CallataGuidesGet a local business phone number in Carbondale, PA
Carbondale's area codes, prefixes and carriers from NANPA records, and how to put a Carbondale number in front of your customers.
- Area code
- 272 / 570
- Exchanges
- 22NANPA-assigned
- Carriers
- 10
- Population
- 8,805Census 2024 est.
What area code is Carbondale, PA?
Carbondale, in Lackawanna County, Pennsylvania, had a Census-estimated population of 8,805 in July 2024. NANPA lists 22 exchanges for its rate center across 2 area codes; 272 has the most (15, 68%). 272 is part of an overlay with 570, so a new local number in Carbondale may carry any of those codes depending on which have numbers available. Carbondale is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 272 are dialed as ten digits (area code plus number) and toll calls as ten digits (area code plus number).
Carbondale exchanges by carrier
10 carriers hold the 22 exchanges assigned to Carbondale's rate center. New Cingular Wireless PCS, LLC - DC has the most, with 12. 22 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. The table counts codes by the operating company NANPA assigned them to, not by who serves each number today.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| New Cingular Wireless PCS, LLC - DC | 12 | 55% |
| Verizon Pennsylvania, INC. | 2 | 9.1% |
| Ip Horizon LLC | 1 | 4.5% |
| Ton80 Communications, LLC | 1 | 4.5% |
| Onvoy, LLC - Pa | 1 | 4.5% |
| Paetec Itel, LLC | 1 | 4.5% |
| Level 3 Communications, LLC - Pa | 1 | 4.5% |
| Service Electric Telephone Company, LLC | 1 | 4.5% |
| Omnipoint Communications Enterprises, LP | 1 | 4.5% |
| Metropcs, INC. | 1 | 4.5% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Carbondale phone prefixes
A prefix (NXX) is the three digits after the area code. Numbers starting with these prefixes are rated as local to Carbondale. The earliest assignment date recorded in the file for these codes is 2012. 15 of the 22 were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 272 | 293, 367, 382, 397, 406, 413, 415, 419, 430, 451, 455, 468, 469, 478, 479 |
| 570 | 267, 280, 281, 282, 536, 766, 936 |
Source: NANPA utilized central office code file.
When Carbondale's exchanges were assigned
Assignment dates show when each block of Carbondale numbers was added to the local supply.
| Decade assigned | Exchanges | Share |
|---|---|---|
| 2010s | 2 | 12% |
| 2020s | 15 | 88% |
Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.
Rate centers and local calling in Carbondale
NANPA ties every exchange to a rate center. For Carbondale that is CARBONDALE, so a number from one of these exchanges reads as local to people in and around Carbondale.
Keeping an existing Carbondale number costs nothing on Callata, because porting is free; a new number depends on what carriers have open in 272 when you pick it.
Who does business near Carbondale
Carbondale is part of the Scranton--Wilkes-Barre, PA metro area, home to 574,000 people in 2024. County Business Patterns counted 13,043 business establishments in the Scranton, PA metro area in 2023, employing 238,473 people. The largest sectors by establishment count are retail trade (2,050), health care and social assistance (1,919), and other services (except public administration) (1,430).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Full-service restaurants | 528 | 7,940 | 15.0 |
| Physician practices | 478 | 7,278 | 15.2 |
| Limited-service restaurants | 417 | 5,851 | 14.0 |
| Law offices | 283 | 1,228 | 4.3 |
| Landscaping services | 206 | 792 | 3.8 |
| Beauty salons | 200 | 938 | 4.7 |
| General automotive repair shops | 193 | 591 | 3.1 |
| Insurance agencies and brokerages | 191 | 759 | 4.0 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
A Carbondale number on Callata
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Carbondale, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
The comparison below uses 18 users, the rounded average establishment size in the Scranton, PA metro area. At list prices checked September 28, 2026, that is $449.10 a month on Ooma Office Pro and $540.00 on RingCentral RingEX Core. On Callata the same 18 people cost $359.00 a month, less than either per-seat plan.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $359.00 | $4,308.00 |
| Quo (Starter) | $19.00 per user | $342.00 | $4,104.00 |
| Nextiva (Core) | $23.00 per user | $414.00 | $4,968.00 |
| Ooma (Office Pro) | $24.95 per user | $449.10 | $5,389.20 |
| Dialpad (Standard) | $27.00 per user | $486.00 | $5,832.00 |
| RingCentral (RingEX Core) | $30.00 per user | $540.00 | $6,480.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Carbondale, PA?
Carbondale has exchanges in 272 and 570; 272 has the most.
How many phone companies have exchanges in Carbondale?
10, holding 22 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Carbondale business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Carbondale?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 18 users come to $359.00 a month. For comparison, 18 users on RingCentral RingEX Core list at $540.00 a month (checked September 28, 2026).