CallataGuidesBusiness phone system for other personal and household goods repair shops in Montana
37 other personal and household goods repair shops operated in Montana in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 37CBP 2023
- Employees
- 52mid-March 2023
- Per 100k residents
- 3.3U.S. 3.4
- State rank
- 43rd of 51by count
The repair shop industry in Montana
Montana had 37 other personal and household goods repair shops in 2023, according to Census County Business Patterns (NAICS 811490, Other Personal and Household Goods Repair and Maintenance). They employed 52 people in mid-March and reported $1,427,000 in annual payroll. That is the 43rd highest count among the 51 states and DC with published figures. Other personal and household goods repair shops make up 0.09% of the 42,566 business establishments in the state.
Per 100,000 residents (2024 estimate) Montana has 3.3 other personal and household goods repair shops, 3.6% below the national rate of 3.4. The average establishment has 1.4 employees against 3.5 nationally. Payroll per employee is $27,442, 40.0% below the U.S. figure of $45,706.
| Measure | Montana | United States |
|---|---|---|
| Establishments | 37 | 11,482 |
| Mid-March employees | 52 | 40,317 |
| Annual payroll | $1,427,000 | $1,842,721,000 |
| Employees per establishment | 1.4 | 3.5 |
| Payroll per employee | $27,442 | $45,706 |
| Establishments per 100,000 residents | 3.3 | 3.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Montana's largest markets for other personal and household goods repair shops
Census published repair shop counts for 4 metro or micropolitan areas that include part of Montana. The largest is Bozeman, MT, with 11 establishments. Single-state metro and micropolitan areas account for 78% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Bozeman, MT | 11 | — | 8.7 |
| Billings, MT | 9 | — | 4.7 |
| Kalispell, MT | 6 | — | 5.2 |
| Missoula, MT | 3 | 8 | 2.3 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at other personal and household goods repair shops in Montana
100.0% of Montana's other personal and household goods repair shops with employees had fewer than five people in March 2023, compared with 79.7% nationally. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 36 | 100.0% | 79.7% |
| 5–9 employees | not published | — | 14.3% |
| 10–19 employees | not published | — | 4.3% |
| 20–49 employees | not published | — | 1.5% |
| 50 or more employees | 0 | 0.0% | 0.3% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a repair shop in Montana has to catch
This category covers watch, shoe, bicycle and similar repair shops. Customers call to ask what can be fixed, how long it will take and whether it is ready.
Calls a repair shop in Montana might handle in a typical week include:
- The shop calls a customer when a repair is ready.
- A cyclist calls about a tune-up.
- A customer calls about shoe repair.
After-hours calls
After-hours calls are mostly status and hours questions.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
Phone system pricing for a 2-person repair shop
Other personal and household goods repair shops in Montana average 1.4 employees, so the comparison uses a 2-person team. On a per-user plan that headcount sets the bill: $49.90 a month on Ooma Office Pro or $60.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata is $99.00 a month with 5 users included, which is more than either per-seat plan for 2 people; it becomes the lower price at 4 users or more.
At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $38.00 | $456.00 |
| Nextiva (Core) | $23.00 per user | $46.00 | $552.00 |
| Ooma (Office Pro) | $24.95 per user | $49.90 | $598.80 |
| Dialpad (Standard) | $27.00 per user | $54.00 | $648.00 |
| RingCentral (RingEX Core) | $30.00 per user | $60.00 | $720.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Montana
Montana has 1 geographic area code in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 406 | 754 | Mountain | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for other personal and household goods repair shops in Montana
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Montana, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many other personal and household goods repair shops are in Montana?
37 in 2023, according to Census County Business Patterns. They employed 52 people in mid-March.
Which Montana metro area has the most other personal and household goods repair shops?
Bozeman, MT, with 11 establishments in 2023.
What does a phone system cost a 2-person repair shop?
$60.00 a month on RingCentral RingEX Core or $49.90 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Montana number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.