CallataGuidesGet a local business phone number in North Adams, MA
North Adams's area code, prefixes and carriers from NANPA records, and how to put a North Adams number in front of your customers.
- Area code
- 413
- Exchanges
- 10NANPA-assigned
- Carriers
- 5
- Population
- 12,492Census 2024 est.
Area codes in North Adams
North Adams, in Berkshire County, Massachusetts, had a Census-estimated population of 12,492 in July 2024. All 10 exchanges NANPA lists for its rate center are in area code 413. North Adams is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 413 are dialed as seven digits and toll calls as 1 plus ten digits.
| Area code | Exchanges here | Share | In service since | Overlay with | Time zone |
|---|---|---|---|---|---|
| 413 | 10 | 100% | 1947 | none | Eastern |
Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.
North Adams exchanges by carrier
5 carriers hold the 10 exchanges assigned to North Adams's rate center. Paetec Itel, LLC has the most, with 4. 9 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. The table counts codes by the operating company NANPA assigned them to, not by who serves each number today.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Paetec Itel, LLC | 4 | 40% |
| Verizon New England INC. | 3 | 30% |
| Level 3 Communications, LLC - Ma | 1 | 10% |
| Cellco Partnership d/b/a Verizon Wireless - Ma | 1 | 10% |
| TC Systems, INC. | 1 | 10% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Exchanges (NPA-NXX) assigned in North Adams
Each prefix below is a block of up to 10,000 numbers that NANPA assigned to North Adams's rate center (NORTHADAMS). The earliest assignment date recorded in the file for these codes is 2016. None were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 413 | 346, 398, 412, 473, 603, 652, 662, 663, 664, 672 |
Source: NANPA utilized central office code file.
What makes a number local to North Adams
NANPA ties every exchange to a rate center. For North Adams that is NORTHADAMS, so a number from one of these exchanges reads as local to people in and around North Adams.
New local numbers are drawn from carrier inventory, so the exact 413 numbers available change over time; porting an existing number is free.
The local business market
North Adams is part of the Pittsfield, MA metro area, home to 129,000 people in 2024. County Business Patterns counted 3,749 business establishments in the Pittsfield, MA metro area in 2023, employing 50,051 people. The largest sectors by establishment count are retail trade (575), construction (517), and accommodation and food services (484).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Full-service restaurants | 189 | 2,590 | 13.7 |
| Landscaping services | 129 | 322 | 2.5 |
| Residential remodelers | 124 | 439 | 3.5 |
| Limited-service restaurants | 96 | 885 | 9.2 |
| Plumbing, heating and air-conditioning contractors | 70 | 469 | 6.7 |
| Electrical contractors | 64 | 431 | 6.7 |
| Law offices | 63 | 242 | 3.8 |
| Hotels and motels | 62 | 1,516 | 24.5 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
A North Adams number on Callata
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in North Adams is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Per-seat phone plans multiply by headcount. For the rounded average establishment size in the Pittsfield, MA metro area, 13 users on RingCentral RingEX Core come to $390.00 a month and on Ooma Office Pro $324.35, at month-to-month list prices checked September 28, 2026. Callata comes to $259.00 a month for 13 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $259.00 | $3,108.00 |
| Quo (Starter) | $19.00 per user | $247.00 | $2,964.00 |
| Nextiva (Core) | $23.00 per user | $299.00 | $3,588.00 |
| Ooma (Office Pro) | $24.95 per user | $324.35 | $3,892.20 |
| Dialpad (Standard) | $27.00 per user | $351.00 | $4,212.00 |
| RingCentral (RingEX Core) | $30.00 per user | $390.00 | $4,680.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is North Adams, MA?
413. All exchanges NANPA lists for North Adams are in 413.
How many phone companies have exchanges in North Adams?
5, holding 10 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing North Adams business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in North Adams?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 13 users come to $259.00 a month. For comparison, 13 users on RingCentral RingEX Core list at $390.00 a month (checked September 28, 2026).