Business phone system for gift, novelty and souvenir stores in Vermont
61 gift, novelty and souvenir stores operated in Vermont in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 61CBP 2023
- Employees
- 275mid-March 2023
- Per 100k residents
- 9.4U.S. 5.6
- State rank
- 48th of 51by count
How many gift, novelty and souvenir stores operate in Vermont
The Census Bureau counted 61 gift, novelty and souvenir stores in Vermont in its 2023 County Business Patterns (NAICS 453220). They employed 275 people in mid-March and reported $7,521,000 in annual payroll. That is the 48th highest count among the 51 states and DC with published figures. Gift, novelty and souvenir stores make up 0.29% of the 20,841 business establishments in the state.
Per 100,000 residents (2024 estimate) Vermont has 9.4 gift, novelty and souvenir stores, 69.3% above the national rate of 5.6. The average establishment has 4.5 employees against 6.8 nationally. Payroll per employee is $27,349, 7.1% above the U.S. figure of $25,533.
| Measure | Vermont | United States |
|---|---|---|
| Establishments | 61 | 18,896 |
| Mid-March employees | 275 | 127,699 |
| Annual payroll | $7,521,000 | $3,260,545,000 |
| Employees per establishment | 4.5 | 6.8 |
| Payroll per employee | $27,349 | $25,533 |
| Establishments per 100,000 residents | 9.4 | 5.6 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Gift, novelty and souvenir stores by metro area in Vermont
Census published gift shop counts for 5 metro or micropolitan areas that include part of Vermont. The largest is Lebanon, NH-VT, with 28 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 57% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Lebanon, NH-VT | 28 | 121 | 12.5 |
| Burlington, VT | 19 | 134 | 8.3 |
| Brattleboro, VT | 6 | — | 13.2 |
| Rutland, VT | 5 | — | 8.3 |
| Barre, VT | 5 | — | 8.4 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at gift, novelty and souvenir stores in Vermont
68.3% of Vermont's gift, novelty and souvenir stores with employees had fewer than five people in March 2023, compared with 55.8% nationally. 90.0% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 41 | 68.3% | 55.8% |
| 5–9 employees | 13 | 21.7% | 21.9% |
| 10–19 employees | 6 | 10.0% | 17.4% |
| 20–49 employees | not published | — | 4.2% |
| 50 or more employees | 0 | 0.0% | 0.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for gift, novelty and souvenir stores in Vermont
Gift shops take calls about stock, holds and gift wrapping, with seasonal peaks. Quick answers help capture holiday sales. That holds for gift, novelty and souvenir stores in Vermont as much as anywhere.
A few of the calls that come in to gift, novelty and souvenir stores in Vermont:
- A customer calls about shipping a gift.
- A customer calls to hold an item.
- A customer calls to ask about a specific item.
When nobody can pick up
After-hours calls are mostly hours questions.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
What a phone system costs a gift shop in Vermont
Gift, novelty and souvenir stores in Vermont average 4.5 employees, so the comparison uses a 5-person team. Priced per seat, 5 users would run $150.00 a month on RingCentral RingEX Core and $124.75 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 5 people cost $99.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $612. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $95.00 | $1,140.00 |
| Nextiva (Core) | $23.00 per user | $115.00 | $1,380.00 |
| Ooma (Office Pro) | $24.95 per user | $124.75 | $1,497.00 |
| Dialpad (Standard) | $27.00 per user | $135.00 | $1,620.00 |
| RingCentral (RingEX Core) | $30.00 per user | $150.00 | $1,800.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Vermont
Vermont has 1 geographic area code in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 802 | 571 | Eastern | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for gift, novelty and souvenir stores in Vermont
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Vermont, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many gift, novelty and souvenir stores are in Vermont?
61 in 2023, according to Census County Business Patterns. They employed 275 people in mid-March.
Which Vermont metro area has the most gift, novelty and souvenir stores?
Lebanon, NH-VT, with 28 establishments in 2023.
What does a phone system cost a 5-person gift shop?
$150.00 a month on RingCentral RingEX Core or $124.75 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Vermont number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.