CallataGuidesBusiness phone system for nursing care facilities in Vermont
47 nursing care facilities operated in Vermont in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 47CBP 2023
- Employees
- 2,766mid-March 2023
- Per 100k residents
- 7.2U.S. 5.3
- State rank
- 48th of 51by count
How many nursing care facilities operate in Vermont
The Census Bureau counted 47 nursing care facilities in Vermont in its 2023 County Business Patterns (NAICS 623110). They employed 2,766 people in mid-March and reported $126.7 million in annual payroll. That is the 48th highest count among the 51 states and DC with published figures. Nursing care facilities make up 0.23% of the 20,841 business establishments in the state.
Per 100,000 residents (2024 estimate) Vermont has 7.2 nursing care facilities, 36.0% above the national rate of 5.3. The average establishment has 58.9 employees against 78.7 nationally. Payroll per employee is $45,821, 3.0% above the U.S. figure of $44,479.
| Measure | Vermont | United States |
|---|---|---|
| Establishments | 47 | 18,126 |
| Mid-March employees | 2,766 | 1,426,754 |
| Annual payroll | $126,741,000 | $63,460,785,000 |
| Employees per establishment | 58.9 | 78.7 |
| Payroll per employee | $45,821 | $44,479 |
| Establishments per 100,000 residents | 7.2 | 5.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Where nursing care facilities in Vermont are concentrated
Census published nursing care facility counts for 6 metro or micropolitan areas that include part of Vermont. The largest is Lebanon, NH-VT, with 13 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 66% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Lebanon, NH-VT | 13 | 579 | 5.8 |
| Burlington, VT | 12 | 741 | 5.2 |
| Rutland, VT | 9 | 450 | 15.0 |
| Barre, VT | 4 | 358 | 6.7 |
| Brattleboro, VT | 3 | — | 6.6 |
| Bennington, VT | 3 | — | 8.1 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at nursing care facilities in Vermont
8.5% of Vermont's nursing care facilities with employees had fewer than five people in March 2023, compared with 12.9% nationally. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 4 | 8.5% | 12.9% |
| 5–9 employees | not published | — | 4.0% |
| 10–19 employees | 4 | 8.5% | 5.2% |
| 20–49 employees | 11 | 23.4% | 14.3% |
| 50 or more employees | 28 | 59.6% | 63.5% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for nursing care facilities in Vermont
Skilled nursing facilities field admission inquiries, family calls and calls from hospitals and physicians, and each needs to reach a different department. Reliable routing keeps admission calls from waiting behind routine questions. That holds for nursing care facilities in Vermont as much as anywhere.
Typical inbound and outbound calls for nursing care facilities in Vermont:
- A pharmacy calls to confirm medication orders.
- A hospital discharge planner calls about an admission.
- A family member calls for an update on a resident.
Business texting for nursing care facilities
Facilities text visiting updates and care-conference reminders to families.
Texting from a local number in Vermont requires carrier registration (10DLC), a one-time $49 fee on Callata.
Callata vs. per-seat pricing for nursing care facilities in Vermont
Nursing care facilities in Vermont average 58.9 employees, so the comparison uses a 59-person team. Priced per seat, 59 users would run $1,770.00 a month on RingCentral RingEX Core and $1,472.05 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $1,179.00 a month for 59 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $7,092 less than RingCentral for a nursing care facility in Vermont of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $1,179.00 | $14,148.00 |
| Quo (Starter) | $19.00 per user | $1,121.00 | $13,452.00 |
| Nextiva (Core) | $23.00 per user | $1,357.00 | $16,284.00 |
| Ooma (Office Pro) | $24.95 per user | $1,472.05 | $17,664.60 |
| Dialpad (Standard) | $27.00 per user | $1,593.00 | $19,116.00 |
| RingCentral (RingEX Core) | $30.00 per user | $1,770.00 | $21,240.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Vermont
Vermont has 1 geographic area code in service according to NANPA. Callata includes up to 3 local numbers, so a nursing care facility can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 802 | 571 | Eastern | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for nursing care facilities in Vermont
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Vermont is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.
Frequently asked questions
How many nursing care facilities are in Vermont?
47 in 2023, according to Census County Business Patterns. They employed 2,766 people in mid-March.
Which Vermont metro area has the most nursing care facilities?
Lebanon, NH-VT, with 13 establishments in 2023.
What does a phone system cost a 59-person nursing care facility?
$1,770.00 a month on RingCentral RingEX Core or $1,472.05 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $1,179.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Vermont number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.