CallataGuides

Business phone system for pet care services (except veterinary) in Iowa

295 pet care services (except veterinary) operated in Iowa in 2023. Where they are, how big their teams are, and what phone service costs them.

Establishments
295CBP 2023
Employees
2,065mid-March 2023
Per 100k residents
9.1U.S. 7.5
State rank
28th of 51by count

Pet care services (except veterinary) in Iowa by the numbers

The Census Bureau counted 295 pet care services (except veterinary) in Iowa in its 2023 County Business Patterns (NAICS 812910). They employed 2,065 people in mid-March and reported $46.2 million in annual payroll. That is the 28th highest count among the 51 states and DC with published figures. Pet care services (except veterinary) make up 0.35% of the 83,321 business establishments in the state.

Per 100,000 residents (2024 estimate) Iowa has 9.1 pet care services (except veterinary), 21.1% above the national rate of 7.5. The average establishment has 7.0 employees against 6.9 nationally. Payroll per employee is $22,389, 20.2% below the U.S. figure of $28,047.

Pet care services (except veterinary): Iowa compared with the U.S., 2023
MeasureIowaUnited States
Establishments29525,551
Mid-March employees2,065175,116
Annual payroll$46,233,000$4,911,421,000
Employees per establishment7.06.9
Payroll per employee$22,389$28,047
Establishments per 100,000 residents9.17.5

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

Where pet care services (except veterinary) in Iowa are concentrated

Census published pet care business counts for 20 metro or micropolitan areas that include part of Iowa. The largest is Des Moines, IA, with 81 establishments. Single-state metro and micropolitan areas account for 67% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Pet care services (except veterinary) by metro or micropolitan area, Iowa, 2023
AreaEstablishmentsEmployeesPer 100k residents
Des Moines, IA8188810.7
Omaha, NE-IA765287.6
Cedar Rapids, IA3525212.6
Davenport, IA-IL321358.4
Iowa City, IA171629.3
Sioux City, IA-NE-SD14969.6
Waterloo, IA10—5.9
Ames, IA9567.0
Dubuque, IA9—9.1
Burlington, IA-IL52311.2
Pella, IA5—14.7
Muscatine, IA4259.5
Fort Dodge, IA41810.8
Fort Madison, IA43312.4
Oskaloosa, IA42218.2
Spirit Lake, IA4—22.0
Mason City, IA376.0
Ottumwa, IA3128.4
Le Mars, IA3—11.6
Spencer, IA3—18.2

Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.

Team sizes at pet care services (except veterinary) in Iowa

60.1% of Iowa's pet care services (except veterinary) with employees had fewer than five people in March 2023, compared with 57.7% nationally. 79.0% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Pet care services (except veterinary) in Iowa by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees17560.1%57.7%
5–9 employees5518.9%20.0%
10–19 employees4415.1%14.2%
20–49 employees175.8%7.3%
50 or more employees00.0%0.8%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

Why the phone matters for pet care services (except veterinary) in Iowa

Groomers, boarding kennels and pet sitters take bookings and status calls from owners who want to know their pet is fine. Clear communication keeps clients loyal.

A few of the calls that come in to pet care services (except veterinary) in Iowa:

Calls after closing time

Owners traveling may call outside business hours.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Callata vs. per-seat pricing for pet care services (except veterinary) in Iowa

Pet care services (except veterinary) in Iowa average 7.0 employees, so the comparison uses a 7-person team. Priced per seat, 7 users would run $210.00 a month on RingCentral RingEX Core and $174.65 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 7 people cost $139.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $852. Some vendors discount annual contracts; the table shows month-to-month prices.

Monthly list price for a 7-person pet care business
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$139.00$1,668.00
Quo (Starter)$19.00 per user$133.00$1,596.00
Nextiva (Core)$23.00 per user$161.00$1,932.00
Ooma (Office Pro)$24.95 per user$174.65$2,095.80
Dialpad (Standard)$27.00 per user$189.00$2,268.00
RingCentral (RingEX Core)$30.00 per user$210.00$2,520.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Area codes in Iowa

Iowa has 5 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your pet owners know, subject to carrier inventory, or port your current number for free.

Area codes in Iowa by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
712633Central1947none
641584Central2000none
515578Central1947none
319565Central1947none
563388Central2001none

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

How Callata works for pet care services (except veterinary) in Iowa

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

If you already have a number in Iowa, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Frequently asked questions

How many pet care services (except veterinary) are in Iowa?

295 in 2023, according to Census County Business Patterns. They employed 2,065 people in mid-March.

Which Iowa metro area has the most pet care services (except veterinary)?

Des Moines, IA, with 81 establishments in 2023.

What does a phone system cost a 7-person pet care business?

$210.00 a month on RingCentral RingEX Core or $174.65 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $139.00 on Callata ($99 a month with 5 users included, then $20 per additional user).

Do I need to register to text customers from a Iowa number?

Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.