Business phone system for security systems services in Texas

How many security systems services operate in Texas

County Business Patterns counts 681 establishments in Texas classified as Security Systems Services (except Locksmiths) (NAICS 561621) for 2023. They employed 13,692 people in mid-March and reported $881.3 million in annual payroll. That is the 3rd highest count among the 51 states and DC with published figures. Security systems services make up 0.10% of the 670,878 business establishments in the state.

Per 100,000 residents (2024 estimate) Texas has 2.2 security systems services, 3.5% above the national rate of 2.1. The average establishment has 20.1 employees against 18.0 nationally. Payroll per employee is $64,369, 8.1% below the U.S. figure of $70,074.

Texas's largest markets for security systems services

Census published security systems company counts for 21 metro or micropolitan areas that include part of Texas. The largest is Dallas, TX, with 217 establishments. Single-state metro and micropolitan areas account for 94% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at security systems services in Texas

49.7% of Texas's security systems services with employees had fewer than five people in March 2023, compared with 48.4% nationally. 70.7% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

What security systems services in Texas use the phone for

Security companies take calls about new installations, alarms and service problems. Existing customers expect quick help when a system misbehaves.

Typical inbound and outbound calls for security systems services in Texas:

• A homeowner calls about installing cameras.
• A builder calls about pre-wiring.
• The company calls a customer to schedule service.

After-hours calls

Alarm problems at night need clear after-hours routing.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Phone system pricing for a 20-person security systems company

Security systems services in Texas average 20.1 employees, so the comparison uses a 20-person team. Priced per seat, 20 users would run $600.00 a month on RingCentral RingEX Core and $499.00 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 20 people cost $399.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $2,412. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in Texas

Texas has 29 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.

How Callata works for security systems services in Texas

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

If you already have a number in Texas, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.