Business phone system for residential property managers in Florida
5,377 residential property managers operated in Florida in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 5,377CBP 2023
- Employees
- 55,358mid-March 2023
- Per 100k residents
- 23.0U.S. 17.9
- State rank
- 3rd of 51by count
How many residential property managers operate in Florida
Florida had 5,377 residential property managers in 2023, according to Census County Business Patterns (NAICS 531311, Residential Property Managers). They employed 55,358 people in mid-March and reported $2.7 billion in annual payroll. That is the 3rd highest count among the 51 states and DC with published figures. Residential property managers make up 0.83% of the 645,575 business establishments in the state.
Per 100,000 residents (2024 estimate) Florida has 23.0 residential property managers, 28.7% above the national rate of 17.9. The average establishment has 10.3 employees against 8.8 nationally. Payroll per employee is $48,936, 16.8% below the U.S. figure of $58,786.
| Measure | Florida | United States |
|---|---|---|
| Establishments | 5,377 | 60,818 |
| Mid-March employees | 55,358 | 536,933 |
| Annual payroll | $2,709,000,000 | $31,564,334,000 |
| Employees per establishment | 10.3 | 8.8 |
| Payroll per employee | $48,936 | $58,786 |
| Establishments per 100,000 residents | 23.0 | 17.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Residential property managers by metro area in Florida
Census published residential property management company counts for 28 metro or micropolitan areas that include part of Florida. The largest is Miami, FL, with 1,848 establishments. Single-state metro and micropolitan areas account for 99% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Miami, FL | 1,848 | 28,146 | 28.6 |
| Orlando, FL | 807 | 6,652 | 27.4 |
| Tampa, FL | 660 | 5,211 | 19.3 |
| Jacksonville, FL | 324 | 2,630 | 18.4 |
| Cape Coral, FL | 215 | 1,911 | 25.0 |
| North Port, FL | 209 | 1,838 | 22.4 |
| Crestview, FL | 167 | 1,612 | 53.8 |
| Naples, FL | 143 | 1,470 | 34.4 |
| Deltona, FL | 141 | 736 | 19.1 |
| Lakeland, FL | 119 | 984 | 14.0 |
| Palm Bay, FL | 97 | 369 | 14.7 |
| Tallahassee, FL | 88 | 791 | 22.1 |
| Pensacola, FL | 78 | 741 | 14.5 |
| Gainesville, FL | 75 | 436 | 20.8 |
| Panama City, FL | 75 | 462 | 33.2 |
| Port St. Lucie, FL | 73 | 356 | 13.1 |
| Key West, FL | 60 | 235 | 74.2 |
| Sebastian, FL | 34 | 113 | 19.8 |
| Punta Gorda, FL | 32 | 69 | 15.1 |
| Ocala, FL | 28 | 113 | 6.5 |
| Homosassa Springs, FL | 18 | 87 | 10.6 |
| Sebring, FL | 11 | — | 10.0 |
| Wildwood, FL | 8 | — | 5.2 |
| Palatka, FL | 6 | 13 | 7.8 |
| Lake City, FL | 6 | — | 8.1 |
Top 25 of 28 areas by establishments. Source: Census CBP 2023.
Team sizes at residential property managers in Florida
68.6% of Florida's residential property managers with employees had fewer than five people in March 2023, compared with 64.9% nationally. 86.9% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 3,689 | 68.6% | 64.9% |
| 5–9 employees | 983 | 18.3% | 20.1% |
| 10–19 employees | 376 | 7.0% | 8.2% |
| 20–49 employees | 189 | 3.5% | 4.2% |
| 50 or more employees | 139 | 2.6% | 2.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What residential property managers in Florida use the phone for
Property managers hear from tenants, owners, prospective renters and vendors, and maintenance calls can be urgent. Separating leasing calls from maintenance and routing emergencies after hours keeps small teams sane.
Calls a residential property management company in Florida might handle in a typical week include:
- An owner calls about a monthly statement.
- A plumber calls to confirm access to a unit.
- A prospective tenant calls to schedule a showing.
Texting tenants and owners
Managers text maintenance appointment windows, showing confirmations and rent reminders.
Texting from a local number in Florida requires carrier registration (10DLC), a one-time $49 fee on Callata.
Phone system pricing for a 10-person residential property management company
Residential property managers in Florida average 10.3 employees, so the comparison uses a 10-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 10 users on RingCentral RingEX Core cost $300.00 a month and 10 on Ooma Office Pro cost $249.50. Callata comes to $199.00 a month for 10 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,212 less than RingCentral for a residential property management company in Florida of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $199.00 | $2,388.00 |
| Quo (Starter) | $19.00 per user | $190.00 | $2,280.00 |
| Nextiva (Core) | $23.00 per user | $230.00 | $2,760.00 |
| Ooma (Office Pro) | $24.95 per user | $249.50 | $2,994.00 |
| Dialpad (Standard) | $27.00 per user | $270.00 | $3,240.00 |
| RingCentral (RingEX Core) | $30.00 per user | $300.00 | $3,600.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Florida
Florida has 23 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a residential property management company can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 407 | 786 | Eastern | 1988 | 321, 689 |
| 561 | 786 | Eastern | 1996 | 728 |
| 786 | 786 | Eastern | 1998 | 305, 645 |
| 850 | 785 | Eastern and Central | 1997 | 448 |
| 904 | 785 | Eastern | 1965 | 324 |
| 305 | 784 | Eastern | 1947 | 645, 786 |
| 813 | 783 | Eastern | 1953 | 656 |
| 954 | 776 | Eastern | 1995 | 754 |
| 352 | 711 | Eastern | 1995 | none |
| 727 | 625 | Eastern | 1998 | none |
| 239 | 521 | Eastern | 2002 | none |
| 321 | 501 | Eastern | 1999 | none |
| 941 | 484 | Eastern | 1995 | none |
| 863 | 471 | Eastern | 1999 | none |
| 386 | 459 | Eastern | 2001 | none |
| 772 | 313 | Eastern | 2002 | none |
| 689 | 235 | Eastern | 2019 | 321, 407 |
| 754 | 215 | Eastern | 2001 | 954 |
| 448 | 118 | Eastern and Central | 2021 | 850 |
| 656 | 98 | Eastern | 2022 | 813 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for residential property managers in Florida
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Florida is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many residential property managers are in Florida?
5,377 in 2023, according to Census County Business Patterns. They employed 55,358 people in mid-March.
Which Florida metro area has the most residential property managers?
Miami, FL, with 1,848 establishments in 2023.
What does a phone system cost a 10-person residential property management company?
$300.00 a month on RingCentral RingEX Core or $249.50 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $199.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Florida number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.