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Business phone system for pet care services (except veterinary) in Minnesota

490 pet care services (except veterinary) operated in Minnesota in 2023. Where they are, how big their teams are, and what phone service costs them.

Establishments
490CBP 2023
Employees
4,341mid-March 2023
Per 100k residents
8.5U.S. 7.5
State rank
20th of 51by count

How many pet care services (except veterinary) operate in Minnesota

Minnesota had 490 pet care services (except veterinary) in 2023, according to Census County Business Patterns (NAICS 812910, Pet Care (except Veterinary) Services). They employed 4,341 people in mid-March and reported $115.0 million in annual payroll. That is the 20th highest count among the 51 states and DC with published figures. Pet care services (except veterinary) make up 0.32% of the 154,455 business establishments in the state.

Per 100,000 residents (2024 estimate) Minnesota has 8.5 pet care services (except veterinary), 12.6% above the national rate of 7.5. The average establishment has 8.9 employees against 6.9 nationally. Payroll per employee is $26,486, 5.6% below the U.S. figure of $28,047.

Pet care services (except veterinary): Minnesota compared with the U.S., 2023
MeasureMinnesotaUnited States
Establishments49025,551
Mid-March employees4,341175,116
Annual payroll$114,976,000$4,911,421,000
Employees per establishment8.96.9
Payroll per employee$26,486$28,047
Establishments per 100,000 residents8.57.5

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

Minnesota's largest markets for pet care services (except veterinary)

Census published pet care business counts for 22 metro or micropolitan areas that include part of Minnesota. The largest is Minneapolis, MN-WI, with 329 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 21% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Pet care services (except veterinary) by metro or micropolitan area, Minnesota, 2023
AreaEstablishmentsEmployeesPer 100k residents
Minneapolis, MN-WI3293,3768.8
Fargo, ND-MN3730213.8
Duluth, MN-WI271479.6
Sioux Falls, SD-MN262108.4
Rochester, MN2616911.3
St. Cloud, MN141176.8
La Crosse, WI-MN131967.6
Brainerd, MN91159.0
Faribault, MN910813.0
Grand Forks, ND-MN8—7.7
Fergus Falls, MN73111.5
Owatonna, MN51713.4
Mankato, MN4493.8
Winona, MN4268.0
Bemidji, MN4238.6
Hutchinson, MN4—10.9
Marshall, MN4—15.6
Wahpeton, ND-MN4—17.4
Red Wing, MN396.3
Grand Rapids, MN3—6.6
Austin, MN3—7.3
Detroit Lakes, MN3—8.5

Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.

Team sizes at pet care services (except veterinary) in Minnesota

49.7% of Minnesota's pet care services (except veterinary) with employees had fewer than five people in March 2023, compared with 57.7% nationally. 70.6% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Pet care services (except veterinary) in Minnesota by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees24349.7%57.7%
5–9 employees10220.9%20.0%
10–19 employees8617.6%14.2%
20–49 employees5210.6%7.3%
50 or more employees61.2%0.8%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

Why the phone matters for pet care services (except veterinary) in Minnesota

Groomers, boarding kennels and pet sitters take bookings and status calls from owners who want to know their pet is fine. Clear communication keeps clients loyal. That holds for pet care services (except veterinary) in Minnesota as much as anywhere.

A few of the calls that come in to pet care services (except veterinary) in Minnesota:

Calls after closing time

Owners traveling may call outside business hours.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

What a phone system costs a pet care business in Minnesota

Pet care services (except veterinary) in Minnesota average 8.9 employees, so the comparison uses a 9-person team. Priced per seat, 9 users would run $270.00 a month on RingCentral RingEX Core and $224.55 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 9 people cost $179.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $1,092. Some vendors discount annual contracts; the table shows month-to-month prices.

Monthly list price for a 9-person pet care business
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$179.00$2,148.00
Quo (Starter)$19.00 per user$171.00$2,052.00
Nextiva (Core)$23.00 per user$207.00$2,484.00
Ooma (Office Pro)$24.95 per user$224.55$2,694.60
Dialpad (Standard)$27.00 per user$243.00$2,916.00
RingCentral (RingEX Core)$30.00 per user$270.00$3,240.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Area codes in Minnesota

Minnesota has 8 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your pet owners know, subject to carrier inventory, or port your current number for free.

Area codes in Minnesota by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
507765Central1954924
218708Central1947none
612590Central1947none
320511Central1996none
651474Central1998none
763367Central2000none
952340Central2000none
9240Central2024507

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

How Callata works for pet care services (except veterinary) in Minnesota

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

If you already have a number in Minnesota, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Frequently asked questions

How many pet care services (except veterinary) are in Minnesota?

490 in 2023, according to Census County Business Patterns. They employed 4,341 people in mid-March.

Which Minnesota metro area has the most pet care services (except veterinary)?

Minneapolis, MN-WI, with 329 establishments in 2023.

What does a phone system cost a 9-person pet care business?

$270.00 a month on RingCentral RingEX Core or $224.55 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $179.00 on Callata ($99 a month with 5 users included, then $20 per additional user).

Do I need to register to text customers from a Minnesota number?

Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.