Business phone system for plumbing, heating and air-conditioning contractors in Kansas
1,028 plumbing, heating and air-conditioning contractors operated in Kansas in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 1,028CBP 2023
- Employees
- 11,412mid-March 2023
- Per 100k residents
- 34.6U.S. 32.7
- State rank
- 33rd of 51by count
How many plumbing, heating and air-conditioning contractors operate in Kansas
Kansas had 1,028 plumbing, heating and air-conditioning contractors in 2023, according to Census County Business Patterns (NAICS 238220, Plumbing, Heating, and Air-Conditioning Contractors). They employed 11,412 people in mid-March and reported $799.1 million in annual payroll. That is the 33rd highest count among the 51 states and DC with published figures. Plumbing, heating and air-conditioning contractors make up 1.4% of the 76,139 business establishments in the state.
Per 100,000 residents (2024 estimate) Kansas has 34.6 plumbing, heating and air-conditioning contractors, 5.8% above the national rate of 32.7. The average establishment has 11.1 employees against 10.9 nationally. Payroll per employee is $70,020, 5.0% below the U.S. figure of $73,693.
| Measure | Kansas | United States |
|---|---|---|
| Establishments | 1,028 | 111,207 |
| Mid-March employees | 11,412 | 1,214,761 |
| Annual payroll | $799,069,000 | $89,519,407,000 |
| Employees per establishment | 11.1 | 10.9 |
| Payroll per employee | $70,020 | $73,693 |
| Establishments per 100,000 residents | 34.6 | 32.7 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Where plumbing, heating and air-conditioning contractors in Kansas are concentrated
Census published plumbing and HVAC contractor counts for 20 metro or micropolitan areas that include part of Kansas. The largest is Kansas City, MO-KS, with 662 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 52% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Kansas City, MO-KS | 662 | 10,881 | 29.4 |
| Wichita, KS | 216 | 2,664 | 32.7 |
| Topeka, KS | 71 | 703 | 30.5 |
| Joplin, MO-KS | 57 | 442 | 27.5 |
| St. Joseph, MO-KS | 39 | 486 | 32.7 |
| Lawrence, KS | 37 | 415 | 30.3 |
| Manhattan, KS | 31 | 398 | 23.0 |
| Salina, KS | 30 | 244 | 50.6 |
| Hutchinson, KS | 22 | 111 | 35.8 |
| McPherson, KS | 17 | 167 | 56.0 |
| Garden City, KS | 15 | 155 | 39.1 |
| Emporia, KS | 15 | 87 | 42.8 |
| Pittsburg, KS | 14 | 59 | 36.0 |
| Great Bend, KS | 14 | 93 | 56.4 |
| Hays, KS | 13 | 129 | 44.8 |
| Arkansas City, KS | 12 | 63 | 35.1 |
| Dodge City, KS | 10 | 62 | 29.3 |
| Ottawa, KS | 8 | 39 | 30.4 |
| Atchison, KS | 8 | 33 | 49.2 |
| Liberal, KS | 4 | 14 | 18.8 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at plumbing, heating and air-conditioning contractors in Kansas
57.9% of Kansas's plumbing, heating and air-conditioning contractors with employees had fewer than five people in March 2023, compared with 58.3% nationally. 77.8% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 595 | 57.9% | 58.3% |
| 5–9 employees | 204 | 19.9% | 18.5% |
| 10–19 employees | 120 | 11.7% | 11.8% |
| 20–49 employees | 60 | 5.8% | 7.5% |
| 50 or more employees | 48 | 4.7% | 3.8% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a plumbing and HVAC contractor in Kansas has to catch
Plumbing and HVAC calls are often emergencies: no heat, no cooling or water where it should not be. Homeowners call down a list until someone answers, so a missed call is frequently a lost job.
A few of the calls that come in to plumbing, heating and air-conditioning contractors in Kansas:
- The dispatcher calls a customer with a technician's arrival time.
- A homeowner calls because the air conditioning stopped working.
- A general contractor calls about rough-in timing.
Business texting for plumbing, heating and air-conditioning contractors
Contractors text arrival windows, technician names and invoices.
Texting from a local number in Kansas requires carrier registration (10DLC), a one-time $49 fee on Callata.
Callata vs. per-seat pricing for plumbing, heating and air-conditioning contractors in Kansas
Plumbing, heating and air-conditioning contractors in Kansas average 11.1 employees, so the comparison uses an 11-person team. On a per-user plan that headcount sets the bill: $274.45 a month on Ooma Office Pro or $330.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $219.00 a month for 11 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,332 less than RingCentral for a plumbing and HVAC contractor in Kansas of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $219.00 | $2,628.00 |
| Quo (Starter) | $19.00 per user | $209.00 | $2,508.00 |
| Nextiva (Core) | $23.00 per user | $253.00 | $3,036.00 |
| Ooma (Office Pro) | $24.95 per user | $274.45 | $3,293.40 |
| Dialpad (Standard) | $27.00 per user | $297.00 | $3,564.00 |
| RingCentral (RingEX Core) | $30.00 per user | $330.00 | $3,960.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Kansas
Kansas has 4 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a plumbing and HVAC contractor can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 785 | 727 | Central and Mountain | 1997 | none |
| 620 | 705 | Central and Mountain | 2001 | none |
| 913 | 533 | Central | 1947 | none |
| 316 | 340 | Central | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for plumbing, heating and air-conditioning contractors in Kansas
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Kansas is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many plumbing, heating and air-conditioning contractors are in Kansas?
1,028 in 2023, according to Census County Business Patterns. They employed 11,412 people in mid-March.
Which Kansas metro area has the most plumbing, heating and air-conditioning contractors?
Kansas City, MO-KS, with 662 establishments in 2023.
What does a phone system cost an 11-person plumbing and HVAC contractor?
$330.00 a month on RingCentral RingEX Core or $274.45 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $219.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Kansas number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.