a new number depends on what carriers have open in 413 when you pick it.
Businesses around Chester
Chester is part of the Springfield, MA metro area, home to 464,000 people in 2024. County Business Patterns counted 9,339 business establishments in the Springfield, MA metro area in 2023, employing 168,744 people. The largest sectors by establishment count are retail trade (1,472), health care and social assistance (1,247), and other services (except public administration) (982).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Full-service restaurants | 335 | 6,136 | 18.3 |
| Limited-service restaurants | 286 | 4,510 | 15.8 |
| Landscaping services | 217 | 686 | 3.2 |
| Law offices | 205 | 1,024 | 5.0 |
| Residential remodelers | 183 | 766 | 4.2 |
| Dental offices | 163 | 1,787 | 11.0 |
| Physician practices | 156 | 4,502 | 28.9 |
| Electrical contractors | 132 | 1,959 | 14.8 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Setting up a Chester business line
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Chester is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
The comparison below uses 18 users, the rounded average establishment size in the Springfield, MA metro area. At list prices checked September 28, 2026, that is $449.10 a month on Ooma Office Pro and $540.00 on RingCentral RingEX Core. Callata comes to $359.00 a month for 18 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $359.00 | $4,308.00 |
| Quo (Starter) | $19.00 per user | $342.00 | $4,104.00 |
| Nextiva (Core) | $23.00 per user | $414.00 | $4,968.00 |
| Ooma (Office Pro) | $24.95 per user | $449.10 | $5,389.20 |
| Dialpad (Standard) | $27.00 per user | $486.00 | $5,832.00 |
| RingCentral (RingEX Core) | $30.00 per user | $540.00 | $6,480.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Chester, MA?
413. All exchanges NANPA lists for Chester are in 413.
How many phone companies have exchanges in Chester?
4, holding 4 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Chester business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Chester?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 18 users come to $359.00 a month. For comparison, 18 users on RingCentral RingEX Core list at $540.00 a month (checked September 28, 2026).