Business phone system for pet and pet supplies stores in Oregon
222 pet and pet supplies stores operated in Oregon in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 222CBP 2023
- Employees
- 2,294mid-March 2023
- Per 100k residents
- 5.2U.S. 2.9
- State rank
- 15th of 51by count
How many pet and pet supplies stores operate in Oregon
County Business Patterns counts 222 establishments in Oregon classified as Pet and Pet Supplies Stores (NAICS 453910) for 2023. They employed 2,294 people in mid-March and reported $74.3 million in annual payroll. That is the 15th highest count among the 51 states and DC with published figures. Pet and pet supplies stores make up 0.18% of the 122,451 business establishments in the state.
Per 100,000 residents (2024 estimate) Oregon has 5.2 pet and pet supplies stores, 78.1% above the national rate of 2.9. The average establishment has 10.3 employees against 12.3 nationally. Payroll per employee is $32,402, 6.8% above the U.S. figure of $30,339.
| Measure | Oregon | United States |
|---|---|---|
| Establishments | 222 | 9,921 |
| Mid-March employees | 2,294 | 122,102 (moderate noise) |
| Annual payroll | $74,331,000 | $3,704,424,000 (moderate noise) |
| Employees per establishment | 10.3 | 12.3 |
| Payroll per employee | $32,402 | $30,339 |
| Establishments per 100,000 residents | 5.2 | 2.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Where pet and pet supplies stores in Oregon are concentrated
Census published pet store counts for 12 metro or micropolitan areas that include part of Oregon. The largest is Portland, OR-WA, with 141 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 40% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Portland, OR-WA | 141 | 1,550 | 5.6 |
| Eugene, OR | 17 | 177 | 4.4 |
| Bend, OR | 17 | 158 | 6.4 |
| Salem, OR | 13 | 182 | 2.9 |
| Medford, OR | 8 | 101 | 3.6 |
| Corvallis, OR | 7 | 94 | 7.1 |
| Astoria, OR | 6 | 29 | 14.6 |
| Albany, OR | 5 | 39 | 3.8 |
| Roseburg, OR | 5 | — | 4.5 |
| Newport, OR | 4 | 26 | 7.8 |
| Grants Pass, OR | 3 | — | 3.4 |
| Coos Bay, OR | 3 | — | 4.7 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at pet and pet supplies stores in Oregon
26.8% of Oregon's pet and pet supplies stores with employees had fewer than five people in March 2023, compared with 26.6% nationally. 61.8% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 59 | 26.8% | 26.6% |
| 5–9 employees | 77 | 35.0% | 23.0% |
| 10–19 employees | 57 | 25.9% | 26.8% |
| 20–49 employees | 27 | 12.3% | 22.5% |
| 50 or more employees | 0 | 0.0% | 1.1% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a pet store in Oregon has to catch
Pet stores answer questions about food, supplies and services like grooming. Regular customers call to check stock and place orders. That holds for pet and pet supplies stores in Oregon as much as anywhere.
A few of the calls that come in to pet and pet supplies stores in Oregon:
- The store calls a customer about a special order.
- A customer calls to check whether a food brand is in stock.
- A customer calls about adoption events.
Business texting for pet and pet supplies stores
Stores text special-order and grooming notices.
Texting from a local number in Oregon requires carrier registration (10DLC), a one-time $49 fee on Callata.
Callata vs. per-seat pricing for pet and pet supplies stores in Oregon
Pet and pet supplies stores in Oregon average 10.3 employees, so the comparison uses a 10-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 10 users on RingCentral RingEX Core cost $300.00 a month and 10 on Ooma Office Pro cost $249.50. Callata comes to $199.00 a month for 10 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,212 less than RingCentral for a pet store in Oregon of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $199.00 | $2,388.00 |
| Quo (Starter) | $19.00 per user | $190.00 | $2,280.00 |
| Nextiva (Core) | $23.00 per user | $230.00 | $2,760.00 |
| Ooma (Office Pro) | $24.95 per user | $249.50 | $2,994.00 |
| Dialpad (Standard) | $27.00 per user | $270.00 | $3,240.00 |
| RingCentral (RingEX Core) | $30.00 per user | $300.00 | $3,600.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Oregon
Oregon has 4 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a pet store can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 503 | 784 | Pacific | 1947 | 971 |
| 541 | 781 | Mountain and Pacific | 1995 | 458 |
| 971 | 441 | Pacific | 2000 | 503 |
| 458 | 224 | Mountain and Pacific | 2010 | 541 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for pet and pet supplies stores in Oregon
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Oregon is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many pet and pet supplies stores are in Oregon?
222 in 2023, according to Census County Business Patterns. They employed 2,294 people in mid-March.
Which Oregon metro area has the most pet and pet supplies stores?
Portland, OR-WA, with 141 establishments in 2023.
What does a phone system cost a 10-person pet store?
$300.00 a month on RingCentral RingEX Core or $249.50 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $199.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Oregon number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.