Business phone system for pet and pet supplies stores in Washington
328 pet and pet supplies stores operated in Washington in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 328CBP 2023
- Employees
- 3,864mid-March 2023
- Per 100k residents
- 4.1U.S. 2.9
- State rank
- 9th of 51by count
How many pet and pet supplies stores operate in Washington
The Census Bureau counted 328 pet and pet supplies stores in Washington in its 2023 County Business Patterns (NAICS 453910). They employed 3,864 people in mid-March and reported $134.2 million in annual payroll. That is the 9th highest count among the 51 states and DC with published figures. Pet and pet supplies stores make up 0.16% of the 202,177 business establishments in the state.
Per 100,000 residents (2024 estimate) Washington has 4.1 pet and pet supplies stores, 41.3% above the national rate of 2.9. The average establishment has 11.8 employees against 12.3 nationally. Payroll per employee is $34,721, 14.4% above the U.S. figure of $30,339.
| Measure | Washington | United States |
|---|---|---|
| Establishments | 328 | 9,921 |
| Mid-March employees | 3,864 (moderate noise) | 122,102 (moderate noise) |
| Annual payroll | $134,161,000 (moderate noise) | $3,704,424,000 (moderate noise) |
| Employees per establishment | 11.8 | 12.3 |
| Payroll per employee | $34,721 | $30,339 |
| Establishments per 100,000 residents | 4.1 | 2.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Pet and pet supplies stores by metro area in Washington
Census published pet store counts for 16 metro or micropolitan areas that include part of Washington. The largest is Seattle, WA, with 196 establishments. Single-state metro and micropolitan areas account for 91% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Seattle, WA | 196 | 2,377 | 4.7 |
| Portland, OR-WA | 141 | 1,550 | 5.6 |
| Bremerton, WA | 16 | 160 | 5.7 |
| Spokane, WA | 13 | 196 | 2.1 |
| Olympia, WA | 12 | 175 | 4.0 |
| Kennewick, WA | 9 | 122 | 2.8 |
| Bellingham, WA | 9 | 111 | 3.8 |
| Mount Vernon, WA | 8 | 73 | 6.0 |
| Oak Harbor, WA | 7 | — | 8.1 |
| Yakima, WA | 5 | 53 | 1.9 |
| Ellensburg, WA | 5 | — | 10.4 |
| Wenatchee, WA | 4 | 70 | 3.1 |
| Port Angeles, WA | 4 | 40 | 5.1 |
| Walla Walla, WA | 4 | 39 | 6.4 |
| Longview, WA | 3 | 38 | 2.6 |
| Port Townsend, WA | 3 | — | 8.8 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at pet and pet supplies stores in Washington
21.3% of Washington's pet and pet supplies stores with employees had fewer than five people in March 2023, compared with 26.6% nationally. 52.1% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 70 | 21.3% | 26.6% |
| 5–9 employees | 101 | 30.8% | 23.0% |
| 10–19 employees | 99 | 30.2% | 26.8% |
| 20–49 employees | 54 | 16.5% | 22.5% |
| 50 or more employees | 4 | 1.2% | 1.1% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What pet and pet supplies stores in Washington use the phone for
Pet stores answer questions about food, supplies and services like grooming. Regular customers call to check stock and place orders.
Calls a pet store in Washington might handle in a typical week include:
- A customer calls to check whether a food brand is in stock.
- The store calls a customer about a special order.
- A customer calls about fish supplies.
Business texting for pet and pet supplies stores
Stores text special-order and grooming notices.
Texting from a local number in Washington requires carrier registration (10DLC), a one-time $49 fee on Callata.
Phone system pricing for a 12-person pet store
Pet and pet supplies stores in Washington average 11.8 employees, so the comparison uses a 12-person team. On a per-user plan that headcount sets the bill: $299.40 a month on Ooma Office Pro or $360.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $239.00 a month for 12 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,452 less than RingCentral for a pet store in Washington of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $239.00 | $2,868.00 |
| Quo (Starter) | $19.00 per user | $228.00 | $2,736.00 |
| Nextiva (Core) | $23.00 per user | $276.00 | $3,312.00 |
| Ooma (Office Pro) | $24.95 per user | $299.40 | $3,592.80 |
| Dialpad (Standard) | $27.00 per user | $324.00 | $3,888.00 |
| RingCentral (RingEX Core) | $30.00 per user | $360.00 | $4,320.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Washington
Washington has 6 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a pet store can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 360 | 786 | Pacific | 1995 | 564 |
| 509 | 762 | Pacific | 1957 | none |
| 206 | 752 | Pacific | 1947 | 564 |
| 425 | 628 | Pacific | 1997 | none |
| 253 | 508 | Pacific | 1997 | none |
| 564 | 95 | Pacific | 2017 | 206, 360 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for pet and pet supplies stores in Washington
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Washington is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many pet and pet supplies stores are in Washington?
328 in 2023, according to Census County Business Patterns. They employed 3,864 people in mid-March.
Which Washington metro area has the most pet and pet supplies stores?
Seattle, WA, with 196 establishments in 2023.
What does a phone system cost a 12-person pet store?
$360.00 a month on RingCentral RingEX Core or $299.40 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $239.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Washington number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.