Business phone system for security systems services in Ohio

How many security systems services operate in Ohio

Ohio had 210 security systems services in 2023, according to Census County Business Patterns (NAICS 561621, Security Systems Services (except Locksmiths)). They employed 3,989 people in mid-March and reported $281.0 million in annual payroll. That is the 8th highest count among the 51 states and DC with published figures. Security systems services make up 0.08% of the 255,049 business establishments in the state.

Per 100,000 residents (2024 estimate) Ohio has 1.8 security systems services, 16.0% below the national rate of 2.1. The average establishment has 19.0 employees against 18.0 nationally. Payroll per employee is $70,454, in line with the U.S. figure of $70,074.

Security systems services by metro area in Ohio

Census published security systems company counts for 12 metro or micropolitan areas that include part of Ohio. The largest is Columbus, OH, with 50 establishments. Single-state metro and micropolitan areas account for 75% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at security systems services in Ohio

46.4% of Ohio's security systems services with employees had fewer than five people in March 2023, compared with 48.4% nationally. 63.8% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Calls a security systems company in Ohio has to catch

Security companies take calls about new installations, alarms and service problems. Existing customers expect quick help when a system misbehaves.

Calls a security systems company in Ohio might handle in a typical week include:

• The company calls a customer to schedule service.
• A business calls about a faulty alarm panel.
• A builder calls about pre-wiring.

After-hours calls

Alarm problems at night need clear after-hours routing.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Callata vs. per-seat pricing for security systems services in Ohio

Security systems services in Ohio average 19.0 employees, so the comparison uses a 19-person team. Priced per seat, 19 users would run $570.00 a month on RingCentral RingEX Core and $474.05 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 19 people cost $379.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $2,292. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in Ohio

Ohio has 15 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.

How Callata works for security systems services in Ohio

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

If you already have a number in Ohio, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.