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Business phone system for funeral homes and funeral services in Idaho

60 funeral homes and funeral services operated in Idaho in 2023. Where they are, how big their teams are, and what phone service costs them.

Establishments
60CBP 2023
Employees
331mid-March 2023
Per 100k residents
3.0U.S. 4.5
State rank
42nd of 51by count

How many funeral homes and funeral services operate in Idaho

The Census Bureau counted 60 funeral homes and funeral services in Idaho in its 2023 County Business Patterns (NAICS 812210). They employed 331 people in mid-March and reported $14.5 million in annual payroll. That is the 42nd highest count among the 51 states and DC with published figures. Funeral homes and funeral services make up 0.10% of the 58,100 business establishments in the state.

Per 100,000 residents (2024 estimate) Idaho has 3.0 funeral homes and funeral services, 32.9% below the national rate of 4.5. The average establishment has 5.5 employees against 7.1 nationally. Payroll per employee is $43,931, in line with the U.S. figure of $43,650.

Funeral homes and funeral services: Idaho compared with the U.S., 2023
MeasureIdahoUnited States
Establishments6015,183
Mid-March employees331107,566
Annual payroll$14,541,000$4,695,206,000
Employees per establishment5.57.1
Payroll per employee$43,931$43,650
Establishments per 100,000 residents3.04.5

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

Funeral homes and funeral services by metro area in Idaho

Census published funeral home counts for 9 metro or micropolitan areas that include part of Idaho. The largest is Boise City, ID, with 14 establishments. Single-state metro and micropolitan areas account for 58% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Funeral homes and funeral services by metro or micropolitan area, Idaho, 2023
AreaEstablishmentsEmployeesPer 100k residents
Boise City, ID14721.7
Twin Falls, ID7395.7
Logan, UT-ID6—3.7
Coeur d'Alene, ID5302.7
Pocatello, ID5405.5
Ontario, OR-ID5—8.3
Idaho Falls, ID4302.3
Lewiston, ID-WA4—6.1
Brigham City, UT-ID3—4.3

Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.

Team sizes at funeral homes and funeral services in Idaho

55.2% of Idaho's funeral homes and funeral services with employees had fewer than five people in March 2023, compared with 49.3% nationally. 86.2% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Funeral homes and funeral services in Idaho by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees3255.2%49.3%
5–9 employees1831.0%28.5%
10–19 employees813.8%16.6%
20–49 employeesnot published—5.0%
50 or more employees00.0%0.6%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

Why the phone matters for funeral homes and funeral services in Idaho

Funeral homes receive calls at any hour, often at a family's most difficult moment, so every call must be answered with care. Coordination with clergy, cemeteries and florists also happens by phone. That holds for funeral homes and funeral services in Idaho as much as anywhere.

A few of the calls that come in to funeral homes and funeral services in Idaho:

Calls after closing time

Calls about a death come at any hour and must reach a staff member.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Phone system pricing for a 6-person funeral home

Funeral homes and funeral services in Idaho average 5.5 employees, so the comparison uses a 6-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 6 users on RingCentral RingEX Core cost $180.00 a month and 6 on Ooma Office Pro cost $149.70. On Callata the same 6 people cost $119.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $732. Some vendors discount annual contracts; the table shows month-to-month prices.

Monthly list price for a 6-person funeral home
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$119.00$1,428.00
Quo (Starter)$19.00 per user$114.00$1,368.00
Nextiva (Core)$23.00 per user$138.00$1,656.00
Ooma (Office Pro)$24.95 per user$149.70$1,796.40
Dialpad (Standard)$27.00 per user$162.00$1,944.00
RingCentral (RingEX Core)$30.00 per user$180.00$2,160.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Area codes in Idaho

Idaho has 2 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your families know, subject to carrier inventory, or port your current number for free.

Area codes in Idaho by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
208785Mountain and Pacific1947986
986187Pacific2017208

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

How Callata works for funeral homes and funeral services in Idaho

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

If you already have a number in Idaho, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Frequently asked questions

How many funeral homes and funeral services are in Idaho?

60 in 2023, according to Census County Business Patterns. They employed 331 people in mid-March.

Which Idaho metro area has the most funeral homes and funeral services?

Boise City, ID, with 14 establishments in 2023.

What does a phone system cost a 6-person funeral home?

$180.00 a month on RingCentral RingEX Core or $149.70 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $119.00 on Callata ($99 a month with 5 users included, then $20 per additional user).

Do I need to register to text customers from a Idaho number?

Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.