CallataGuidesBusiness phone system for security systems services in El Paso, TX
Security systems services in the El Paso, TX metro area: 23 establishments in 2023, the local area codes, and what phone service costs a 5-person team.
- Establishments
- 23CBP 2023
- Employees
- 108mid-March 2023
- Per 100k residents
- 2.6U.S. 2.1
- Rank
- 60th of 298areas by count
How many security systems services are in El Paso, TX?
There were 23 security systems services in the El Paso, TX metro area in 2023, according to Census County Business Patterns (NAICS 561621, Security Systems Services (except Locksmiths)). They employed 108 people in mid-March and paid $5,917,000 in annual payroll. By establishment count the area is 60th out of 298 areas with published figures for security systems services.
Measured against its 879,000 residents (2024 estimate), the area has 2.6 security systems services per 100,000 people; the U.S. rate is 2.1, so El Paso, TX is 24.4% above the national figure. The average establishment here has 4.7 employees, compared with 18.0 nationally. Payroll per employee comes to $54,787, 21.8% below the national $70,074.
| Measure | El Paso, TX | Texas | United States |
|---|---|---|---|
| Establishments | 23 | 681 | 7,151 |
| Mid-March employees | 108 | 13,692 | 128,462 |
| Annual payroll | $5,917,000 (moderate noise) | $881,342,000 | $9,001,839,000 |
| Employees per establishment | 4.7 | 20.1 | 18.0 |
| Payroll per employee | $54,787 | $64,369 | $70,074 |
| Establishments per 100,000 residents | 2.6 | 2.2 | 2.1 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big security systems services in El Paso, TX are
Of the security systems services in El Paso, TX that had employees in March 2023, 81.0% had fewer than five (the U.S. share is 48.4%). 100.0% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 17 | 81.0% | 48.4% |
| 5–9 employees | 4 | 19.0% | 19.3% |
| 10–19 employees | not published | — | 13.9% |
| 20–49 employees | not published | — | 11.1% |
| 50 or more employees | 0 | 0.0% | 7.3% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What security systems services in El Paso, TX use the phone for
Security companies take calls about new installations, alarms and service problems. Existing customers expect quick help when a system misbehaves.
Calls a security systems company in El Paso, TX might handle in a typical week include:
- A builder calls about pre-wiring.
- A homeowner calls about installing cameras.
- A business calls about a faulty alarm panel.
Business texting for security systems services
Companies text appointment confirmations and service updates.
Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.
Phone system pricing for a 5-person security systems company
The average security systems company in El Paso, TX has 4.7 employees, so a 5-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $124.75 a month on Ooma Office Pro or $150.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $99.00 a month for 5 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $612 less than RingCentral for a security systems company in El Paso, TX of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $95.00 | $1,140.00 |
| Nextiva (Core) | $23.00 per user | $115.00 | $1,380.00 |
| Ooma (Office Pro) | $24.95 per user | $124.75 | $1,497.00 |
| Dialpad (Standard) | $27.00 per user | $135.00 | $1,620.00 |
| RingCentral (RingEX Core) | $30.00 per user | $150.00 | $1,800.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for security systems services in El Paso, TX
The exchanges in the area's named cities and towns are all in area code 915 (338 exchanges in NANPA's file). A local number lets customers in El Paso, TX call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 915 | 338 | Central and Mountain | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What security systems services in El Paso, TX get with Callata
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in El Paso, TX is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many security systems services are there in El Paso, TX?
Census County Business Patterns counted 23 security systems services in the El Paso, TX metro area in 2023. They employed 108 people in mid-March.
What does a business phone system cost for a 5-person security systems company?
At month-to-month list prices checked September 28, 2026, 5 users cost $150.00 a month on RingCentral RingEX Core and $124.75 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
What area code should a security systems company in El Paso, TX use?
Area code 915 has the most assigned exchanges among the area's named places. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a security systems company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.