Business phone system for taxi services in Missouri

How many taxi services operate in Missouri

Missouri had 28 taxi services in 2023, according to Census County Business Patterns (NAICS 485310, Taxi Service). They employed 168 people in mid-March and reported $7,319,000 in annual payroll. That is the 21st highest count among the 51 states and DC with published figures. Taxi services make up 0.02% of the 151,475 business establishments in the state.

Per 100,000 residents (2024 estimate) Missouri has 0.4 taxi services, 55.7% below the national rate of 1.0. The average establishment has 6.0 employees against 6.6 nationally. Payroll per employee is $43,565, 31.7% below the U.S. figure of $63,788.

Where taxi services in Missouri are concentrated

Census published taxi company counts for 2 metro or micropolitan areas that include part of Missouri. The largest is St. Louis, MO-IL, with 14 establishments (a multi-state area; its count covers every state it spans).

Team sizes at taxi services in Missouri

84.0% of Missouri's taxi services with employees had fewer than five people in March 2023, compared with 79.1% nationally. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Calls a taxi company in Missouri has to catch

Local taxi companies still take bookings by phone, especially for airport runs and riders who do not use apps. Dispatch needs every call answered.

A few of the calls that come in to taxi services in Missouri:

• A rider calls to book an airport pickup.
• A hotel calls for a taxi for a guest.
• A medical office calls for a patient ride.

What taxi services text about

Taxi companies text arrival notices.

Texting from a local number in Missouri requires carrier registration (10DLC), a one-time $49 fee on Callata.

What a phone system costs a taxi company in Missouri

Taxi services in Missouri average 6.0 employees, so the comparison uses a 6-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 6 users on RingCentral RingEX Core cost $180.00 a month and 6 on Ooma Office Pro cost $149.70. Callata comes to $119.00 a month for 6 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $732 less than RingCentral for a taxi company in Missouri of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Missouri

Missouri has 9 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a taxi company can hold a number in more than one of them.

How Callata works for taxi services in Missouri

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Porting a number you already use in Missouri is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.