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Business phone system for nursing care facilities in Cincinnati, OH-KY-IN

Nursing care facilities in the Cincinnati, OH-KY-IN metro area: 141 establishments in 2023, the local area codes, and what phone service costs a 90-person team.

Establishments
141CBP 2023
Employees
12,625mid-March 2023
Per 100k residents
6.1U.S. 5.3
Rank
23rd of 732areas by count

How many nursing care facilities are in Cincinnati, OH-KY-IN?

County Business Patterns counts 141 nursing care facilities (NAICS 623110, Nursing Care Facilities (Skilled Nursing Facilities)) in the Cincinnati, OH-KY-IN metro area for 2023. Together they reported 12,625 mid-March employees and $507.5 million of payroll for the year. That ranks 23rd of the 732 metro and micropolitan areas where Census published a count for this industry.

With 2.3 million residents in the Census 2024 estimate, that is 6.1 nursing care facilities per 100,000 people, 14.9% above the national rate of 5.3. Establishments average 89.5 employees, 13.8% above the U.S. average of 78.7. Payroll per employee comes to $40,201, 9.6% below the national $44,479.

Nursing care facilities: Cincinnati, OH-KY-IN compared with Ohio and the U.S., 2023
MeasureCincinnati, OH-KY-INOhioUnited States
Establishments14196118,126
Mid-March employees12,62579,1591,426,754
Annual payroll$507,538,000$3,074,595,000$63,460,785,000
Employees per establishment89.582.478.7
Payroll per employee$40,201$38,841$44,479
Establishments per 100,000 residents6.18.15.3

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

Establishment size: nursing care facilities in Cincinnati, OH-KY-IN

Of the nursing care facilities in Cincinnati, OH-KY-IN that had employees in March 2023, 6.5% had fewer than five (the U.S. share is 12.9%). 8.6% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.

Nursing care facilities in Cincinnati, OH-KY-IN by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees96.5%12.9%
5–9 employees32.2%4.0%
10–19 employees32.2%5.2%
20–49 employees1712.2%14.3%
50 or more employees10777.0%63.5%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

What nursing care facilities in Cincinnati, OH-KY-IN use the phone for

Skilled nursing facilities field admission inquiries, family calls and calls from hospitals and physicians, and each needs to reach a different department. Reliable routing keeps admission calls from waiting behind routine questions.

Typical inbound and outbound calls for nursing care facilities in Cincinnati, OH-KY-IN:

When nobody can pick up

Facilities run around the clock, so after-hours calls need to reach the nursing station or a supervisor rather than a voicemail box.

Business-hours routing in Callata sends calls to voicemail, a teammate's cell or an AI agent once the day ends, and voicemails arrive transcribed with an urgency flag.

Callata vs. per-seat pricing for nursing care facilities in Cincinnati, OH-KY-IN

The average nursing care facility in Cincinnati, OH-KY-IN has 89.5 employees, so a 90-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $2,245.50 a month on Ooma Office Pro or $2,700.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 90 people cost $1,799.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $10,812. Some vendors discount annual contracts; the table shows month-to-month prices.

Monthly list price for a 90-person nursing care facility
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$1,799.00$21,588.00
Quo (Starter)$19.00 per user$1,710.00$20,520.00
Nextiva (Core)$23.00 per user$2,070.00$24,840.00
Ooma (Office Pro)$24.95 per user$2,245.50$26,946.00
Dialpad (Standard)$27.00 per user$2,430.00$29,160.00
RingCentral (RingEX Core)$30.00 per user$2,700.00$32,400.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Local area codes for nursing care facilities in Cincinnati, OH-KY-IN

NANPA records place the exchanges of the area's named cities and towns in 8 area codes. 513 has the most, with 674 of 931 exchanges (72%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your residents and families recognize, subject to carrier inventory, or port the number you already have for free.

Area codes in the Cincinnati, OH-KY-IN area by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
513674Eastern1947283
859150Eastern2000none
28334Eastern2023513
93729Eastern1996326
81214Eastern and Central1947930
32612Eastern2020937
76510Eastern1997none
6068Eastern and Central1955none

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

How Callata works for nursing care facilities

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

If you already have a number in Cincinnati, OH-KY-IN, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.

Frequently asked questions

How many nursing care facilities are there in Cincinnati, OH-KY-IN?

Census County Business Patterns counted 141 nursing care facilities in the Cincinnati, OH-KY-IN metro area in 2023. They employed 12,625 people in mid-March.

What does a business phone system cost for a 90-person nursing care facility?

At month-to-month list prices checked September 28, 2026, 90 users cost $2,700.00 a month on RingCentral RingEX Core and $2,245.50 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $1,799.00.

What area code should a nursing care facility in Cincinnati, OH-KY-IN use?

Area code 513 has the most assigned exchanges among the area's named places, followed by 859 and 283. If you already have a local number, you can port it to Callata for free.

Can an AI receptionist answer calls for a nursing care facility?

Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute. Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.