Business phone system for security systems services in Tennessee

Security systems services in Tennessee by the numbers

County Business Patterns counts 143 establishments in Tennessee classified as Security Systems Services (except Locksmiths) (NAICS 561621) for 2023. They employed 2,686 people in mid-March and reported $159.3 million in annual payroll. That is the 16th highest count among the 51 states and DC with published figures. Security systems services make up 0.10% of the 150,129 business establishments in the state.

Per 100,000 residents (2024 estimate) Tennessee has 2.0 security systems services, 5.9% below the national rate of 2.1. The average establishment has 18.8 employees against 18.0 nationally. Payroll per employee is $59,315, 15.4% below the U.S. figure of $70,074.

Where security systems services in Tennessee are concentrated

Census published security systems company counts for 8 metro or micropolitan areas that include part of Tennessee. The largest is Nashville, TN, with 45 establishments. Single-state metro and micropolitan areas account for 53% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at security systems services in Tennessee

43.0% of Tennessee's security systems services with employees had fewer than five people in March 2023, compared with 48.4% nationally. 64.8% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

What security systems services in Tennessee use the phone for

Security companies take calls about new installations, alarms and service problems. Existing customers expect quick help when a system misbehaves.

Calls a security systems company in Tennessee might handle in a typical week include:

• A customer calls to add a user code.
• The company calls a customer to schedule service.
• A business calls about a faulty alarm panel.

Business texting for security systems services

Companies text appointment confirmations and service updates.

Texting from a local number in Tennessee requires carrier registration (10DLC), a one-time $49 fee on Callata.

Callata vs. per-seat pricing for security systems services in Tennessee

Security systems services in Tennessee average 18.8 employees, so the comparison uses a 19-person team. On a per-user plan that headcount sets the bill: $474.05 a month on Ooma Office Pro or $570.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $379.00 a month for 19 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $2,292 less than RingCentral for a security systems company in Tennessee of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Tennessee

Tennessee has 8 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a security systems company can hold a number in more than one of them.

How Callata works for security systems services in Tennessee

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

Porting a number you already use in Tennessee is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.