Business phone system for taxi services in Virginia

How many taxi services operate in Virginia

Virginia had 89 taxi services in 2023, according to Census County Business Patterns (NAICS 485310, Taxi Service). They employed 526 people in mid-March and reported $38.7 million in annual payroll. That is the 7th highest count among the 51 states and DC with published figures. Taxi services make up 0.04% of the 210,842 business establishments in the state.

Per 100,000 residents (2024 estimate) Virginia has 1.0 taxi services, in line with the national rate of 1.0. The average establishment has 5.9 employees against 6.6 nationally. Payroll per employee is $73,643, 15.4% above the U.S. figure of $63,788.

Taxi services by metro area in Virginia

Census published taxi company counts for 5 metro or micropolitan areas that include part of Virginia. The largest is Washington, DC-VA-MD-WV, with 48 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 35% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at taxi services in Virginia

71.6% of Virginia's taxi services with employees had fewer than five people in March 2023, compared with 79.1% nationally. 87.5% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Calls a taxi company in Virginia has to catch

Local taxi companies still take bookings by phone, especially for airport runs and riders who do not use apps. Dispatch needs every call answered. That holds for taxi services in Virginia as much as anywhere.

A few of the calls that come in to taxi services in Virginia:

• Dispatch calls a rider when the car arrives.
• A rider calls about a lost item.
• A hotel calls for a taxi for a guest.

What taxi services text about

Taxi companies text arrival notices.

Texting from a local number in Virginia requires carrier registration (10DLC), a one-time $49 fee on Callata.

What a phone system costs a taxi company in Virginia

Taxi services in Virginia average 5.9 employees, so the comparison uses a 6-person team. On a per-user plan that headcount sets the bill: $149.70 a month on Ooma Office Pro or $180.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $119.00 a month for 6 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $732 less than RingCentral for a taxi company in Virginia of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Virginia

Virginia has 10 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a taxi company can hold a number in more than one of them.

How Callata works for taxi services in Virginia

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

Porting a number you already use in Virginia is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.