Business phone system for pet and pet supplies stores in Kentucky
118 pet and pet supplies stores operated in Kentucky in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 118CBP 2023
- Per 100k residents
- 2.6U.S. 2.9
- State rank
- 26th of 51by count
Pet and pet supplies stores in Kentucky by the numbers
County Business Patterns counts 118 establishments in Kentucky classified as Pet and Pet Supplies Stores (NAICS 453910) for 2023. That is the 26th highest count among the 51 states and DC with published figures. Pet and pet supplies stores make up 0.12% of the 94,402 business establishments in the state.
Per 100,000 residents (2024 estimate) Kentucky has 2.6 pet and pet supplies stores, 11.8% below the national rate of 2.9.
| Measure | Kentucky | United States |
|---|---|---|
| Establishments | 118 | 9,921 |
| Mid-March employees | 1,283 (high noise) | 122,102 (moderate noise) |
| Annual payroll | $32,497,000 (moderate noise) | $3,704,424,000 (moderate noise) |
| Employees per establishment | — | 12.3 |
| Payroll per employee | — | $30,339 |
| Establishments per 100,000 residents | 2.6 | 2.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Where pet and pet supplies stores in Kentucky are concentrated
Census published pet store counts for 12 metro or micropolitan areas that include part of Kentucky. The largest is Cincinnati, OH-KY-IN, with 70 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 36% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Cincinnati, OH-KY-IN | 70 | 829 | 3.0 |
| Louisville, KY-IN | 41 | — | 2.9 |
| Lexington, KY | 20 | 235 | 3.7 |
| Clarksville, TN-KY | 10 | 160 | 2.9 |
| Huntington, WV-KY-OH | 5 | — | 1.4 |
| Bowling Green, KY | 5 | — | 2.6 |
| Elizabethtown, KY | 5 | 63 | 3.9 |
| Richmond, KY | 4 | — | 3.1 |
| Corbin, KY | 3 | — | 2.0 |
| Owensboro, KY | 3 | 44 | 2.6 |
| Paducah, KY-IL | 3 | 24 | 2.9 |
| Frankfort, KY | 3 | — | 3.9 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at pet and pet supplies stores in Kentucky
23.9% of Kentucky's pet and pet supplies stores with employees had fewer than five people in March 2023, compared with 26.6% nationally. 44.4% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 28 | 23.9% | 26.6% |
| 5–9 employees | 24 | 20.5% | 23.0% |
| 10–19 employees | 47 | 40.2% | 26.8% |
| 20–49 employees | 18 | 15.4% | 22.5% |
| 50 or more employees | 0 | 0.0% | 1.1% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a pet store in Kentucky has to catch
Pet stores answer questions about food, supplies and services like grooming. Regular customers call to check stock and place orders.
A few of the calls that come in to pet and pet supplies stores in Kentucky:
- A customer calls about fish supplies.
- The store calls a customer about a special order.
- A customer calls about grooming appointments.
Business texting for pet and pet supplies stores
Stores text special-order and grooming notices.
Texting from a local number in Kentucky requires carrier registration (10DLC), a one-time $49 fee on Callata.
What a phone system costs a pet store in Kentucky
The comparison uses a 12-person team, the rounded U.S. average for pet and pet supplies stores. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 12 users on RingCentral RingEX Core cost $360.00 a month and 12 on Ooma Office Pro cost $299.40. Callata comes to $239.00 a month for 12 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,452 less than RingCentral for a pet store in Kentucky of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $239.00 | $2,868.00 |
| Quo (Starter) | $19.00 per user | $228.00 | $2,736.00 |
| Nextiva (Core) | $23.00 per user | $276.00 | $3,312.00 |
| Ooma (Office Pro) | $24.95 per user | $299.40 | $3,592.80 |
| Dialpad (Standard) | $27.00 per user | $324.00 | $3,888.00 |
| RingCentral (RingEX Core) | $30.00 per user | $360.00 | $4,320.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Kentucky
Kentucky has 5 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a pet store can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 270 | 769 | Eastern and Central | 1999 | 364 |
| 502 | 735 | Eastern | 1947 | 761 |
| 606 | 639 | Eastern and Central | 1955 | none |
| 859 | 563 | Eastern | 2000 | none |
| 364 | 72 | Eastern and Central | 2014 | 270 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for pet and pet supplies stores in Kentucky
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Kentucky is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many pet and pet supplies stores are in Kentucky?
118 in 2023, according to Census County Business Patterns.
Which Kentucky metro area has the most pet and pet supplies stores?
Cincinnati, OH-KY-IN, with 70 establishments in 2023.
What does a phone system cost a 12-person pet store?
$360.00 a month on RingCentral RingEX Core or $299.40 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $239.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Kentucky number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.