Business phone system for used merchandise stores in Kansas
214 used merchandise stores operated in Kansas in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 214CBP 2023
- Employees
- 2,160mid-March 2023
- Per 100k residents
- 7.2U.S. 5.7
- State rank
- 31st of 51by count
How many used merchandise stores operate in Kansas
The Census Bureau counted 214 used merchandise stores in Kansas in its 2023 County Business Patterns (NAICS 453310). They employed 2,160 people in mid-March and reported $41.1 million in annual payroll. That is the 31st highest count among the 51 states and DC with published figures. Used merchandise stores make up 0.28% of the 76,139 business establishments in the state.
Per 100,000 residents (2024 estimate) Kansas has 7.2 used merchandise stores, 25.9% above the national rate of 5.7. The average establishment has 10.1 employees against 11.4 nationally. Payroll per employee is $19,010, 22.5% below the U.S. figure of $24,523.
| Measure | Kansas | United States |
|---|---|---|
| Establishments | 214 | 19,466 |
| Mid-March employees | 2,160 | 222,478 |
| Annual payroll | $41,062,000 | $5,455,824,000 |
| Employees per establishment | 10.1 | 11.4 |
| Payroll per employee | $19,010 | $24,523 |
| Establishments per 100,000 residents | 7.2 | 5.7 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Used merchandise stores by metro area in Kansas
Census published used merchandise store counts for 13 metro or micropolitan areas that include part of Kansas. The largest is Kansas City, MO-KS, with 126 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 55% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Kansas City, MO-KS | 126 | 1,938 | 5.6 |
| Wichita, KS | 48 | 502 | 7.3 |
| Topeka, KS | 19 | 160 | 8.2 |
| Joplin, MO-KS | 17 | 160 | 8.2 |
| Lawrence, KS | 11 | 99 | 9.0 |
| Hutchinson, KS | 11 | 66 | 17.9 |
| Manhattan, KS | 7 | — | 5.2 |
| St. Joseph, MO-KS | 7 | 163 | 5.9 |
| Salina, KS | 5 | 53 | 8.4 |
| Arkansas City, KS | 5 | 27 | 14.6 |
| Pittsburg, KS | 4 | 23 | 10.3 |
| Hays, KS | 4 | 24 | 13.8 |
| Emporia, KS | 3 | 36 | 8.6 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at used merchandise stores in Kansas
41.6% of Kansas's used merchandise stores with employees had fewer than five people in March 2023, compared with 43.2% nationally. 68.2% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 89 | 41.6% | 43.2% |
| 5–9 employees | 57 | 26.6% | 21.8% |
| 10–19 employees | 38 | 17.8% | 17.1% |
| 20–49 employees | 23 | 10.7% | 14.3% |
| 50 or more employees | 7 | 3.3% | 3.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a used merchandise store in Kansas has to catch
Thrift, consignment and resale stores take calls about donations, consignment terms and stock. Consignors call to check on their items.
Calls a used merchandise store in Kansas might handle in a typical week include:
- A customer calls about donation drop-off hours.
- A customer calls about a piece of furniture.
- A customer calls about pickup service.
After-hours calls
After-hours calls are mostly hours questions.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
Callata vs. per-seat pricing for used merchandise stores in Kansas
Used merchandise stores in Kansas average 10.1 employees, so the comparison uses a 10-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 10 users on RingCentral RingEX Core cost $300.00 a month and 10 on Ooma Office Pro cost $249.50. On Callata the same 10 people cost $199.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,212. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $199.00 | $2,388.00 |
| Quo (Starter) | $19.00 per user | $190.00 | $2,280.00 |
| Nextiva (Core) | $23.00 per user | $230.00 | $2,760.00 |
| Ooma (Office Pro) | $24.95 per user | $249.50 | $2,994.00 |
| Dialpad (Standard) | $27.00 per user | $270.00 | $3,240.00 |
| RingCentral (RingEX Core) | $30.00 per user | $300.00 | $3,600.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Kansas
Kansas has 4 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 785 | 727 | Central and Mountain | 1997 | none |
| 620 | 705 | Central and Mountain | 2001 | none |
| 913 | 533 | Central | 1947 | none |
| 316 | 340 | Central | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for used merchandise stores in Kansas
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Kansas, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many used merchandise stores are in Kansas?
214 in 2023, according to Census County Business Patterns. They employed 2,160 people in mid-March.
Which Kansas metro area has the most used merchandise stores?
Kansas City, MO-KS, with 126 establishments in 2023.
What does a phone system cost a 10-person used merchandise store?
$300.00 a month on RingCentral RingEX Core or $249.50 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $199.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Kansas number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.